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Senior Manager of Software Engineering - Infrastructure

LoopioToronto, ON Hub
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

QualificationsProven experience in software engineering leadership roles, particularly in SRE and Infrastructure. Strong understanding of cloud architecture and MLOps practices. Excellent collaboration skills with cross-functional teams. Experience in defining SLIs, SLOs, and managing operational health of systems. Ability to mentor and develop engineering talent.

About the job

Elevate Your Career with Loopio!

At Loopio, we are searching for a visionary Senior Engineering Leader to spearhead our Site Reliability Engineering (SRE), Infrastructure, and MLOps teams. In this pivotal role, you will architect the foundation of reliability, scalability, and cost efficiency for our platform's systems.

You will guide teams responsible for designing, building, and operating our production infrastructure, ensuring our services remain resilient, observable, and primed for expansion as we incorporate cutting-edge AI and automated workflows. Collaborating closely with Product Engineering, Security, and Data teams, you will facilitate rapid, secure delivery while upholding operational excellence.

Note: This position is an existing vacancy within our team.

Key Responsibilities

Leadership & Team Development

  • Lead and nurture multiple teams across SRE, Cloud Infrastructure, and MLOps.

  • Mentor engineering managers and senior contributors, cultivating a culture of ownership and high standards.

  • Foster a 'Platform-as-a-Product' mindset, ensuring infrastructure and ML tools empower the wider engineering organization.

  • Collaborate with Recruiting to attract and retain top-tier talent in the areas of cloud, reliability, and machine learning infrastructure.

Reliability & Operational Excellence

  • Oversee the operational health of production systems, focusing on availability, latency, and durability.

  • Define and refine SLIs, SLOs, and error budgets to promote data-driven reliability decisions.

  • Lead incident response efforts, championing blameless postmortems and systemic improvements to minimize

About Loopio

Loopio is an innovative company dedicated to transforming the way teams collaborate and create powerful proposals. Our platform utilizes advanced AI technology to streamline workflows and enhance productivity, making us a leader in our industry. Join us in our mission to empower organizations with cutting-edge solutions!

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