Senior Operations Manager at Rapsodo | Singapore

About AirwallexAirwallex is a pioneering unified payments and financial platform designed specifically for global enterprises. Our innovative blend of proprietary infrastructure and cutting-edge software empowers over 200,000 companies worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—to efficiently manage a comprehensive suite of services from business accounts to payments, spend management, treasury, and embedded finance solutions on a global scale.Founded in Melbourne, our diverse team of over 2,000 forward-thinking professionals spans 26 global offices. With a valuation of US$8 billion and support from leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of transforming the future of global payments and finance. If you're eager to embark on the most ambitious journey of your career, we invite you to join our mission.

Join Sentient Technologies as the Director of Operations and Strategy, a pivotal role dedicated to driving operational excellence and strategic initiatives across our organization. As a leader, you will oversee the implementation of innovative operational strategies that enhance efficiency and optimize performance.Your responsibilities will include collaborating with cross-functional teams, analyzing market trends, and ensuring alignment with our business objectives. You will play a vital role in shaping our operational processes and contributing to our overall strategic vision.

Role Overview Amplitude is hiring an APJ Sales Strategy & Operations Manager based in Singapore or Sydney. This role shapes sales strategy and improves operations throughout the Asia-Pacific region. What You Will Do Work with teams across functions to strengthen sales effectiveness and support revenue growth Analyze market trends to inform regional sales decisions Develop and implement strategic initiatives for the APJ sales organization Review and refine sales processes to ensure efficiency and alignment with company goals

Join Airwallex as a Manager of Operations StrategyAirwallex is revolutionizing the financial landscape with the only unified payments and financial platform designed for global enterprises. Our proprietary infrastructure and software empower over 200,000 businesses worldwide, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN, to manage everything from business accounts and payments to spend management and treasury solutions on a global scale.Founded in Melbourne, our team comprises over 2,000 of the brightest minds in technology, operating across 26 global offices. Valued at $8 billion and backed by prominent investors such as T. Rowe Price, Visa, and Mastercard, Airwallex is at the forefront of building the future of global payments and finance. If you are eager to contribute to groundbreaking projects and take your career to new heights, we want you on our team.What We Look ForWe seek innovative builders with a founder’s mindset who are driven to make a significant impact, fast-track their learning, and take ownership of their work. You possess advanced expertise and critical thinking skills, motivated by our mission and operating principles. You move swiftly with sound judgment and a curious mind, making informed decisions that balance speed and thoroughness.Collaboration is key; you transform innovative ideas into tangible products and ensure seamless execution from start to finish. By leveraging AI, you work efficiently to solve complex challenges. Join us to tackle high-impact problems alongside exceptional colleagues while advancing your career in the rapidly evolving global finance landscape.Key ResponsibilitiesIn your role as a Manager in Operations Strategy, you will be instrumental in shaping Airwallex’s customer perception and market presence. You will develop and implement effective user research methodologies, assess our market positioning through direct customer feedback, and deliver clear, data-driven insights to senior management. You will collaborate closely with product, engineering, and commercial teams to integrate customer insights into product enhancements and stay updated on fintech trends and best practices in customer experience.

The Company You’ll JoinCarta is at the forefront of connecting founders, investors, and limited partners through innovative software tailored for the unique needs of venture capital, private equity, and private credit. With over 65,000 companies across 160+ countries relying on Carta’s solutions, our platform equips you to build, invest, and scale with assurance.Our Fund Administration platform is trusted by more than 9,000 funds and SPVs, managing nearly $185 billion in assets. Designed to enhance the strategic capabilities of fund CFOs, Carta has been recognized by Fortune, Forbes, Fast Company, Inc., and Great Places to Work, as we redefine the infrastructure of private markets.Together, we are creating a comprehensive ERP platform for private markets. Traditional ERP systems fall short for Private Funds, and our goal is to offer a holistic software solution that eliminates outdated spreadsheets and fragmented services. Carta’s software provides a seamless ERP experience for private capital, making private markets operate with the efficiency of public markets.For further insights into our offices and culture, visit our Carta careers page.The Team You’ll Work WithYou will collaborate with the GTM Strategy & Operations team, partnering with Sales and Marketing leaders to propel Carta’s revenue strategy and ensure exemplary execution. This role is pivotal for the AMEA (APAC, Middle East, and Africa) team, facilitating growth within the private markets ecosystem.Your role will serve as the operational backbone for our AMEA GTM leaders, closely collaborating with a growing team of Sales and Marketing partners. Additionally, you will act as the primary strategic liaison between regional needs and our Global RevOps teams to establish a world-class international operating model.The Problems You’ll SolveAs a GTM Strategy & Ops Associate, you will be responsible for the operational roadmap for the AMEA region, leveraging processes, systems, and data to enhance productivity. You will tackle complex challenges as we diversify into various asset classes and intricate sales motions.Strategic Territory & Execution: Manage AMEA territory planning, account segmentation, and Book of Business assignments to ensure fair coverage and optimize sales velocity.Data & Analytics Foundation: Define business requirements for regional reporting. Develop and maintain BI dashboards that proactively highlight risks and opportunities in the AMEA pipeline and customer retention.Process Architect: Design and implement efficient processes to streamline operations.

