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Senior Platform Engineer

HappyCoRemote (CANADA)
Remote Full-time

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Experience Level

Senior

Qualifications

What We're Looking For:Strong experience in platform architecture and API development. Proven track record of enhancing system reliability and performance. Expertise in integrations and ecosystem enablement. Ability to collaborate effectively across teams and disciplines. Strong problem-solving skills and technical judgment.

About the job

Join HappyCo, a dynamic company that fosters career growth in a collaborative and ego-free environment. We pride ourselves on our values-driven approach and offer a flexible, supportive culture. Become a part of our mission to Make Work Happy! 

The Role
We are seeking a Senior Platform Engineer to enhance our foundational systems that drive our products and integrations. This role is critical to improving the reliability, performance, and scalability of our platform while expediting the delivery of essential initiatives outlined in our roadmap.

The successful candidate will contribute to three major strategic initiatives:
1. Expanding our Property Graph to unveil new product capabilities.
2. Ensuring integration reliability and customer visibility to bolster mid-market adoption and retention.
3. Enabling plugins and APIs to accelerate ecosystem growth.

As a hands-on senior individual contributor, you will take ownership of the delivery across various platform components including integrations, APIs, and extensibility surfaces. Strong technical acumen, collaborative skills, and a focus on measurable outcomes are essential for this role.

Your Day-to-Day Responsibilities
Platform Architecture & Development:
Design, implement, and maintain scalable services and APIs for the platform. Lead the development of critical platform capabilities such as the Property Graph and integration surfaces. Assess architectural trade-offs to ensure reliability, scalability, and extensibility.
Integration & Ecosystem Enablement:
Enhance APIs and plugin frameworks for partner integrations. Ensure reliable operation of integrations across customer environments. Improve visibility and monitoring of integration workflows.
Reliability, Observability & Performance:
Enhance platform reliability and application performance. Utilize production telemetry and monitoring data for diagnosing and resolving performance issues. Minimize operational overhead while boosting system resilience.
Cross-Team Collaboration:
Work closely with Product Engineering leads and stakeholders to deliver platform capabilities. Support collaborative efforts for growth and retention initiatives. Engage with product leadership and engineering teams.
Production Ownership:
Participate in incident response and root-cause analysis. Implement preventative enhancements based on operational insights. Ensure safe rollouts and positive production outcomes.

About HappyCo

HappyCo is dedicated to fostering a workplace free of egos and politics, where individuals are empowered to grow their careers. Our values-driven culture is designed to support and uplift our employees, making it a fantastic place to work.

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