About the job
About Rootly
At Rootly, we are dedicated to revolutionizing the way organizations manage incidents, ensuring that every company can operate with greater reliability. We achieve this by developing a state-of-the-art incident management platform that enables organizations globally to swiftly and effectively address incidents. Our mission goes beyond mere industry transformation; we are forging a brand-new multi-billion dollar segment and require exceptional talent to help us realize this ambitious vision.
Rootly has garnered the trust of customers worldwide, including some of the fastest growing companies like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace, who depend on our platform to streamline their critical incident management procedures. Our commitment to delivering a delightful enterprise-ready platform and a distinctive partnership model has resulted in glowing reviews—discover why we’ve earned 5 stars on G2.
Our investors share our excitement. Rootly is backed by esteemed funds, including Y Combinator and leaders like the CTOs of Dropbox and GitHub. We are transparent about our financial health and progress, sharing insights during interviews and hosting monthly financial reviews for our team to stay informed about our business's status. Our ongoing developments are documented in our weekly changelog.
About the Role
This is a unique opportunity to join Rootly as an early engineer and significantly influence our growth journey. You will work on the infrastructure that supports incident response and on-call functions for some of the most innovative teams globally. This role transcends traditional operations; we seek software engineers passionate about infrastructure, developer experience, systems thinking, and dedicated to creating tools that enhance the reliability, performance, and scalability of our engineering organization.
At Rootly, we prioritize speed, quality, and impact. Our engineers are encouraged to take initiative and produce high-leverage results—whether by automating processes to eliminate toil, enhancing our observability stack, or bolstering the resilience of our services. You will collaborate closely with product engineers and customers to ensure we remain proactive. If you excel in environments where accountability is paramount, excellence is expected, and reliability is essential, this is the ideal place for you.
What You’ll Do
- Collaborate with product teams to improve the observability, reliability, and performance of their services.
- Manage our CI/CD pipelines, observability tools, monitoring systems, and incident response processes.

