Senior Manager, Operations Strategy

Join our dynamic team as a Global Safety Strategy Operations Specialist focused on Trust & Safety. Based in vibrant Singapore, you will play a pivotal role in ensuring the integrity of our rapidly expanding consumer internet platform that caters to millions across content, community, e-commerce, and advertising sectors. As we scale internationally, your expertise will be crucial in maintaining content safety, protecting users, and ensuring compliance with regulatory standards across various markets. This position is integral to the Trust & Safety (T&S) team, emphasizing risk monitoring, incident management, and operational strategy enhancement.Key Responsibilities:Risk Monitoring & Early Warning Systems: Establish proactive risk detection mechanisms, ensuring prompt identification and response to major platform risks.Incident Response & Cross-Functional Coordination: Collaborate across teams to manage risk incidents effectively, including policy violations and organized abuse.Risk Strategy Execution & Operations Optimization: Partner closely with moderation teams to implement and refine risk governance strategies at the operational level.Risk Analysis & Continuous Improvement: Analyze risk data to uncover emerging patterns and enhance the effectiveness of mitigation strategies.

Join fuku as a Trust & Safety Policy Specialist, playing a pivotal role in shaping our global policy landscape. Based in Singapore, you will work at the intersection of policy, product, legal, and operations to foster a safe and compliant platform environment across diverse markets. In this dynamic role, you will design and refine community and content policies, translating high-level principles into actionable standards while ensuring their effective implementation worldwide.About fukufuku is a leading global consumer internet platform, connecting hundreds of millions of users through engaging content, vibrant communities, e-commerce, and innovative advertising solutions. As we expand internationally, we are committed to creating a robust policy framework that safeguards our users and promotes ecosystem health.

As the Global Head of Trust & Safety, you will be at the forefront of establishing a robust Trust & Safety function for our dynamic consumer content platform, renowned for its authentic and lifestyle-driven user-generated content. This role, based in vibrant Singapore, is pivotal as we expand internationally and face unique challenges at the intersection of Eastern and Western digital ecosystems.Your mission will be to define what 'safe and authentic' means across diverse cultures while integrating policies, enforcement, and technology to maintain a secure environment for our users. As a founding leader, your strategic vision and hands-on leadership will be crucial in building teams, systems, and infrastructure from the ground up.Key Responsibilities:Policy & Governance: Develop global community guidelines and content policies that are consistent yet adaptable to regional nuances.Operations & Enforcement: Establish a global moderation ecosystem, ensuring efficiency and effectiveness in operations.AI, Automation & Platform Integrity: Lead the introduction of AI-driven content moderation systems, transitioning from manual to automated processes.Team Leadership: Build and nurture a globally distributed Trust & Safety organization, collaborating closely across various functions.

LinkedIn Corporation seeks a Trust and Safety Investigator based in Singapore. This position plays a key role in upholding the integrity of the LinkedIn platform and ensuring a secure experience for users. What you will do Review reported incidents and assess their impact on the community Examine data and information related to potential violations Collaborate with teams across different functions to uphold community standards Impact Your work will support a safer online environment for LinkedIn members and help maintain trust across the platform.

Join WEBTOON Entertainment, the global leader in mobile webcomics, where innovation meets creativity! As a Trust & Safety Associate, you will play a crucial role in ensuring the safety and integrity of our vibrant creator and user community. Your responsibilities will include content moderation, handling appeals, and enforcing policies, all while engaging with our passionate audience.We are looking for detail-oriented, visually-driven, and self-motivated individuals who are bilingual in Thai, Indonesian, or Traditional Chinese. If you are excited about the intersection of storytelling and technology, come be part of a team that is redefining pop culture.

