Senior Product Manager at InterSystems | Boston, MA

Join our dynamic Development Security Operations (DevSecOps) team as a Senior Platform Engineer within the Platform Engineering organization at InterSystems. This pivotal team plays a crucial role in enhancing Application Security (AppSec) throughout our build pipelines, fortifying security measures during deployment, ensuring secure Supply Chain deliveries, and continuously improving our DevOps workflows. As a Senior Platform Engineer, you will engage as a full-stack developer with a robust DevSecOps mindset. Your responsibilities will encompass a variety of projects, including enhancing build pipelines, providing a comprehensive view of our security posture to the Security team, and exploring innovative tools and processes to elevate our environment. Your contributions will be instrumental in securing our development infrastructure while fostering a culture of continuous improvement. This role is perfect for engineers who are deeply passionate about security, thrive on solving technical challenges collaboratively, and excel in a fast-paced environment.

The mission of the InterSystems Customer Success Management team is to empower our End-User Customers across the Health Care, Public, and Financial Services sectors to fully utilize our software solutions, ensuring they derive measurable business value and maintain high satisfaction levels with our partnership. As a Customer Success Manager (CSM), you will play a pivotal role in leading and executing strategies that foster collaboration between customers and various internal teams—sales, engineering, client services, professional services, product, and marketing—to achieve this mission.Key Responsibilities of the Customer Success Manager (CSM):Enhance customer engagement and software adoption for a designated portfolio of End-User customers (ranging from 8 to 20, depending on their complexity and revenue) to maximize their value from InterSystems solutions.Monitor and understand customer business objectives, priorities, and key performance indicators (KPIs) to align adoption initiatives and partnerships with their goals.Lead proactive adoption strategies and deliverables, including Managed Services Plans (MSPs), Value Assurance Check-ins, Quarterly Business Reviews (QBRs), while collaborating with sales, engineering, client services, and other teams.Establish and nurture relationships with key customer stakeholders, including CIOs, CTOs, Program Sponsors, and leads in IT, Interoperability, Analytics, and Clinical Outcomes.Facilitate post-go-live customer cadence calls employing effective program management techniques, ensuring agendas focus on progress and issue resolution, involving the right InterSystems experts.Act as the program manager addressing significant customer issues, requirements, or expectation gaps, ensuring clear communication and alignment across multiple departments such as support, product management, development, and sales.Analyze customer health data and KPIs to foresee major risks and opportunities, mobilizing necessary resources based on your assessments.Ensure customers are well-informed and leveraging contractual product capabilities, including updates and security patches, by collaborating with InterSystems product experts.Be recognized as a “trusted advisor” by consistently offering data-driven recommendations to enhance adoption and connecting customers with relevant experts.Provide the “voice of the customer” feedback to Product Management and Services to suggest improvements that elevate adoption, value, performance, and stability.

Join the Quality Development Program at InterSystems, a leading provider of advanced data management and analytics solutions. This program is designed for individuals who are passionate about ensuring the highest standards of quality in software development. You will engage in hands-on projects, collaborate with experienced professionals, and gain valuable insights into quality assurance processes.

Join our team as a Senior Platform Engineer where you'll play a pivotal role in shaping our infrastructure. Your expertise will be essential in designing, building, and scaling the core platform that underpins our AI-driven security products. Collaborate with talented teams across AI, backend, and product domains to ensure our systems are high-performing, stable, reliable, and secure.Take ownership of critical components within our cloud and service platform, driving automation wherever possible while continually enhancing the delivery, monitoring, and scalability of our mission-critical applications. If you have a passion for building robust infrastructure that empowers teams to deliver swiftly and confidently, this opportunity is tailor-made for you.

Are you passionate about innovation and driving transformative projects? Join InterSystems as an Innovation Program Manager, where you will lead cutting-edge initiatives that redefine the future of technology in healthcare and data management. In this dynamic role, you will collaborate with cross-functional teams to develop and implement innovative programs that enhance our product offerings and meet the evolving needs of our clients.

