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Senior Manager, Operational Programs - Visit Optimization

TalkiatryNew York, NY
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications:Proven experience in operational management, preferably within the healthcare sector. Strong analytical and strategic thinking skills. Experience with Electronic Health Records (EHR) systems and their application in clinical settings. Excellent leadership and team collaboration skills. Ability to work independently and drive projects to completion. Passion for improving patient care and operational efficiency.

About the job

About the Role: 
At Talkiatry, we view every clinical visit as a pivotal moment for insight, connection, and enhanced care. As the Senior Manager of Operational Programs, you will shape these transformative experiences.
Your mission: to optimize each clinician interaction to be more efficient, insightful, and impactful for the patient, provider, and business alike.
 
In this role, you will spearhead our Visit Optimization initiatives, a vital component driving operational excellence throughout our clinical experience. Positioned at the nexus of operations, product development, and technology, this role is both strategic and hands-on, defining how we utilize our EHR to enhance financial performance, clinical quality, and operational scalability. You will craft and execute a strategy to fully unlock its capabilities.
 
You will work autonomously, taking ownership of outcomes, leading cross-functional teams, and delivering results that significantly influence how Talkiatry expands its care services.

About Talkiatry: 
Talkiatry is revolutionizing psychiatry by providing accessible, compassionate, and responsible care. Co-founded by a patient and a triple-board-certified psychiatrist, we aim to address the barriers both patients and clinicians face in accessing and delivering top-tier treatment.
  
Currently, 60% of adults in the U. S. with a diagnosable mental illness remain untreated annually due to accessibility issues, while 45% of clinicians operate out of network due to low reimbursement rates and excessive paperwork. Through innovative technology and a patient-centered philosophy, we ensure patients receive the care they need while enabling psychiatrists to focus on their passion for medicine.

About Talkiatry

Talkiatry is at the forefront of transforming mental health care by making it accessible and responsible. With a foundation built on patient needs and professional integrity, we tackle the challenges of mental health treatment head-on, ensuring both patients and providers thrive in a supportive environment.

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