Senior Operations Program Manager

Join Verkada as a Program and Marketing Manager for our Executive Customer Programs. In this dynamic role, you will be responsible for crafting and executing innovative marketing strategies aimed at enhancing our engagement with executive clients. Your creative vision will play a pivotal role in elevating our brand presence and driving customer retention.Your responsibilities will include developing comprehensive marketing campaigns, collaborating with cross-functional teams, and analyzing program success metrics to optimize future initiatives. If you are passionate about customer experience and have a flair for strategic marketing, we want to hear from you!

Who We AreVerkada is revolutionizing the way organizations safeguard their personnel and premises with a cutting-edge, AI-powered platform. As a pioneer in cloud physical security, Verkada empowers organizations to enhance safety and operational efficiency through a unified software solution that encompasses video security, access control, air quality sensors, alarms, intercoms, and visitor management.Over 30,000 organizations globally, including over 100 Fortune 500 companies, rely on Verkada as their physical security framework for streamlined management, intelligent control, and scalable deployments. Established in 2016, Verkada has experienced rapid growth, boasting 15 offices and a workforce of over 2,200 full-time employees.About the RoleWe are seeking a dynamic and strategic marketing professional to spearhead our Channel Technical Programs—including Technical Training & Certification, the Premier Services Network, Partner Community, Demo Program, and more. In this impactful role, you will drive growth and engagement for the technical programs that empower our most strategic partners across international markets.As a vital member of our team, you will define go-to-market strategies, establish growth targets, and operationalize marketing efforts for scaling. With an emphasis on demand generation and the launch of innovative initiatives, you will help accelerate one of the fastest-growing segments of our business.This position is perfect for a self-motivated individual who thrives in a fast-paced setting and is ready to take an active role in shaping high-impact programs from inception. If you possess technical acumen, are passionate about partner and customer success, and are excited about the opportunity to influence our strategic direction, we would love to connect with you.

Join Notable as a Program Manager within our Builder Ecosystem team, where you will lead initiatives to innovate and enhance our platform. Your strategic vision and project management skills will play a crucial role in developing and maintaining robust relationships with builders in our ecosystem.In this role, you will be responsible for overseeing project timelines, coordinating cross-functional teams, and ensuring successful execution of programs that drive value for our partners.

Role Overview Sony Interactive Entertainment is seeking a Lifecycle Program Manager in San Mateo, CA or remote within the United States. This role shapes and carries out lifecycle strategies that support products from early planning through launch and ongoing growth. The position focuses on guiding products through each stage, ensuring their continued success.

The Global Benefits Program Manager at Xero leads the planning and delivery of employee benefits across the U.S., EMEA, and APAC regions. This position translates strategy into practical plans, making sure benefits programs are scalable and executed with attention to detail. Managing relationships with vendors and brokers is a core responsibility, along with upholding compliance and ensuring programs remain competitive in each market. Collaboration is central to this role. The Program Manager works closely with global brokers, external vendors, and internal teams to keep benefits accessible and effective. The impact is direct: employees in every region receive support through benefits that are compliant and appealing. Team Collaboration The Benefits team at Xero designs and manages offerings that promote employee health, financial security, and overall protection. Team members work together to keep programs cost-effective and user-friendly. Regular collaboration takes place with the Director of Global Benefits, Global Benefits Advisor, and colleagues in Compensation, People Systems, Payroll, Legal, and Finance. Key Focus Areas Oversee the migration to Workday for benefits configuration and carrier integrations. Create playbooks and self-service processes for People Experience teams. Support the launch of an AI-driven benefits application to automate and improve employee support. Work Location and Schedule Xero offers a flexible hybrid work model. The team seeks candidates based in Pacific Time who can commute to the San Mateo office (1875 South Grant Street) once or twice a month for in-person collaboration. This approach blends remote work flexibility with opportunities to connect with global colleagues across time zones. Requirements Experience managing global benefits programs, with a strong background in U.S. benefits and ideally exposure to APAC and EMEA regions. Proficiency in HRIS systems, particularly with Workday benefits configuration and integrations. Demonstrated ability to manage vendor relationships and deliver quality results.