About Our TeamAt OpenAI, we are dedicated to maintaining a safe and secure environment for our users, products, and the organization as a whole. Our Trust, Safety & Risk Operations teams are at the forefront of this mission, mitigating risks associated with abuse, fraud, scams, and regulatory compliance. We collaborate closely with Legal, Policy, Engineering, Product, Go-To-Market teams, and external partners to uphold the integrity and trustworthiness of our platforms for a diverse global audience.The Global Safety Response Operations team operates around the clock to address user safety, risk, and regulatory concerns associated with OpenAI’s offerings. Handling urgent and sensitive cases demanding quick and judicious responses, we form the backbone of OpenAI’s safety framework, ensuring our products align with policy while delivering empathetic, timely, and consistent support to users.About the RoleThe Global Safety Response Operations Lead is a proactive team leader responsible for managing a regional Safety Response team while personally addressing high-stakes safety incidents. This position blends hands-on safety operations with people management, operational oversight, and cross-departmental collaboration.You will guide a talented team of Safety Response Analysts tasked with navigating OpenAI’s most critical and impactful cases, while also engaging in direct casework for intricate, high-risk, or high-visibility matters. You will oversee the execution of severe escalations in your region, ensuring effective communication and resolution with cross-functional stakeholders.Your accountability extends to guaranteeing that your region meets operational targets regarding utilization, quality, and Service Level Agreements (SLAs), acting as the key operational link between Product, Policy, Legal, Investigations, and regional partners.This role operates in a global context requiring flexibility to support rotating shifts, including nights, weekends, and holidays, as part of an on-call leadership structure.Key Responsibilities:Lead and mentor a regional team of Safety Response Analysts, fostering high performance, engagement, and consistent decision-making quality.Oversee regional operational metrics, including utilization rates, SLA compliance, backlog management, and quality standards.Manage and address the most complex and high-risk cases, acting as the primary escalation point and incident lead for your region.Contribute directly to frontline operations (20–30%), including investigations, enforcement decisions, and regulatory compliance.

Join WeRide, a pioneering global leader in autonomous driving technology, established in 2017 and listed on NASDAQ (WRD). With a presence in over 30 cities across 7 countries, WeRide is dedicated to creating safe and accessible autonomous driving solutions. We hold driverless permits in key markets including China, the UAE, Singapore, and the US, and we collaborate with top-tier OEMs and Tier 1 suppliers to offer a diverse range of autonomous vehicles and advanced driver-assistance systems.

Join Our Global Escalation Team:At Match Group, our Global Escalations team within the Member Experience department plays a critical role in ensuring the safety and satisfaction of our users. We are seeking a dedicated Senior Global Escalations Specialist who will be instrumental in addressing member escalations related to trust, safety, and support policies.In this role, you will investigate safety concerns, handle abuse reports, troubleshoot bugs, and assess app functionality, all while upholding Match Group's Community Guidelines and Terms of Service.

GESS International School in Singapore is seeking a Workplace Safety & Fire Safety Manager to maintain a safe and compliant environment for its diverse community. This position plays a key role in protecting students, staff, and visitors by upholding rigorous safety standards across the campus. Role overview The manager takes responsibility for fire safety compliance, workplace safety and health (WSH), and emergency preparedness throughout the school. Coordination with regulatory authorities is central to the role, ensuring that GESS meets all statutory requirements and follows best practices for safety in Singapore. Key responsibilities Oversee fire safety compliance and workplace safety and health measures Lead emergency preparedness initiatives for the school community Work closely with regulatory bodies to maintain compliance with Singapore safety standards Requirements Experience in workplace safety, fire safety, or a related field Knowledge of Singapore's statutory and best-practice safety standards Strong coordination and communication skills for working with authorities and the school community

Join Stripe’s Strategy & Operations team and contribute to our mission of increasing the GDP of the internet through strategic partnerships. In this dynamic role, you will work collaboratively with cross-functional teams to identify, develop, and manage strategic partnerships that drive growth and enhance our global footprint.

Join Santen as the Global Safety Vigilance Risk Management Lead, where you will be instrumental in shaping our safety vigilance strategies across the globe. This is a pivotal role that involves overseeing risk management processes, ensuring compliance with regulatory requirements, and fostering a culture of safety within the organization.As a leader in this space, you will collaborate with cross-functional teams to analyze safety data, identify potential risks, and implement effective mitigation strategies. Your expertise will guide the development of safety protocols and training programs, contributing to our commitment to patient safety and product excellence.

Join Our Global Escalation Team:At Match Group, we are committed to fostering a safe and enjoyable environment for our users. We are seeking a motivated Global Escalations Specialist to facilitate the resolution of member escalations related to trust, safety, and support policies.As a vital part of our Global Escalations team, you will be responsible for investigating safety concerns, addressing abuse, troubleshooting bugs, and ensuring app functionality. You will also play a crucial role in upholding Match Group's Community Guidelines and Terms of Service.

