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Senior Product Manager - Enterprise Solutions

Toast, Inc.Bengaluru, Karnataka, India
On-site Full-time

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Experience Level

Senior

Qualifications

To thrive in this role, you should possess the following: A robust background in Product Management, particularly within an Enterprise context. Strong technical understanding of software development and integration processes. Excellent interpersonal skills and the ability to communicate effectively with diverse teams. Strategic mindset with a focus on operational excellence and customer satisfaction. A track record of successful project management and execution in fast-paced environments.

About the job

Toast, Inc. develops technology and tools designed for restaurants, with a mission to help owners grow their businesses through cloud-based software and dependable hardware. The company emphasizes practical solutions that address both the daily needs and long-term goals of its customers.

Role overview

The Senior Product Manager - Enterprise Solutions leads major product initiatives tailored for Toast’s largest and most complex clients. Based in Bengaluru, Karnataka, this position shapes the strategic product roadmap and drives the development of key features and integrations. The role ensures the platform continues to meet the changing needs of enterprise and mid-market customers.

What you will do

  • Strategy and roadmap: Develop and maintain a long-term product roadmap focused on enterprise and mid-market segments, ensuring strong product-market fit.
  • Agile execution: Oversee product backlogs, create and prioritize user stories, and adjust requirements as business needs evolve.
  • Technical requirements: Define clear specifications for APIs, webhooks, and data models to support complex integrations.
  • Operational metrics: Track process and system health, analyze key metrics, and work to deliver quality outcomes on schedule.
  • Stakeholder communication: Keep both internal and external stakeholders updated on roadmap progress, coordinating with R&D Enablement to align updates with client needs.
  • Cross-functional collaboration: Partner with Go-to-Market teams, including Sales, Marketing, and Solutions, to communicate product capabilities across the organization.

Requirements

  • Experience: Minimum of 7 years in senior product management, covering the full enterprise software lifecycle from concept through launch.
  • Collaboration: Proven track record working with customers, external development partners, and business stakeholders to align on goals and monitor progress.
  • Communication: Strong program management and communication skills, with a proactive approach to problem-solving.
  • Analytical skills: Ability to prioritize, meet deadlines, and tackle complex challenges using analytical methods.
  • Relationship building: Experience leading cross-team projects and building relationships with stakeholders at all levels.

About Toast, Inc.

Toast is a groundbreaking company dedicated to transforming the restaurant industry through innovative technology solutions. Our mission is to empower restaurant owners with the tools they need to succeed, leveraging extensive industry knowledge and state-of-the-art cloud-based software and hardware.

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