About the job
Join Us in Transforming the Creator Economy with AI
Fanvue is a leading global platform for creator monetization, leveraging AI to foster connections between creators and their audiences. Our innovative platform empowers creators to engage and monetize their content directly, achieving remarkable scale. With over $100M in annual recurring revenue following our recent Series A funding, we are proud to support hundreds of thousands of creators and millions of fans worldwide, experiencing triple-digit growth year-on-year.
As we continue to expand globally, optimizing our payments performance has become crucial to our growth strategy. This role is integral to ensuring our payments infrastructure is dependable, optimized, and never hinders conversion, creator earnings, or revenue expansion.
The Role
We are seeking a Senior Payments Manager to take charge of enhancing the payments performance across our platform.
This position is high-impact and execution-oriented. You will spearhead the optimization of authentication processes, routing, retries, decline management, and PSP performance. Your leadership will bring structure, data-driven insights, and accountability to a critical area that directly influences conversion rates, customer retention, and overall revenue.
What You’ll Do
Oversee payments performance across card and alternative payment methods
Analyze decline drivers, issuer behaviors, and regional performance trends
Implement optimization strategies for authentication, routing, retries, and recovery
Establish structured experimentation and learning cycles
Manage payments dashboards, reporting, and performance analytics
Serve as the escalation contact for payments-related incidents
Collaborate with PSPs, acquirers, and networks to enhance authorization outcomes
Who You Are
Extensive experience in payments optimization or operations at scale
Comprehensive understanding of card payments, authentication, and alternative payment methods
Highly analytical with proficient SQL skills
Demonstrated ability to tackle complex, ambiguous challenges from start to finish
Strong skills in stakeholder management and influence
Data-driven, commercially aware, and execution-oriented
Adept at navigating fast-paced, high-growth environments