Role Overview WPP Media is hiring a Senior Manager of eCommerce Planning and Strategy in Singapore. This role shapes eCommerce direction and supports business growth across digital platforms. The Senior Manager guides planning efforts, aligns strategies with company goals, and works to improve customer experiences online. What You Will Do Lead eCommerce strategy and planning for digital channels Collaborate with teams across the business to develop insights and recommendations Ensure eCommerce initiatives support broader business objectives Work to optimize online performance and customer experience Collaboration This position partners closely with cross-functional teams to turn insights into action and drive results in the eCommerce space.

Join Stripe’s Strategy & Operations team and contribute to our mission of increasing the GDP of the internet through strategic partnerships. In this dynamic role, you will work collaboratively with cross-functional teams to identify, develop, and manage strategic partnerships that drive growth and enhance our global footprint.

Role overview The Revenue Strategy & Operations Lead at Anthropic plays a key role in developing and improving strategies that support the company's revenue growth. Based in Singapore, this position collaborates with teams across the organization to strengthen revenue operations and uncover new growth opportunities. What you will do Shape and implement strategies aimed at driving revenue growth Work with cross-functional teams to enhance operational efficiency Apply data and analysis to fine-tune revenue processes Identify and pursue new revenue opportunities as Anthropic expands Location This role is based in Singapore.

Join Delivery Hero as a Senior Manager of Subscription & Loyalty in Singapore, where you will play a pivotal role in shaping our growth strategy. You will lead initiatives aimed at enhancing customer loyalty and driving subscription growth, leveraging data-driven insights to optimize our offerings. Collaborate with cross-functional teams to develop innovative strategies and ensure a seamless customer experience.

Role Overview Delivery Hero is hiring a Head of Commercial Strategy & Operations for Partner Growth in Singapore. This position shapes and executes commercial strategies focused on partner growth. The role leads efforts to optimize operations and support sustainable business development. Key Focus Areas Lead initiatives that drive partner growth Optimize operational processes Support long-term business development goals Strengthen market presence through strategic planning What Success Looks Like Success in this role means combining strategic vision with operational know-how to help Delivery Hero reach its growth targets and expand its impact with partners.

Join OKX as a Senior Growth Strategy Manager for our VIP Programs, where you'll lead the development of our global strategy to enhance engagement and satisfaction among our high-value clients. In this pivotal role, you'll define go-to-market strategies, collaborate with cross-functional teams, and leverage data-driven insights to propel our VIP initiatives forward. Your expertise will help shape the future of our VIP offerings, ensuring that we continually exceed expectations and drive growth in this critical segment.

As a Senior Manager for Growth Strategy in the Quick Commerce sector, you will play a pivotal role in shaping our strategic direction and driving innovative growth initiatives. You will be responsible for identifying new market opportunities, enhancing customer acquisition strategies, and optimizing operational efficiencies. Your expertise will guide cross-functional teams to achieve business objectives and maintain our competitive edge in the rapidly evolving quick commerce landscape.

Delivery Hero SE is looking for a Manager, Vendor Strategy & Operations based in Singapore. This position shapes how the company works with vendors and refines the processes behind those partnerships. Role overview The Manager, Vendor Strategy & Operations leads a team focused on vendor relationships and operational improvements. This role sets the direction for strategic initiatives and ensures that vendors consistently meet high standards for performance and service. What you will do Guide a team responsible for vendor partnerships and operational processes Drive strategies that improve vendor performance and service delivery Support the growth and efficiency of vendor operations to deliver value to customers Requirements Experience leading teams and managing vendor relationships Strong understanding of operational processes and strategy Ability to ensure high standards in vendor performance and service

Join OKX as a Senior Project Manager in our Strategy PMO team, where you will lead critical initiatives focused on Artificial Intelligence and Organizational Efficiency. This role is ideal for professionals passionate about driving innovation and streamlining processes within a dynamic environment.In this pivotal position, you’ll collaborate with cross-functional teams to ensure projects are delivered on time and within scope, while fostering a culture of continuous improvement and strategic alignment.