Lead Senior Security Engineer At InterSystems, a globally recognized leader in data management and interoperability, we provide mission-critical technology that supports a range of industries, including public sector, finance, and other essential infrastructures. Security serves as the bedrock of our mission—safeguarding sensitive data, fostering trust in interconnected systems, and ensuring the resilience of platforms that empower vital operations worldwide. As a Lead Senior Security Engineer, you will play a pivotal role in enhancing the security of InterSystems’ data platforms and associated technologies. Your responsibilities will include designing, evaluating, and fortifying the security of complex distributed systems that manage some of the most sensitive and valuable information globally. This hands-on role offers significant influence: you will collaborate with engineers, product managers, and architects across multiple product lines to ensure that security principles are integrated at every level of the technology stack.

InterSystems Corporation is hiring a Senior Quality Development Engineer in Boston, MA. This role sits at the intersection of software quality and healthcare technology, supporting products that help transform patient care worldwide. Role Overview As a Senior Quality Development Engineer, join a cross-functional agile team focused on ensuring quality throughout the entire product lifecycle, from initial design through final validation. The team includes developers and application specialists who work together to deliver reliable, user-friendly healthcare solutions. What You Will Do Maintain and improve product quality, performance, and usability across all development phases Collaborate closely with technical professionals to deliver products that support better patient outcomes Apply technical skills and modern tools to test and validate healthcare software Contribute to agile development cycles and shared team goals About the Products InterSystems' flagship product, TrakCare, is a unified healthcare information system used in over 25 countries. It enables coordinated care by giving clinicians and administrators a complete view of patient histories and secure record access at every stage of care. TrakCare helps organizations improve safety, reduce costs, minimize errors, speed up billing, and use resources more effectively. The Personal Community solution further supports patient engagement for both TrakCare and HealthShare users worldwide. TrakCare is built on the HealthShare informatics platform, which ensures interoperability and provides real-time analytics for informed decision-making. Why InterSystems? Work on products that directly impact healthcare organizations and patient outcomes Collaborate with a global network of skilled, technically minded professionals Access extensive training, development tools, and expertise available within a large organization Grow professionally in a company with a strong reputation in healthcare IT

At InterSystems, we’re transforming the landscape of analytics and intelligent data platforms. Our high-performance, hyper-capacity engine features a multi-model storage layer that seamlessly integrates structured, semi-structured, and unstructured data, driving a new era of AI-native and real-time workloads. We value technical craftsmanship, profound collaboration, and foster a culture where ambitious individuals can construct groundbreaking systems. The SQL Engine group serves as the heartbeat of our product—where query processing meets distributed intelligence. We regard engineering as a blend of science, art, and craft, nurturing an environment where the most brilliant minds can flourish, innovate, and leave a lasting mark. This is your opportunity to lay the essential groundwork of a data platform relied upon by the world’s most mission-critical systems and AI research teams.

Join the InterSystems IRIS® Data Platforms Cloud team as a Senior Quality Development Engineer, where your skills will directly impact the quality and robustness of our software solutions. In this role, you will play a pivotal part in identifying vulnerabilities and enhancing the performance of our products. Your passion for software development will drive you to create innovative tools and automation processes that not only validate new technologies but also ensure that existing features remain uncompromised. Your technical expertise, eagerness to learn, and creative problem-solving abilities are vital to our commitment to innovation.Duties and Responsibilities:Design and implement automated functional, load, and stress tests for InterSystems products in a multi-cloud environment, focusing on configurations and data representative of actual customer systems.Develop comprehensive test scenarios, author detailed test plans, and execute them effectively.Work collaboratively with cross-functional teams to provide timely feedback on newly developed features.Champion product quality by advocating for the customer’s perspective and ensuring that our solutions meet their needs.Analyze product source code to inform the design of edge and stress test cases, particularly for critical areas like failover and recovery.Review and verify documentation for clarity and conciseness, ensuring procedures are easy to follow.

OpenGov delivers AI and ERP solutions tailored for local and state governments in the United States. Over 2,000 public sector organizations rely on the OpenGov Public Service Platform to streamline operations, address evolving needs, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, revenue management, permitting, licensing, and open data. All products work together within the OpenGov ERP suite. More information is available at OpenGov.com. Role overview The Staff Platform Engineer designs and builds scalable, multi-tenant SaaS infrastructure for government clients. The focus is on writing reliable software, delivering robust cloud infrastructure, and automating CI/CD workflows. Projects use technologies including GitHub Actions, Terraform, Kubernetes, Azure, AWS, ArgoCD, ArgoWorkflows, and Grafana. What you will do Work closely with engineering leadership and application engineers on deployment and infrastructure initiatives Develop and maintain high-quality software for cloud platforms Automate and improve CI/CD pipelines Upgrade and re-architect infrastructure when necessary Optimize resource usage for better efficiency Set up monitoring and alerting to cover all application components Who thrives here Engineers who enjoy deployment design, value clean code, and understand cloud architecture tend to succeed at OpenGov. The team appreciates clear communication, self-motivation, and a collaborative mindset. Principles guide decisions, with a focus on making a positive difference each day. Location This position is based in Boston, MA.

