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Senior Partner Solutions Engineer

CrestaUnited States (Remote)New
Remote Full-time $220K/yr - $220K/yr

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Experience Level

Senior

Qualifications

As a Senior Partner Solutions Engineer, you will take charge of the relationships with Cresta’s partners and collaborate closely with our internal Partner Team to effectively demonstrate and maximize the capabilities of Cresta for both partners and potential shared customers. Your role is pivotal to Cresta's long-term growth strategy, as we view partnerships as a fundamental approach to scaling our growth and expanding our customer base. This position places you at the crossroads of partnerships, product development, and go-to-market strategies, ensuring that partners are effectively enabled and supported.

About the job

Cresta builds AI-powered solutions for contact centers, aiming to turn every customer interaction into a strategic advantage. The platform combines advanced artificial intelligence with human expertise to help contact centers discover valuable insights and apply proven practices. By automating conversations and streamlining workflows, Cresta helps teams work more efficiently and productively.

The company was founded by Sebastian Thrun, known for his work at Google X, Waymo, and Udacity. The leadership team also includes Ping Wu, co-founder of Google Contact Center AI and Vertex AI, and Tim Shi, an early member of OpenAI.

Cresta’s team includes AI and machine learning experts, industry leaders, and investors such as Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Clients include Intuit, Cox Communications, Hilton, and Carmax. Recognition from Forbes and Bain Consulting highlights Cresta as a top private AI company.

The company operates remotely across the United States and focuses on shaping the future of work through AI-driven technology.

About Cresta

Cresta is on a mission to empower contact centers by blending AI with human expertise, enabling them to turn every conversation into a strategic asset. Our innovative platform allows businesses to automate processes, enhance efficiency, and gain actionable insights, driving better customer engagement and satisfaction.

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