Join our dynamic team as a Consultant or Senior Consultant specializing in Data Strategy & Management. In this role, you will leverage data analytics to drive strategic decisions and enhance business outcomes for our diverse clients.

Join OKX as a Senior Product Manager for Campaign Operations, where you will lead innovative product strategies and drive impactful campaigns in the crypto space. In this pivotal role, you will collaborate with cross-functional teams to enhance user engagement and optimize the overall product experience. Your expertise in product management will help shape the future of our offerings, ensuring they meet the evolving needs of our diverse customer base.

About AirwallexAirwallex is a revolutionary unified payments and financial platform tailored for global enterprises. By leveraging our unique blend of proprietary infrastructure and advanced software, we empower over 200,000 businesses globally – including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN – with seamless solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our team consists of over 2,000 of the brightest minds in technology, spread across 26 offices worldwide. With a valuation of US$8 billion, supported by top-tier investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of building the future of the global payments and financial landscape. If you're prepared to embark on the most ambitious journey of your career, we invite you to join our mission.Attributes We ValueWe seek dynamic builders with entrepreneurial energy who crave significant impact, rapid learning, and genuine ownership. You possess robust expertise and critical thinking skills, driven by our mission and operating principles. You act with speed and sound judgment, explore deeply with curiosity, and make decisions based on foundational principles, harmonizing speed with thoroughness.You're humble and collaborative, adept at transforming innovative ideas into tangible products, and you are committed to seeing projects through to completion. Embracing AI enables you to work more efficiently and tackle challenges more swiftly. Here, you will confront complex, high-stakes challenges alongside exceptional colleagues while advancing your career as we shape the future of global banking. If this resonates with you, let's create what's next together.About the TeamThe Product team at Airwallex is a passionate group of builders and problem-solvers dedicated to developing customer-centric solutions that empower businesses to operate seamlessly across the globe. We merge technical expertise with profound insights into our customers' needs to design and deliver unified, intuitive, and scalable products. Our team thrives in a collaborative, fast-paced environment, continually innovating and pushing boundaries to provide exceptional product experiences.What You’ll DoAirwallex is eager to expand our Global Product Strategy and Operations team, which plays a crucial role in aligning our customers with our commercial and product teams. As a vital member of this team, you will directly influence the strategic direction of Airwallex’s product portfolio while ensuring alignment with customer needs and market trends.

Join Cygnify as a Strategy & Transformation Manager, where you will play a pivotal role in partnering with a leading Telecom company to spearhead strategic initiatives and transformation programs that drive business success. You will collaborate across various teams, including product, channels, finance, technology, and operations, to address complex business challenges and achieve tangible outcomes.Key ResponsibilitiesLead the development of strategies, conduct business analysis, and implement strategic initiatives.Convert strategic insights into actionable plans and present recommendations to senior leadership.Oversee cross-functional transformation programs spanning business, technology, and operations.Develop and maintain an integrated portfolio plan for key initiatives, ensuring alignment across teams.Facilitate leadership forums and performance reporting to monitor business progress.Create executive presentations and decision materials for senior stakeholders.Drive process enhancements and operational efficiencies throughout the organization.Requirements6–8 years of experience in strategy consulting or related strategy roles, preferably within the TMT sectors.Exceptional problem-solving, analytical, and structured thinking skills.Experience managing intricate cross-functional projects or transformation initiatives.Robust financial and commercial analysis skills.Outstanding communication and executive presentation abilities.A degree in a relevant field; an MBA is advantageous.Preferred QualificationsExperience in strategy, transformation, PMO, or business operations roles.Knowledge of technology or agile delivery environments.

Join our dynamic team as a Global Safety Strategy Operations Specialist focused on Trust & Safety. Based in vibrant Singapore, you will play a pivotal role in ensuring the integrity of our rapidly expanding consumer internet platform that caters to millions across content, community, e-commerce, and advertising sectors. As we scale internationally, your expertise will be crucial in maintaining content safety, protecting users, and ensuring compliance with regulatory standards across various markets. This position is integral to the Trust & Safety (T&S) team, emphasizing risk monitoring, incident management, and operational strategy enhancement.Key Responsibilities:Risk Monitoring & Early Warning Systems: Establish proactive risk detection mechanisms, ensuring prompt identification and response to major platform risks.Incident Response & Cross-Functional Coordination: Collaborate across teams to manage risk incidents effectively, including policy violations and organized abuse.Risk Strategy Execution & Operations Optimization: Partner closely with moderation teams to implement and refine risk governance strategies at the operational level.Risk Analysis & Continuous Improvement: Analyze risk data to uncover emerging patterns and enhance the effectiveness of mitigation strategies.