Join us at InterSystems and contribute to the development of cutting-edge Electronic Medical Record (EMR) solutions. Our expansive capabilities and collaborative approach provide a unique environment for professional growth and advancement. Choosing InterSystems means making a commitment to innovation and excellence in your career.At InterSystems, we are dedicated to fostering an enriching career path for IT professionals. Our extensive training programs, expert guidance, and state-of-the-art development tools empower you to excel within a globally recognized organization filled with talented technical specialists.As part of our team, you will leverage your technical expertise to enhance the quality, performance, and usability of transformative healthcare products. Utilize advanced tools and technologies to significantly impact patient outcomes.You will work as a technical specialist within a dynamic, cross-functional agile development team dedicated to ensuring product quality. Our agile teams integrate developers and application specialists, collectively accountable for all phases of product development, from design to validation.About Our Product:Our flagship product, TrakCare, is a unified healthcare information system utilized by organizations across 25 countries. TrakCare facilitates coordinated care, enhancing patient experiences throughout their healthcare journey.Clinicians and administrators rely on TrakCare to boost safety and outcomes, reduce costs by minimizing duplicate tests, lessen medication errors, expedite billing processes, optimize resource utilization, and achieve strategic goals.

Join InterSystems Corporation, a premier innovator in database and integration technologies, as we expand our North American Financial Services Sales Engineering Group. This dynamic, client-facing role is fast-paced and multifaceted, demanding a blend of application development, deployment expertise, hands-on coding prowess, and strong problem-solving capabilities. You will also need to possess exceptional presentation skills, sales insight, and business acumen, along with a willingness to travel regionally on occasion.Key Responsibilities:Foster close, long-term relationships with clients by collaborating with InterSystems' Account Representatives and various departments.Partner with System Integrators and Project Managers during the crucial adoption and implementation phases, ensuring successful project outcomes.Provide recommendations on technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices.Design, develop, and present Proofs of Concept (PoCs) to prospective clients and partners.Conduct standard and customized training sessions in a classroom setting.Assist clients during beta testing or pre-launch activities.Engage in marketing initiatives at trade shows, conferences, and seminars.Stay informed on InterSystems products and the latest trends in the IT industry, including competitive offerings, while pursuing relevant self-development opportunities.Develop prototypes and work with product management to enhance product offerings based on client feedback.Craft competitive proposals, solution overviews, sales materials, and other collateral to support pre-sales efforts.

Join our innovative Managed Services team as an AI Application Engineer. In this role, you will be instrumental in designing, integrating, and deploying AI solutions, which include agentic applications, LLM inference, similarity search, guardrails, and model evaluation. Your efforts will enhance workflows, scalability, and optimize the deployment, operation, and upgrades of InterSystems cloud solutions.This position is ideal for a talented software engineer who is enthusiastic about leveraging AI to tackle real-world challenges. You will collaborate with diverse teams to create prototypes and deliver production-ready solutions.

Join InterSystems Corporation, a premier developer of advanced database and integration technologies, as a Sales Engineer in our North American Sales Engineering Group. This dynamic, client-facing role is both challenging and rewarding, requiring a blend of hands-on coding, application development, and deployment skills. You will engage in problem-solving, deliver compelling presentations, and demonstrate a strong awareness of sales and business strategies. Expect substantial regional travel as part of your responsibilities.

