Senior Onsite Operations Lead

As a Senior Associate in the CDD Operations team at OKX, you will play a vital role in enhancing our customer due diligence processes. Your expertise will contribute to compliance with regulatory requirements while ensuring an efficient operational flow.

We are seeking a dynamic and experienced Manager of CDD Operations to join our team at OKX in Dubai. In this role, you will be responsible for overseeing the Customer Due Diligence (CDD) operations, ensuring compliance with regulatory requirements, and implementing strategies to enhance operational efficiency. You will lead a team of professionals, manage daily operations, and drive initiatives to improve customer experience while minimizing risk.

Join Animoca Brands, recognized as a Deloitte Tech Fast winner and a member of the Fortune Crypto 40, as we redefine the landscape of digital property rights and the open metaverse. At the forefront of the Web3 revolution, Animoca Brands develops and publishes a diverse range of products, including popular titles such as Anichess, The Sandbox, PHANTOM GALAXIES™, and Crazy Defense Heroes, alongside projects leveraging iconic intellectual properties like The Walking Dead and Power Rangers. Our innovative platform, Mocaverse, empowers users by providing a single entry point to maximize their Web3 experiences and rewards. With a robust investment portfolio exceeding 540 Web3 projects, including names like Yuga Labs, Axie Infinity, and OpenSea, Animoca Brands is committed to shaping the future of gaming and digital interaction. To learn more, visit www.animocabrands.com or follow us on X (Twitter), YouTube, Instagram, LinkedIn, Facebook, and TikTok.

Join Deliveroo as an Operations Associate in Grocery!At Deliveroo, we're revolutionizing how people enjoy food and grocery shopping. We strive to be the go-to platform for all things food-related, continually innovating and expanding our services. Despite the competitive landscape, we've achieved remarkable growth across various segments, including HOP, Grocery, Editions, Signature, and Plus.This is an exciting opportunity to be part of a forward-thinking company that's just getting started on its journey. As we expand our offerings, we are devoted to building teams that will help us launch innovative products that meet our mission.About Deliveroo ODGOur On-Demand Grocery (ODG) business collaborates closely with premier grocery partners across the UAE to provide ultra-fast delivery through a network of picker-operated stores. These locations are essential to our grocery operations, leveraging technology, streamlined processes, and robust partnerships to guarantee timely and accurate order fulfillment.Your RoleAs an Operations Associate, you will play a pivotal role in enhancing daily operations within Deliveroo’s grocery and retail partner network. This hands-on position focuses on driving operational excellence, optimizing picker performance, and upholding high service standards across multiple locations.The ideal candidate will be proactive, detail-oriented, and thrive in fast-paced retail or dark-store environments. You will collaborate closely with pickers, site teams, and the central operations team to ensure flawless execution on the ground.Key ResponsibilitiesPerformance Monitoring: Regularly evaluate site performance by tracking key metrics such as B10s, rejections, missing items, and cancellations. Identify challenges impacting accuracy and fulfillment efficiency.Root Cause Analysis: Investigate performance challenges, document findings, and implement corrective actions to prevent future occurrences.On-Site Training: Train and elevate the skills of pickers on Deliveroo’s Standard Operating Procedures (SOPs), emphasizing substitution management, order prioritization, picking accuracy, and a customer-first approach.Action Plan Development: Develop site-specific action plans to enhance store KPIs, outlining findings, proposed solutions, and support required from stakeholders.

Join Bitgo as an Operations Associate and become part of a dynamic team that is redefining the future of digital asset management. In this role, you will support various operational processes, ensuring efficiency and effectiveness in our operations. You will collaborate closely with cross-functional teams to enhance our service offerings and provide exceptional support to our clients.