PlayStation, part of Sony Interactive Entertainment, develops the PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and a portfolio of titles from PlayStation Studios. The company values inclusivity and welcomes those who care about technology, gaming, and innovation. Role overview The Staff Program Manager is based in San Mateo, CA, and leads major initiatives with game publishers and partners at Sony Interactive Entertainment. This position connects business strategy to execution, guiding programs from early planning through completion. Success in this role depends on strong business judgment, structured problem-solving, and the ability to bring clarity and alignment to complex projects. Key responsibilities Shape program strategy, guide decisions, and plan execution for large and influential projects throughout all development and delivery phases. Collaborate with business leaders and stakeholders to align goals, clarify trade-offs, and build shared accountability for results. Identify and address critical risks, dependencies, and decision points while balancing business priorities and operational needs. Influence stakeholders at all levels, building strong partnerships across teams to support complex programs with competing demands. Apply business context, data, and delivery metrics to set priorities, evaluate trade-offs, and connect program work to measurable outcomes. Enhance delivery by refining program processes, reporting, and operational routines to improve predictability, transparency, and decision quality. Communicate program status, risks, recommendations, and strategic impacts clearly to teams and senior leadership.

Skydio is at the forefront of the drone industry, recognized as the leading US drone manufacturer and a pioneer in autonomous flight technology. We leverage our extensive expertise in artificial intelligence, exceptional hardware and software development, operational excellence, and a commitment to customer satisfaction to democratize drone usage for a diverse range of users, including utility inspectors, first responders, and military personnel.About the RoleIn this pivotal role, you will shape Skydio’s innovative workplace, transforming a visionary engineering and customer-centric approach into a dynamic physical environment that propels our efforts in developing and deploying cutting-edge flying robots.You will be tasked with translating workplace strategy and design into well-defined, meticulously managed projects. Reporting to the Head of Workplace Experience, you will oversee the execution of facility-related projects from initial scoping through to successful completion.Your Contributions will Include:Transforming Skydio's HQ and VisionManage the development of a highly technical and adaptable workplace tailored for rigorous engineering and impactful customer interactions.Create a fluid and reconfigurable environment, allowing teams, hardware, and testing setups to evolve in tandem with our products.Ensure the workspace embodies our core values and culture through intentional design elements throughout the office.Translating Technical Requirements into EnvironmentsCollaborate closely with engineering, manufacturing, and product teams to ascertain requirements for laboratories, testing environments, and essential infrastructure.Translate these requirements into actionable project scopes, layouts, and plans.Partner with architects, contractors, and vendors to create spaces that meet team needs.Managing Complex, Multi-Disciplinary ProjectsLead project planning, scope definition, budgeting, scheduling, and execution across multiple concurrent workstreams.Coordinate with internal stakeholders (engineering, manufacturing, IT, leadership) and external partners.Drive projects from concept through to completion, ensuring alignment with our strategic goals.

Join Roblox, where millions of users come together to explore, create, and connect in immersive 3D experiences crafted by our vibrant community of developers. We are dedicated to empowering our users with the tools and platform needed to bring their imaginative experiences to life.Our mission is to unite a billion people through optimism and civility, and we seek exceptional talent to help us achieve this goal. A career at Roblox means tackling unique technical challenges at scale and shaping the future of human interaction in a safer and more civil environment.As a Senior Technical Program Manager for Roblox Engine, you will play a pivotal role in steering engineering initiatives that enhance user and creator experiences. Your responsibilities will include developing cross-functional technical programs focused on our game engine, graphics, and avatar mechanics, making it an excellent opportunity to help shape the future of our TPM team.

Join Verkada as a Technical Program Manager specializing in Camera Software. In this pivotal role, you will lead the development and execution of innovative software solutions for our state-of-the-art camera systems. You will collaborate with cross-functional teams to ensure the successful delivery of projects that enhance our product offerings.Your responsibilities will include defining project scope, managing timelines, and facilitating communication between engineering, design, and product management teams. You will be instrumental in driving improvements in software functionality and performance, ensuring our camera systems remain at the forefront of technology.

