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Senior Product Design Manager, Supply (Remote)

ezCater, Inc.Boston, MA
Remote Full-time $185K/yr - $236K/yr

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Experience Level

Senior Level Manager

Qualifications

Proven experience in product design with a focus on user experience and interface design. Strong leadership skills with a track record of managing and mentoring design teams. Excellent communication and collaboration abilities, particularly with cross-functional teams. Ability to develop and articulate a design vision and strategy that aligns with business objectives. Experience in a fast-paced, technology-driven environment. Expertise in design thinking methodologies and user-centered design principles. Proficient in design tools such as Sketch, Figma, or Adobe Creative Suite.

About the job

ezCater stands as the premier food technology platform in the United States, linking businesses in need of workplace meals to over 100,000 restaurants nationwide. Our offerings range from flexible, recurring employee meals to one-time corporate events, all supported by round-the-clock customer service with real representatives. Additionally, ezCater empowers companies to monitor their food expenditures through a customizable platform. For our restaurant partners, we drive growth by facilitating more orders and connecting them with valuable customers. We are proudly backed by notable investors such as Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

At ezCater, we are passionate about developing exceptional products that are loved by our customers, catering partners, and delivery associates. We are currently seeking a Senior Product Design Manager to spearhead design initiatives within our Supply division, which focuses on the tools and experiences our restaurant and catering partners utilize to receive and fulfill orders efficiently at scale.

In this pivotal role, you will lead and nurture a team of product designers across various Supply focal areas, including self-service tools, menu management, fulfillment excellence, marketing initiatives, performance management, and design systems. You will collaborate closely with Product, Engineering, Operations, and other key stakeholders to articulate and realize a compelling vision for enhancing the partner experience throughout our marketplace.

As the Senior Product Design Manager for Supply, you will engage at multiple levels: establishing design and product strategies, elevating the quality and craftsmanship across teams, and mentoring designers to achieve their best work.

Your Responsibilities:

  • Lead the design vision for partner experiences in Supply: Articulate and share a compelling design vision in collaboration with Product, Engineering, and Operations leaders, ensuring that our partner tools and workflows are cohesive and interconnected across various platforms and teams.
  • Influence strategy, roadmaps, and outcomes: Work in partnership with Product Managers and Engineering leads to devise roadmaps and objectives for your teams, grounding decisions in the needs of our partners, business goals, and explicit success metrics. Ensure that team roadmaps prioritize user-centered design, are informed by research, and consider the broader ecosystem of Supply and Marketplace experiences.
  • Lead and develop a high-performing Supply design team, fostering an environment of creativity and innovation.

About ezCater, Inc.

ezCater is the leading technology platform for food ordering in the workplace, connecting businesses with a vast network of restaurants across the United States. Our mission is to simplify the process of ordering food for work, providing exceptional service and innovative solutions that meet the diverse needs of our clients.

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