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Senior Manager of Strategy and Operations | Housing

EliseAINew York City
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications:Proven experience in strategy and operations management, preferably within the housing or technology sector. Strong analytical skills and the ability to interpret data to drive decision-making. Excellent communication and interpersonal skills, with a knack for cross-functional collaboration. Demonstrated ability to lead complex projects and manage multiple stakeholders. Passion for leveraging technology to solve real-world problems.

About the job

About EliseAI

At EliseAI, we are revolutionizing the essential sectors of housing and healthcare. We believe that everyone deserves a safe place to live and access to quality healthcare, yet these necessities are often challenging to attain.

By seamlessly integrating AI agents into current workflows, we enhance efficiency, lower costs, and create a better experience for all users.

  • Housing: We streamline the apartment rental process, making it easier for renters to tour, sign leases, submit maintenance requests, and communicate with their property management teams—all in one convenient platform.

  • Healthcare: We simplify appointment scheduling, intake form completion, and enhance patient-provider communication, allowing individuals to focus on their health rather than paperwork.

With EliseAI, organizations can minimize manual processes, enhance accessibility, and deliver a streamlined experience across vital services. We have recently secured a $250 million Series E funding round led by Andreessen Horowitz to expedite our mission.

About The Role

We are seeking a Senior Manager for Strategy & Operations within our housing division at EliseAI. This pivotal role involves leading high-impact projects that foster growth and scalability throughout the organization. Ideal candidates thrive in ambiguous environments, enjoy cross-team collaboration, and take ownership of results. You will collaborate closely with Sales, Product, Customer Success, and Engineering to tackle pressing challenges—whether it’s enhancing our go-to-market strategies, refining client onboarding processes, or developing internal systems that facilitate smarter operations.

Key Responsibilities

  • Lead cross-functional strategic initiatives throughout the entire customer lifecycle—from boosting sales performance and refining pricing strategies to optimizing implementation and post-sale workflows.

  • Examine client workflows and usage patterns to uncover opportunities for automation, increased product adoption, and enhanced outcomes.

  • Collaborate with Sales, Product, and Customer Success teams to perfect our value proposition and delivery methods for customers.

  • Develop internal processes and playbooks that facilitate scalability across sales, onboarding, support, and customer expansion.

  • Partner with leadership to uncover strategic insights and drive initiatives that enhance operational effectiveness.

About EliseAI

EliseAI is on a mission to enhance the critical sectors of housing and healthcare through innovative AI solutions. Our technology empowers organizations to streamline processes, improve accessibility, and deliver exceptional service to users, ensuring a better quality of life for everyone.

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