Role overview The Senior Associate, Regional Treasury at Checkout.com plays a key part in optimizing treasury operations throughout the region from Dubai. The role centers on practical treasury management, supporting both cash flow and risk management activities. What you will do Identify and drive improvements in regional treasury processes Oversee cash flow to ensure business needs are met Monitor financial risks and take action to address them Collaborate with stakeholders to strengthen financial strategies Requirements Hands-on experience in treasury management

Greetings!We are Fever, the world's foremost technology platform dedicated to culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. Utilizing our innovative technology and data-driven approach, we are transforming how audiences engage with live experiences.Each month, we inspire over 300 million individuals across more than 40 countries to discover unforgettable events while also equipping event creators with our insights and technology, enabling them to innovate, scale, and attract new audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound; hosting internationally acclaimed events, and gaining support from prominent global investors! Impressive, right?To fulfill our mission, we are seeking proactive, hands-on individuals eager to shape the future of entertainment!Are you ready to be part of this exciting journey?Now, let’s delve into the specifics of this role and your contributions to Fever’s mission.About the Role:We are in search of a Senior Onsite Operations Lead to spearhead the execution of our key events on-site. This role emphasizes operational excellence in live settings. Your primary responsibility will be ensuring seamless operations, high team performance, and partner satisfaction throughout event execution.You will collaborate closely with Strategic Event Managers on intricate projects, converting operational plans into impeccable on-site delivery. This is a hands-on position ideal for someone seasoned in live operations, capable of leading teams, upholding standards, and managing situations effectively.Key Responsibilities1. Onsite Leadership & Execution:Direct the on-site execution of medium to large-scale eventsServe as the primary operational point of contact during live eventsGuarantee that all operations proceed smoothly, efficiently, and punctually2. Team Management (Onsite Staff):Organize and lead onsite staff (coordinators, temporary workers, suppliers)Clarify roles and responsibilities to ensure effective collaboration

Join RAK Bank as an Associate Vice President and Senior Relationship Manager in our Elite Banking department, where you will play a pivotal role in fostering strong relationships with high-net-worth clients. Your expertise will help us deliver personalized banking solutions that cater to the unique needs of our clientele.In this role, you will be responsible for maintaining and enhancing client relationships, identifying new business opportunities, and ensuring the highest standards of service excellence. You will also collaborate with internal teams to develop strategic plans that align with our clients' financial goals.

Key Responsibilities:Lead and manage all aspects of datacentre operations, ensuring optimal performance of all equipment and systems.Formulate and execute strategies to enhance datacentre efficiency and effectiveness.Oversee a team of datacentre professionals, including technicians and engineers, to maintain high operational standards.Collaborate with IT and business leaders to align datacentre goals with the organization’s strategic objectives.Implement robust security protocols to safeguard data and physical assets within the datacentre.Monitor and analyze datacentre performance metrics, identifying opportunities for improvement and initiating corrective actions.Ensure adherence to datacentre regulations and industry best practices.Manage budgeting and fiscal responsibilities related to datacentre operations, including procurement and cost management.

Join Delivery Hero as a Senior Specialist in Customer Experience Operations, where you will play a pivotal role in enhancing our customer engagement strategies. You will be responsible for analyzing customer feedback, optimizing operational processes, and ensuring a seamless experience for our users. Collaborate with cross-functional teams to implement innovative solutions that drive customer satisfaction.

Join OKX as an Overseas Operations Manager (P2P) and lead our international operations with innovative strategies and exceptional leadership. In this pivotal role, you will oversee the end-to-end processes of our peer-to-peer operations, ensuring efficiency and effectiveness in all aspects. Collaborate with cross-functional teams to enhance operational workflows and drive growth in global markets.

Grocery Operations ManagerJoin our New Verticals team in the UAE!About DeliverooAt Deliveroo, we are dedicated to revolutionizing the shopping and dining experience. As the go-to platform for food and groceries, our New Verticals division is rapidly expanding, partnering with top-tier grocery brands to ensure speedy, precise, and exceptional customer service.About the TeamThe Grocery Operations team in the UAE collaborates with premier grocery retailers to offer a seamless on-demand grocery experience. We manage a network of picker locations where our skilled pickers quickly fulfill and package Deliveroo orders. Our goal is to ensure every order is accurate and efficiently delivered.As the Grocery Operations Manager, you will oversee the entire operational landscape in the market. You will directly manage Site Leads, Team Leads, and Fulfilment Associates, being the key accountability point for performance, quality execution, and operational consistency across all picker sites.The RoleIn this pivotal position, you will manage all operations at picker sites within our grocery partner network in the UAE. Your responsibilities will encompass the complete operational lifecycle, including site execution, picker performance monitoring, data reporting, agency management, and project delivery. You are a data-centric leader who thrives on the shop floor as well as in performance analysis meetings.Key ResponsibilitiesSite & Team OperationsOversee daily operations at all active picker sites in the UAE, ensuring compliance with SLAs and partner standards.Directly manage Site Leads, offering clear guidance, feedback, and development support, while indirectly supervising Team Leads and Fulfilment Associates through Site Leads.Perform regular site visits to assess execution quality, picker conduct, and partner compliance.Manage the entire order lifecycle at picker sites, including accuracy in picking, quality in packing, readiness timing, and handoff to riders.Ensure operational preparedness for new site openings through pre-launch audits, SOP briefings, and post-launch performance evaluations.Lead the resolution of any SLA breaches, operational failures, or partner incidents at the site level.