Provide expert advice and support on Safety, Health, and Environment (SHE) matters to management teams across the business units, fostering ongoing engagement to enhance commitment to SHE practices.Champion and exemplify positive SHE behaviors that align with Rentokil Initial’s core values and ethics.Highlight and advocate for the commercial advantages of effective SHE management, equipping the business to stand out in the marketplace while meeting customer SHE expectations.Maintain a thorough understanding of SHE regulations, internal policies, industry best practices, and the specific activities of the business unit.Secure and allocate financial resources for SHE initiatives and plans.Design, implement, and sustain robust SHE management systems to ensure adherence to SHE regulations, group policies, and any applicable requirements.Establish approved risk assessment protocols to identify, evaluate, and mitigate both general and site-specific risks.Create and maintain a comprehensive SHE risk register that outlines significant risks associated with business operations and the necessary controls to manage these risks effectively.Develop and enforce standardized safe working procedures based on the outcomes of risk assessments for both routine and non-routine tasks.Implement efficient contractor management processes.Evaluate SHE requirements for proposals and contracts, ensuring the provision of relevant SHE information.Integrate SHE management systems during mergers and acquisitions within the business unit.Assess and manage changes that could adversely affect the effectiveness of SHE management, ensuring that associated risks remain within acceptable limits.Design and deliver SHE training programs to equip employees with the essential knowledge and skills to perform their tasks safely and sustainably.Establish and maintain effective communication and consultation channels regarding SHE matters.Engage effectively with colleagues, customers, and stakeholders to promote SHE initiatives.Celebrate SHE achievements through regular communication, reports, meetings, and conference calls.

About Us:AcuTech Group, Inc. stands as a leading authority in process safety, risk management, chemical security, industrial fire protection engineering, and emergency management services. Our extensive expertise encompasses Process Safety Management (PSM), Training, Implementation, Auditing, Process Hazard Analyses (PHA), Hazard and Operability Studies (HAZOP), Quantitative Risk Assessment (QRA), and Facility Siting, among other engineering and consulting services. We specialize in the oil and gas, chemical, LNG, petrochemical, renewables, hydrogen, and other industries managing hazardous materials. Our seasoned industry professionals provide these services to prominent privately held and publicly traded companies, as well as government entities and state-sponsored organizations worldwide. Position Overview:AcuTech Consulting Group is experiencing rapid growth and is on the lookout for highly skilled and driven Senior and/or Principal Process Safety Consultants in Singapore to support our expansion. Candidates will become part of a distinguished team of PSM experts, tackling challenging projects for some of the largest corporations globally.These positions present a remarkable opportunity for both personal and professional development. AcuTech is a well-established, successful, and expanding company that provides competitive salaries, bonuses, and benefits commensurate with experience and position. The roles are designed to be remote or hybrid, requiring travel to client sites as needed.What You Can Expect:Joining a dynamic and internationally growing company, you will collaborate with some of the brightest minds in the industry and work with renowned names. You will enjoy the flexibility of working from a remote location while traveling to client sites as necessary. Immediate opportunities for meaningful contributions will be available while you train and expand your knowledge in related areas.Your ability to work across various functions means your responsibilities may encompass all aspects of Process Safety: development of PSM programs, auditing, conducting PHA, and performing both qualitative and quantitative risk assessments, including hazard identification, accident scenario development, consequence modeling (dispersion, fire, explosion), frequency analysis (including Event Tree and Fault Tree analysis), presenting risk results, and report writing.

Join our team at fuku as a Workplace Safety & Health Officer (WSHO) and take charge of ensuring a safe working environment. This is a contract position for a duration of 1 year, with an expected start date around April 2026.Key Responsibilities:- Act as the Workplace Safety & Health Officer (WSHO) and Environmental Control Officer (ECO) for our project.- Design, implement, and uphold Workplace Safety & Health (WSH) policies and procedures in alignment with the Ministry of Manpower (MOM) WSH Act and relevant regulations.- Ensure compliance with the Risk Management (RM) Code of Practice, approved Safe Work Procedures (SWP), and in-house safety protocols.- Supervise and enforce environmental management strategies, addressing dust, noise, waste, and pollution control as per National Environment Agency (NEA) standards.- Conduct routine site inspections, safety audits, and environmental assessments, ensuring timely corrective measures are taken.- Deliver safety and environmental training and briefings to site personnel, workers, and subcontractors.- Investigate safety incidents, accidents, and environmental violations, providing recommendations for preventive actions.- Collaborate with MOM, NEA, Building and Construction Authority (BCA), and other relevant bodies concerning safety and environmental issues.- Maintain comprehensive ISO, safety, and environmental documentation and reporting.- Generate and submit weekly safety and environmental reports.- Execute additional ad-hoc responsibilities as directed by the Project Team.

