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Senior Manager, Technical Program Management

EQ BankToronto
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications: Proven experience in technical program management with a focus on digital banking or technology-driven environments. Strong leadership skills with a track record of delivering complex projects on time and within budget. Excellent communication and interpersonal skills, capable of building strong relationships across various teams. Ability to analyze and mitigate technical risks proactively. Experience in managing change and driving organizational improvement initiatives. Strong problem-solving skills and a customer-centric approach to decision-making. Relevant educational background; a Bachelor's degree in a related field is preferred.

About the job

Job Purpose:

The Senior Manager of Technical Program Management at EQ Bank plays a pivotal role in overseeing the comprehensive planning and management of intricate technical solutions throughout our Digital Banking ecosystem. Reporting directly to the Director of Technical Program Management, this leader will be responsible for ensuring the delivery of quantifiable value and outstanding customer experiences.

This position emphasizes execution in alignment with company policies and strict adherence to Enterprise Change Management Processes. The Senior Manager will prioritize customer needs and the effects on customer journeys, driving delivery excellence by identifying technical risks, creating mitigation strategies, managing dependencies, and fostering collaboration across engineering teams, product management, and both internal and external partners.

The ideal candidate will cultivate robust cross-functional relationships and exert influence without direct authority to achieve desired outcomes that align with business objectives, while simultaneously enhancing the reliability and usability of customer-facing products and services.

About EQ Bank

EQ Bank is dedicated to providing innovative digital banking solutions tailored to meet the needs of modern customers. With a commitment to excellence and customer satisfaction, we leverage cutting-edge technology to deliver seamless banking experiences.

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