About the job
Groupon is a dynamic marketplace where customers uncover new experiences and services every day, empowering local businesses to thrive. With a network of over a million merchant partners globally, we connect over 16 million customers with exceptional deals across diverse categories. In a landscape often dominated by e-commerce giants, our commitment to supporting local businesses on a performance basis sets us apart.
Groupon is undergoing a transformative journey, fueled by an unwavering focus on results. Despite our expansive workforce across multiple continents, we nurture a culture that encourages innovation, rewards risk-taking, and celebrates success. Here, the impact of your contributions can be immediate, thanks to our scale and swift transformation. We embody the "best of both worlds"—large enough to have resources and scale, yet small enough that individual contributions can lead to significant changes.
Role Purpose:
The Senior Manager of Sales Tooling & AI is a strategic and technical leader responsible for architecting, optimizing, and scaling Groupon’s sales technology ecosystem, with primary ownership of Salesforce and Salesloft. This pivotal role operates at the intersection of Sales, Sales Operations, Engineering, and Analytics, ensuring that our sales team is equipped with intuitive, automated, and AI-enhanced tools that boost productivity and performance.
This leader will modernize and streamline a historically complex sales tech stack by establishing a clear vision for systems architecture, automation strategies, and AI-driven solutions. The goal is not only to manage tools but to evolve them into a competitive edge by minimizing friction, enhancing data integrity, and enabling intelligent workflows that yield measurable commercial success.
The Senior Manager will lead a high-performing team of Salesforce Administrators and Business Program Managers responsible for CRM governance, sales engagement optimization, automation, integrations, and continuous innovation across the sales technology landscape.