Skydio is a leading U.S. drone manufacturer specializing in autonomous flight technology. Our team combines artificial intelligence expertise with advanced hardware and software development to support a wide range of users, including utility inspectors, first responders, and military personnel. Role Overview Skydio seeks a Program Manager, Major Deployments (Hawaii), focused on customer engagement and program delivery for Law Enforcement clients. This position is based in San Mateo, California. As part of the Customer Success team, this role serves as the main point of contact for Law Enforcement customers. The Program Manager oversees contract success, including cost control, performance monitoring, scheduling, project planning, technical delivery, risk assessment, and problem resolution. Quick comprehension of technical concepts and their practical application is essential. The ability to identify program dependencies and manage both technical and program risks is key. Applicants with significant experience in U.S. Law Enforcement and familiarity working with high-ranking officials are strongly preferred. What You Will Do Serve as a collaborative planner, taking ownership and engaging directly in project details. Develop and implement project deployment and integration strategies to achieve successful outcomes. Contribute to technical activities across the organization, working with Customer Success, Technical Support, Product, Marketing, Development, and Engineering teams. Manage multiple projects or tasks at once, often in situations with ambiguity and shifting priorities. Requirements Demonstrated experience in program management, ideally with Law Enforcement clients. Ability to quickly understand technical concepts and manage technical and program risks. Experience collaborating with cross-functional teams. Strong sense of accountability and attention to detail. Preferred: Substantial background in U.S. Law Enforcement and experience working with senior officials.

Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their personnel and assets through an integrated, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency via a unified software platform, offering solutions such as video surveillance, access control, air quality monitoring, alarms, intercoms, and visitor management.With over 30,000 organizations globally, including more than 100 Fortune 500 companies, Verkada is recognized as a trusted partner for physical security, providing seamless management, intelligent oversight, and scalable solutions. Established in 2016, we have experienced rapid growth, boasting 15 offices and a workforce of over 2,200 dedicated professionals.About the RoleWe are in search of an enthusiastic Senior Manager of Technical Programs who will spearhead impactful technical initiatives and strategically expand our channel partner ecosystem. This role intricately blends extensive technical program management prowess with a strong emphasis on partner development, enablement, and success. The ideal candidate will demonstrate exceptional skills in data reporting and analytics, possess significant experience in optimizing processes, and lead a team of technical program managers and operations specialists.What You'll DoOversee a technical program from inception to completion: define strategy, requirements, scope, timelines, resources, and success metrics, while managing communications with both internal and external stakeholders.Execute with precision: manage dependencies, foresee and mitigate technical and operational risks, and create or refine processes for scalability.Lead a compact team of program and operations specialists; foster cross-functional alignment with sales, channel partners, and solutions engineering, ensuring visibility at the executive level.Develop and refine channel partner processes including qualification requirements, onboarding, compliance, and offboarding; represent Verkada at partner events and promote thought leadership.Make informed decisions based on data: construct reporting and automation, analyze extensive data sets to derive Business Intelligence (BI), and translate partner insights into actionable go-to-market feedback and investment priorities, acting as the liaison between engineering and partners.

Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their personnel and premises with an advanced, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers businesses to enhance security and operational efficiency through a unified software platform that encompasses video surveillance, access management, air quality monitoring, alarms, intercoms, and visitor control.More than 30,000 organizations globally, including over 100 Fortune 500 companies, rely on Verkada as their foundational layer for physical security, facilitating easier management, intelligent oversight, and scalable implementations. Established in 2016, Verkada has experienced rapid growth, currently operating 15 offices with over 2,200 dedicated professionals.About the RoleWe are seeking an enthusiastic Associate Solutions Engineering Program Manager who will lead and mentor a team of Associate Solutions Engineers (ASEs) throughout their technical training journey. This position is perfect for individuals passionate about technical education, program management, and committed to nurturing the career advancement of others.In this role, you will oversee the creation and implementation of training programs designed to provide ASEs with practical experience in critical technical areas such as computer networking, cloud architecture, and physical security. You will track ASEs' training progress, ensuring they acquire the essential skills and experiences required to excel in developing technical solutions. Additionally, you will collaborate closely with experienced Solutions Engineers to ensure mentorship and support are integral to the program.This position is located onsite in our San Mateo office; not hybrid or remote.What You'll DoManage the daily operations of the ASE training program, ensuring ASEs reach their learning objectives in domains such as cloud infrastructure, networking, and physical security.Work alongside Solutions Engineering leaders and trainers to create and adapt training materials that align with the company's dynamic technical requirements.Offer mentorship and career growth assistance to ASEs, fostering an encouraging learning atmosphere and guiding them on their career trajectories.Facilitate hands-on technical projects that enable ASEs to engage with Verkada's complete product suite, gaining essential experience in designing and implementing security solutions.Ensure ASEs are developing their communication and presentation abilities, preparing them to interact with clients and deliver technical solutions effectively.Oversee program logistics, including scheduling, cohort management, and participant engagement.

About Verkada Verkada builds cloud-based physical security solutions that help organizations protect people and property. The platform combines video surveillance, access control, air quality monitoring, alarms, intercoms, and visitor management in a unified software suite. Over 30,000 clients worldwide, including more than 100 Fortune 500 companies, rely on Verkada for scalable security and streamlined operations. Founded in 2016, Verkada has grown to 15 offices and more than 2,200 employees. Role Overview: Senior Channel Enablement Program Manager This senior-level position shapes the growth and effectiveness of Verkada’s channel partner network. The Senior Channel Enablement Program Manager develops educational frameworks and competency programs that help partners succeed and drive revenue. The role connects internal strategy with external partner performance, balancing long-term planning with hands-on program execution. Key Responsibilities Design, launch, and communicate the impact of ongoing learning initiatives for channel partners. Develop and implement scalable, repeatable program and process frameworks that align with Channel team goals. Establish and expand learning and competency development programs to improve partner business processes and internal collaboration. Collaborate with teams such as Channel Marketing, Product Marketing, and Enablement to create instructional content and manage the partner learning platform. Build relationships with sales leadership and channel partners to identify and prioritize program improvements. Analyze and report on the performance of channel enablement initiatives, sharing results and business impacts during quarterly reviews. Balance day-to-day program management with strategic planning responsibilities. Work with stakeholders to assess and define Tier 1 requests, determining impact and developing detailed project plans. Location San Mateo, CA, United States

About UsVerkada is redefining the landscape of organizational security with its cutting-edge, AI-driven platform. As a frontrunner in cloud-based physical security solutions, we empower organizations to enhance safety and operational efficiency through a unified software ecosystem that encompasses video surveillance, access control, air quality monitoring, alarms, intercom systems, and visitor management.With over 30,000 clients globally, including more than 100 Fortune 500 companies, Verkada has established itself as a trusted partner for seamless security management, intelligent oversight, and scalable implementations. Since our inception in 2016, we have experienced remarkable growth, expanding to 15 offices and employing over 2,200 dedicated professionals.Our MissionAt Verkada, we are committed to pioneering the future of physical security with a customer-focused ethos, taking pride in our exceptional documentation, support, and sales engineering teams. However, challenges can arise.The Critical Accounts Program (CAP) serves as our crucial support system for at-risk relationships. As a CAP Smokejumper, your role transcends traditional case management; you will engage directly in high-stakes situations, mobilize necessary resources to stabilize client operations, and ensure satisfaction before transitioning to your next assignment.Picture this: A major hospital network begins using Verkada, but a network configuration flaw hinders their camera recordings during a critical incident. While others may simply see an open ticket, a Smokejumper recognizes a vital partnership at risk. You receive the urgent call, board a flight that evening, and arrive at their command center the next morning, ready to guide our engineers and their IT staff toward a resolution.Your Impact on Our CustomersSwift Incident Management: Take comprehensive ownership of escalated customer issues, delivering prompt, impactful solutions to rebuild trust.Executive Liaison: Act as the primary contact for customer executives, offering transparent assessments and expedited issue resolution.On-Site Engagement: Be prepared to travel at a moment's notice to engage customers directly or conduct thorough on-site diagnostics.Cross-Functional Coordination: Collaborate with Engineering, Product, Sales, and Support teams to prioritize and implement essential fixes for our clients.Growth Insights: Convert client challenges into actionable insights for product and service enhancements.