About KKR & Co. Inc. KKR & Co. Inc. is a global investment firm with expertise in alternative asset management, capital markets, and insurance solutions. The firm manages funds in private equity, credit, and real assets, and works with partners who oversee hedge funds. KKR’s insurance subsidiaries, including Global Atlantic Financial Group, provide retirement, life, and reinsurance solutions. The company emphasizes disciplined investing and long-term growth for its portfolio companies and communities. Team: ADAPT Engineering The ADAPT (AI, Data, and Platform Technologies) Engineering team shapes KKR’s core data and AI capabilities. This group designs and supports the firm’s foundational data architecture, building platform-based solutions that drive agility and measurable business results. Their work supports KKR’s global scale and ongoing business transformation. Role Overview: Lead Data Engineer - Data Platform Based in Boston, MA, the Lead Data Engineer joins the core ADAPT Engineering team in a hands-on capacity. This position calls for deep experience in modern data engineering, especially with large-scale financial datasets. The role focuses on designing and implementing advanced data engineering solutions that streamline complex data pipelines, apply AI-driven insights, and enable smooth integration across cloud-based databases. This engineer will define and optimize the technical architecture for KKR’s data structuring, storage, and usage, ensuring high standards for data integrity, performance, and accessibility across the firm. Main Responsibilities Set and lead the enterprise strategy and target-state architecture for Data Explorer, enabling scalable, governed, and user-friendly data discovery, access, sharing, and reuse throughout KKR. Develop the long-term vision, design principles, and adoption framework for enterprise data exchange capabilities, covering metadata, semantic consistency, entitlements, lineage, interoperability, and trusted data product consumption. Act as the senior technical authority for data analyst agents, guiding the development of agentic capabilities.

Join our dynamic team at InterSystems as a Senior Technical Architect, where you will play a pivotal role in leading our Supply Chain Data development initiatives. In this influential position, you will shape the architectural vision, uphold technical standards, and design innovative solutions utilizing our core enterprise data platform. The Senior Technical Architect will serve as a key connector between technology and business, champion the integration of cutting-edge technologies—including Generative AI—mentor engineers through the software development lifecycle, and act as a trusted advisor to both internal stakeholders and customers. This role demands extensive technical expertise, sharp business insight, and the ability to drive influence across engineering, product, sales, and executive teams.

Role Overview InterSystems Corporation seeks a Principal Quality Development Engineer in Boston, MA. This role shapes the quality of software solutions used across healthcare, finance, and other essential industries. The position centers on setting and executing quality strategies, with a focus on both process improvement and hands-on leadership. What You Will Do Develop and implement quality assurance strategies for software products Drive improvements in quality processes and workflows Mentor junior engineers, sharing best practices in quality assurance Work closely with teams to ensure products meet rigorous standards Impact Your work will strengthen InterSystems’ product reliability and help maintain high standards for customers in sectors where quality is critical.

Join our dynamic marketing and communications team as a Digital Marketing Specialist at JVS Boston! In this pivotal role, you will assist in crafting engaging content, driving program outreach, supporting events, and performing various essential tasks. Your contributions will be vital in promoting JVS Boston’s diverse program offerings, managing our vibrant social media presence, and designing impactful digital and print materials that align with our communication and marketing strategy.We seek a creative individual with a keen eye for aesthetics and a solid background in graphic design, photography, social media campaigns, and versatile writing tailored for diverse audiences. As part of our Advancement department, you will play a crucial role in client-facing outreach and donor engagement efforts.

At WHOOP, we are driven by a commitment to enhancing human performance and extending healthspan. Our platform empowers a wide range of members, from Olympians and professional athletes to fitness enthusiasts, enabling them to achieve their peak potential by gaining profound insights into their bodies and daily lives. We are eager to welcome highly skilled and motivated engineers to join our team, propelling our established system to unprecedented heights. Join the AI Platform team at WHOOP where we are tasked with building a robust foundation that facilitates the scalable, responsible, and accessible implementation of Generative AI across our diverse array of products. Our primary focus is on creating reusable infrastructure, services, and tools that empower both product and software teams to explore, integrate, and deploy GenAI-powered features both efficiently and securely. By simplifying the complexities associated with large language models (LLMs) and ensuring the delivery of personalized insights to our members, our platform accelerates innovation while maintaining a consistent, high-quality user experience. As a Senior Software Engineer on the AI Platform team, you will play a pivotal role in designing and scaling the systems that underpin WHOOP’s Generative AI capabilities. You will develop robust, modular services and user-friendly tools that streamline the interaction with GenAI models across the organization. This position merges a platform-oriented mindset with engineering excellence, helping WHOOP unlock the full potential of Generative AI across our core products, coaching services, insights, and beyond.