Are you passionate about creating unforgettable experiences through events? Do you want to make a significant impact by shaping the way people connect and celebrate?Join a dynamic team that thrives on innovation and is dedicated to redefining the events landscape.webook.com is a premier destination for event ticketing and experiences, renowned for its agility and innovation. With over 2 billion SAR in ticket sales, we have successfully powered some of the largest events in the region and are on a mission to expand globally.Position Overview: We are seeking an enthusiastic and skilled Events Operations Manager with 1-3 years of demonstrable experience in managing diverse events, from large-scale gatherings to intimate celebrations, along with a strong background in ticketing management. Our ideal candidate is a Saudi national who is not only passionate about the events industry but also eager to contribute to impactful projects across the region.The Events Operations Manager will be a crucial member of the Operations Team, responsible for ensuring that all event activities are meticulously recorded, consolidated, and reported, enabling precise KPI tracking and reporting.Key ResponsibilitiesLead the planning, coordination, and execution of both large and small events, ensuring flawless delivery and exceptional client satisfaction.Apply your ticketing management expertise to enhance ticketing processes and operations as a vital component of event execution.Collaborate effectively with internal teams and external partners to manage ticket sales, distribution, and tracking, ensuring an optimal ticketing experience for attendees.Utilize your experience in managing various event sizes to refine processes and allocate resources efficiently based on event requirements.Engage with vendors, contractors, and partners to negotiate contracts and maintain strong relationships, focusing on cost efficiency and high-quality service delivery.Provide strategic insights to align event strategies with company objectives, enhancing overall event experiences.Conduct thorough post-event evaluations to assess success, gather feedback, and generate actionable insights for future events.

Join Egis Group as a Shovel Operator in Dubai, where your expertise in operating heavy machinery can make a significant impact on our projects. You will be responsible for operating shovel equipment, ensuring safety protocols are followed, and maintaining the machinery in optimal condition.

Role OverviewJoin Capitex as a Director of Operational Resilience and play a pivotal role in driving operational risk management in our dynamic financial services firm based in Dubai. This strategic position will primarily focus on navigating the complexities of regulatory-driven operational risk management, ensuring compliance with the latest directives from the UAE Central Bank over the next 12-24 months. You will spearhead initiatives to expand our footprint in the GCC through targeted business development efforts.Key Responsibilities Regulatory Implementation: Take charge of executing operational resilience programs that align with the new operational risk management regulations set forth by the UAE Central Bank. Leadership & Strategy: Cultivate and lead a high-performing team, beginning with 2-3 members and scaling as required. Establish the strategic direction for operational resilience initiatives. Client Engagement & Delivery: Act as the subject matter expert (SME) in operational resilience across client engagements, providing leadership in risk assessments, continuity planning, and resilience frameworks. Business Development: Collaborate with the Regional Director to identify and secure new business opportunities within the GCC, particularly in the banking and financial services sectors. Market Coverage: Operate from Dubai, with regional responsibilities that extend to Qatar, Riyadh, Bahrain, and Kuwait, with occasional travel required. Collaboration: Partner closely with consulting firms (both Big Four and boutique) and financial institutions to design and implement effective resilience solutions.

