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Senior Manager, Site Merchandising - 1 Year Contract

KnixToronto, ON
On-site Contract

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Experience Level

Senior Level Manager

Qualifications

Proven experience in eCommerce and site merchandising, preferably in a retail or consumer-focused environment. Strong analytical skills with the ability to leverage data to drive decisions. Experience managing cross-functional teams and projects. Excellent communication and leadership skills. Ability to thrive in a fast-paced and dynamic environment.

About the job

Join Knix, a celebrated brand in intimate apparel and activewear, as we redefine the way people experience intimates in everyday life. Since our inception in 2013, we've rapidly grown to become one of North America's leading intimate apparel brands, recognized globally for our innovative approach to apparel. With a community of over 3 million customers, we offer our products through online platforms, Knix retail locations across North America, and partnerships with wholesale and Amazon.

We are committed to revolutionizing the apparel industry with our unparalleled customer experience and innovative product lines such as Knix, Kt by Knix, and Mntd. If you're seeking a meaningful and authentic career, we invite you to join our dynamic team!

The Knix eCommerce Team is in search of a Senior Manager, Site Merchandising who will spearhead and enhance the onsite experience, serving as a key driver for revenue growth, conversion rates, and customer acquisition.

Reporting directly to the Director of Site Merchandising, this role is both strategic and operational. You will be tasked with defining how customers navigate, evaluate, and purchase products on our site, ensuring swift and quality execution in a fast-paced environment.

Your responsibilities will encompass executing the comprehensive onsite merchandising strategy, which includes managing the homepage, navigation, product discovery, launches, and conversion optimization. You will translate business objectives into clear onsite priorities, harness data to identify opportunities, and facilitate cross-departmental collaboration with Growth, Product, Creative, and Analytics teams. Following implementation, you will utilize your insights to influence and refine ongoing and future site merchandising strategies.

This position demands a leader capable of taking ownership of the site experience—striking a balance between customer satisfaction, brand storytelling, and commercial performance.

About Knix

Knix is a pioneering intimate apparel and activewear brand dedicated to transforming how people perceive intimates for everyday comfort and style. With a rich history of innovation and a vibrant community, we've established ourselves as a frontrunner in the industry, committed to empowering individuals to embrace their true selves.

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