About the job
About Us
Established in 2015 in Athens, Greece, Welcome is revolutionizing travel by transcending traditional transfer services. We are the pioneers of a comprehensive, personalized in-destination travel experience. From the moment travelers arrive at their destination until their return home, Welcome caters to all their travel needs—transfers, sightseeing excursions, and local insights—delivered in the most effortless, friendly, and tailored manner possible. Our drivers are local experts who share invaluable knowledge to ensure travelers feel at home no matter where they are. In response to evolving health and safety standards, we have also implemented contactless rides, rigorous cleaning protocols, and protective measures to guarantee a safe journey.
As a dynamic travel tech startup, Welcome is rapidly scaling its operations and establishing itself as a global leader in in-destination travel services.
- Ranked among the highest-rated global transportation companies with an impressive 4.9/5 stars.
- Expanded from 200 to 350 destinations last year, achieving our ambitious growth target for 2024.
- Over 4,000 travel partners including 2,500 hotels and various vacation rentals, adding more than 50 new partners each month.
- Servicing over 2.5 million satisfied travelers annually.
⭐ To explore more about Welcome's vibrant culture, check out our TikTok account: here.⭐
The Team
We are a diverse and dynamic group passionate about travel and committed to exceptional quality. Each member of our team is driven by a shared belief in our mission at Welcome, working tirelessly to achieve our goals. We challenge conventional thinking, prioritize design, and focus on simplicity and usability to create memorable experiences. We are dedicated to learning and discovering innovative ways to serve our community while advancing our personal and professional growth. Our approach is grounded in humility and a “pay it forward” mentality, all while pursuing ambitious and bold objectives.
As a Senior Operations Business Intelligence Analyst, you will be pivotal in coordinating various projects within the operations landscape. This role merges strategic business insight with data analytics expertise, necessitating a robust understanding of both business and technical dimensions. Reporting to the Operational Excellence Manager, you will be essential in optimizing operations and enhancing data-driven decision-making processes.

