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Senior Operations Manager - Rochester (Relocation Assistance Available)

NabisRochester, NY
On-site Full-time $110K/yr - $110K/yr

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Experience Level

Senior Level Manager

Qualifications

We are looking for candidates with the following qualifications: Proven experience in warehouse or logistics management. Strong analytical skills and a data-driven mindset. Demonstrated ability to lead and develop teams effectively. Experience in continuous improvement methodologies. Excellent communication and interpersonal skills. Ability to thrive in fast-paced, dynamic environments.

About the job

About Nabis

Nabis is a licensed cannabis wholesale platform distributing over $1 billion in products each year. The company connects a wide range of brands with retailers across California, New York, and Nevada. With support from investors such as Y Combinator, Stanley Tang (DoorDash), Joe Montana, Paul Buchheit (Gmail), and Justin Kan (Twitch), Nabis is expanding its technology-driven platform to build a large-scale cannabis distribution network in the United States.

Role Overview

The Senior Operations Manager will lead daily warehouse and fulfillment activities at the Rochester, NY facility. This position reports to the Director of New York Operations and focuses on safe, efficient, and high-quality handling of inbound, outbound, and inventory operations. Relocation assistance is available for qualified candidates.

What You Will Do

  • Work closely with the Director of Operations New York, Operations Managers, Supervisors, and Associates to coordinate timely and accurate movement of all inbound and outbound warehouse activities.
  • Track and assess daily team performance and volume to surpass service level agreements (SLAs), throughput, and quality of service (DOTIF) goals. Provide feedback, training, and act as the main escalation contact for Rochester operations.
  • Manage and improve market OKRs and KPIs, with a focus on DOTIF, service quality, and inventory management. Drive best practices and operational improvements.

Who Thrives Here

This role suits a proactive leader with a strong background in warehouse or logistics operations. Success comes from analytical thinking, team management, workflow optimization, and delivering measurable results in a regulated industry. Experience in fast-changing environments and a commitment to continuous improvement are essential.

About Nabis

Nabis is a rapidly growing leader in the licensed cannabis wholesale market, committed to empowering consumers through innovation, choice, and access. With substantial backing from high-profile investors, we are at the forefront of transforming the cannabis distribution landscape.

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