Bloom & Bond is a direct-to-consumer e-commerce brand with a focus on scalable operations and process-driven growth. The company values agility and efficiency, making these principles central to daily decision-making and long-term strategy. Role overview The Business Operations Manager leads day-to-day operations, ensuring that systems run smoothly and teams perform at their best. This position builds and maintains operational structures, manages supply chain activities, and documents procedures to support efficiency. The manager brings proactive organization, keeps work moving, and helps eliminate friction or bottlenecks. The role is remote, based in Dubai, and requires comfort working across multiple time zones. Compensation ranges from $50,000 to $70,000 per year, depending on experience. This position comes with significant ownership and the chance to directly influence company performance and scalability. What you will do Develop and maintain operational systems for the business Monitor and help the team achieve key performance indicators (KPIs) Lead recruitment and onboarding activities for new hires Oversee inventory management, third-party logistics, and fulfillment operations Ensure transparency around operational spending Systems and SOP development Create, document, and update standard operating procedures (SOPs) for all roles and processes using Notion Provide team members with clear playbooks and job scorecards Analyze workflows to spot and resolve bottlenecks Build systems that reduce dependence on informal knowledge Maintain dashboards and trackers for operational KPIs Use AI tools to automate and streamline repetitive tasks People management and accountability Act as the daily point of contact for the team Lead weekly team meetings and structured one-on-ones Track team KPIs with role-specific scorecards Conduct monthly and quarterly performance reviews Address underperformance and implement performance improvement plans as needed Ensure timely and accurate processing of payments for contractors and team members Promote a culture of accountability and ownership Hiring and onboarding Manage hiring for new roles, including job postings, screening, assessments, and interview scheduling Oversee recruitment activities when additional recruiters are involved Keep job descriptions and scorecards current Design structured onboarding plans for each new hire Support new team members in adapting quickly by using documented systems Supply chain and fulfillment Oversee inventory tracking and demand forecasting Manage reorder cycles to maintain stock levels Coordinate with logistics partners to ensure timely order fulfillment

Role overview deliveryhero is hiring an Assistant Manager of Operations in Dubai. This position focuses on overseeing daily operations to keep service delivery running smoothly and efficiently. The role involves managing a team, fine-tuning processes, and tracking key performance indicators to support the company’s goals. What you will do Supervise and guide team members to maintain high performance Monitor and improve operational workflows Ensure daily activities meet service standards and targets Analyze performance data to identify areas for improvement Who we’re looking for This role suits someone who takes initiative, enjoys problem-solving, and works well under pressure. Experience in operations or a related field is important. A focus on process improvement and team leadership will help drive success in this position.

Help AG is seeking a dynamic and skilled Strategy & Innovation Associate (UAE National) to assist the Director with comprehensive research, analysis, and the coordination of high-level strategic and innovation projects. The ideal candidate will possess strong analytical skills and a keen intellectual curiosity, with substantial exposure to corporate strategy, market positioning, and growth initiatives in a technology-centric environment. This role is designed as a growth trajectory towards future leadership positions in strategy and growth within the company, offering valuable insights into enterprise-level strategic initiatives and cross-functional collaboration.

Objective:Eram Talent is on the lookout for three exceptionally skilled Senior Engineers to become vital members of our Curriculum Team. These roles are pivotal in transmitting technical expertise, best practices, and practical operational knowledge to the upcoming generation of professionals in Downstream Operations. We are seeking seasoned experts who are enthusiastic about technical training, curriculum development, and enhancing workforce capabilities.Successful candidates will work onsite in Saudi Arabia. Key Responsibilities: Possess over 15 years of relevant work experience. A Bachelor's Degree in Electrical Engineering is required. Develop technical course materials: Design thorough work-task-centric workshops aimed at equipping early and mid-career professionals with mastery in their respective job functions. Facilitate technical courses: Lead engaging in-person and virtual training sessions for employees across various career stages, ensuring effective knowledge transfer of industry best practices. Curriculum development: Create structured learning pathways and job family-specific curriculums, guiding professionals from early-career stages to independent, proficient contributors. Mentorship and coaching: Serve as a subject matter expert and mentor, promoting the growth of technical skills and operational excellence within teams. Ensure training effectiveness: Continuously enhance training programs by integrating industry trends, participant feedback, and real-world workplace scenarios.