The Assistant Director of Engineering & Safety plays a crucial role in steering technical and safety protocols for Universal Parks & Resorts Theme Park initiatives, encompassing various attractions. This position entails significant direct engineering contributions to major development projects, as well as oversight of Universal's technical requirements, performance evaluations of technical teams, and collaborative engagement with external design and production entities. You will also provide vital technical input for risk management and risk reduction activities. Key tasks may include assessing project feasibility, developing and reviewing scopes of work, evaluating vendors, and ensuring successful field installations and testing.Key Responsibilities:Guarantee that all Show and Ride equipment adheres to Universal Specifications, industry best practices, and local safety standards. Work closely with Project Management to ensure that safety principles are effectively integrated and communicated.Supervise and mentor technical personnel associated with various projects, fostering a culture of excellence.Champion safety enhancements across all attractions by sharing information and monitoring compliance with regulatory standards. Innovate safety technologies and ensure protocols align with industry-leading practices.Review and authorize contracts and legal documents pertaining to Show and Ride systems as necessary.Direct engineering efforts towards compliance with codes, standards, and Universal Specifications, while assisting in patent pursuits and defenses.

Founded in 2007, Airbnb has transformed the way people travel by connecting hosts and guests for unique stays and experiences across the globe. With a community of over 5 million hosts welcoming more than 2 billion guests, we empower individuals to connect with communities authentically.Note: This position is based in Singapore. Relocation or visa support is not available.We are looking for a passionate and skilled individual to lead our Customer Service team as a Supervisor. The ideal candidate will exhibit hospitality, analytical skills, and a strong commitment to achieving the highest service standards by mentoring and developing their team. This is a full-time role located in Singapore.The Supervisor will play a critical operational leadership role, managing one or more internal Customer Service teams. Supervisors will oversee teams of 10-15 specialists, fostering an environment of excellence in customer service. Candidates must possess strong organizational skills and the ability to manage both urgent and planned tasks effectively. Adaptability and responsiveness in a fast-paced environment are essential, as is a commitment to professionalism and confidentiality.Flexibility is crucial as you may be required to transition to different teams within Community Support or take on various responsibilities as business needs evolve.

About Plaud Inc.Plaud Inc. is pioneering the development of the world’s most reliable AI work companion, enhancing productivity and performance through innovative note-taking solutions. Trusted by over 1,000,000 users globally since 2023, we are on a mission to elevate human intelligence by creating cutting-edge infrastructure and interfaces that capture, extract, and utilize the essence of what you say, hear, see, and think.Plaud, incorporated in Delaware and based in San Francisco, is at the forefront of merging human intelligence with AI through our unique hardware-software ecosystem. We uphold the highest standards of data security and privacy protection with certifications including ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.Discover more about us at www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.

Assurity Trusted Solutions (ATS) operates as a dedicated subsidiary of the Government Technology Agency (GovTech), bringing over ten years of reliable partnerships. We offer an extensive range of products and services that encompass infrastructure and operational services, authentication solutions, governance and assurance services, as well as streamlined managed processes. In an ever-evolving digital landscape where trust and collaboration are paramount, ATS is committed to fostering mutually beneficial business outcomes through synergistic efforts with GovTech, government agencies, and commercial partners to address cyber risks and enhance security frameworks.About GovTextThe GovText platform is an innovative AI text service designed to provide a suite of reusable AI functionalities to expedite the integration of AI into Whole-of-Government or agency-specific systems and applications. As part of the Data and Artificial Intelligence Platforms team at GovTech, our mission is to deliver AI and Data assets that facilitate effective policymaking, service delivery, and operational efficiency across the government.Your RoleAs a DevOps Engineer, you'll engage in both small and large-scale projects, focusing on the construction, maintenance, and deployment of robust infrastructures. This includes a combination of on-premises and cloud-based solutions.Oversee the development, deployment, orchestration, and upkeep of application services for our suite of products.Deliver operational support and implement DevOps architecture.Engage in the architecture and planning for both on-premises and cloud deployments (both Private and Public clouds).Formulate and manage processes, automation, best practices, and thorough documentation.Facilitate the development and operation of continuous integration and deployment pipelines.Experience at ATSOur work revolves around creating products that serve a diverse array of agency users, addressing significant societal challenges in areas such as transportation, education, and healthcare. The public sector presents a myriad of opportunities where even the simplest software solutions can profoundly impact people's lives. Our goal is to enhance societal living standards through our offerings as a government entity.Rapid Prototyping: We emphasize testing ideas over lengthy discussions, allowing us to identify potential issues quickly and communicate possibilities effectively.Reliable Productization: We ensure thorough scrutiny and commitment to usability, reliability, scalability, and maintainability while transitioning ideas from prototype to software products.Ownership: In addition to technical tasks, we value taking initiative and responsibility for the execution of ideas. Crafting something you believe in is the best path to creating quality solutions.Continuous Learning: Embracing new ideas often leads to exploring the unknown. We encourage a culture of learning and growth.