Roblox is seeking a Senior Design Program Manager in San Mateo, CA. This position leads design initiatives that influence how millions experience play on the platform. The role centers on managing design projects from concept through completion while working with teams across disciplines. Role overview As Senior Design Program Manager, the focus is on guiding design projects and ensuring they move forward smoothly. Collaboration with engineering, product, and other partners is key to delivering high-quality results. The position also encourages a creative and innovative approach throughout the design process. What you will do Lead the planning and execution of design projects Work closely with cross-functional teams to align goals and timelines Promote creative thinking and a culture of innovation Develop and refine best practices and methodologies for design workflows Requirements Experience managing design programs or projects Strong ability to collaborate with a variety of teams Skilled at developing and improving design processes

Join Roblox as a Senior Compliance Technical Program Manager specializing in Data Reporting. In this pivotal role, you will oversee compliance initiatives, ensuring that our data reporting processes adhere to industry standards and regulations. Collaborate with cross-functional teams to enhance data accuracy and reporting efficiency while driving compliance-related projects.

Who We AreVerkada is revolutionizing the way organizations protect their personnel and premises through an advanced, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers businesses to enhance safety and operational efficiency by providing a unified software solution that encompasses video surveillance, access control, air quality monitoring, alarms, intercom systems, and visitor management.With over 30,000 clients globally, including more than 100 Fortune 500 companies, Verkada is the trusted partner for organizations seeking streamlined management, smart control, and scalable security deployments. Established in 2016, we have experienced rapid growth, boasting 15 offices and a dedicated workforce of over 2,200 employees.About the RoleAs a Hardware Engineering Program Manager within our innovative Hardware team, you will spearhead the design and implementation of state-of-the-art hardware initiatives. Your leadership will bridge engineering, manufacturing, operations, and product management as you guide cross-functional teams from prototype development to full-scale production. This is a full-time, on-site position based in our San Mateo, CA office.

Join Roblox as a Lead/Senior Lead in our Incubator Program, where you'll spearhead innovative projects that shape the future of online gaming. You will work with a talented team to empower creators and enhance user experiences on our platform. This role offers an exciting opportunity to lead initiatives that drive engagement and creativity in the Roblox community.

PlayStation, part of Sony Interactive Entertainment (SIE), is recognized for its gaming platforms and acclaimed titles. The PlayStation family includes PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and a wide selection of games from PlayStation Studios. SIE operates as a wholly owned subsidiary of Sony Group Corporation. Sony Interactive Entertainment values diversity and inclusion, working to foster an environment where employees feel empowered and supported. The company welcomes those interested in innovation, technology, and gaming to join its global team. Role overview The Senior Executive Assistant in Marketing is based in San Mateo, CA, with a hybrid schedule requiring in-office presence two days per week. This role supports the SVP of Marketing and plays a central part in PlayStation’s global Marketing organization. The responsibilities extend beyond standard administrative tasks, involving partnership with the SVP to help maintain focus and drive momentum across a creative, international team. Key responsibilities Manage complex calendars and coordinate international travel for the SVP of Marketing Organize and facilitate high-profile meetings, events, and initiatives Support the smooth operation of the Marketing team at scale Collaborate with senior stakeholders across the organization Anticipate needs and proactively address challenges before they arise Who thrives in this role This position fits someone who enjoys collaboration, takes initiative, and manages priorities effectively in a large, global organization. Experience supporting senior executives and handling sensitive information with discretion is important.