Senior Manager of IT Operations

Join Alloy: Your Future Awaits! At Alloy, we address the identity risk challenges faced by companies offering financial products. Our platform empowers over 800 of the largest financial institutions and fintechs to combat fraud, manage credit, and ensure compliance, all while gaining a clearer understanding of their customers. Guided by our core values—Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences—we aim to cultivate a workplace where everyone can flourish and feel a sense of belonging. Our efforts have repeatedly earned us accolades such as being recognized by Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, and Best Fintech to Work for by American Banker. Discover more about our investors and our mission here. About the Team We are on the lookout for a Senior Product Operations Manager to collaborate closely with our Product and Engineering teams. This role will involve creating cross-functional processes, launching innovative products, and enhancing team collaboration to maximize value delivery. Reporting directly to the Sr. Director of Operations, you will work in tandem with the CTO, VP of Product, and P&E leaders. Your contributions will be pivotal in establishing processes and insights that support a high-performing product engineering organization and facilitate the development of a world-class product. Alloy embraces a hybrid work environment designed to promote collaboration and community, with local employees working onsite three days per week and remote employees visiting the office once a quarter.

At Veeva Systems, we are driven by our mission to revolutionize the life sciences industry and accelerate the delivery of therapies to patients. As a trailblazer in the industry cloud, we have achieved remarkable success, surpassing $2 billion in revenue last fiscal year and poised for further growth.Our core values are central to our operations: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balance the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we offer you the flexibility to choose your working environment, whether from home or in the office, to help you thrive.Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.The RoleAs a Senior Product Manager for Veeva Clinical Operations, you will be responsible for steering the product strategy and roadmap for pivotal applications that are reshaping the clinical trial process in the life sciences sector. This position involves defining and delivering innovative solutions that integrate clinical systems, data, and processes, thereby expediting the delivery of new therapies to patients. This is a unique opportunity to influence the future of an industry-leading product suite and contribute to global health.

As a Product Operations Manager at ClarityPay, you will play a pivotal role in driving operational excellence and enhancing product delivery. You will collaborate with cross-functional teams to streamline processes, improve customer satisfaction, and ensure the successful launch of innovative products. Your insights and strategic thinking will help shape the future of our offerings.

Role Overview eliseai is hiring a Senior Manager, Product Strategy and Operations to focus on New Verticals in the Housing sector. This position is based in New York City. What You Will Do Work closely with teams across the company to guide product direction for new housing-related verticals Lead strategic initiatives from planning through execution Analyze market trends and identify opportunities to strengthen our product lineup Support operational improvements that increase efficiency and impact Who We’re Looking For Experience shaping product strategy and operations, ideally within housing or related sectors Strong ability to collaborate with cross-functional groups Comfort making decisions based on market analysis and data

Join Via as a Senior Product Designer on our Transit Operations platform, where your innovative designs will enhance the user experience for public sector transit agencies, municipalities, and governments. You will spearhead the design of a diverse range of products, including booking and dispatching modules, with a focus on serving low-income and minority communities. Your role will involve crafting products that prioritize special needs populations, ensuring smooth and equitable transportation for all. By conducting user research and collaborating across teams, you will create impactful solutions that make commuting easier for hundreds of thousands of riders each week.

Why Join Our TeamAt Brex, we are revolutionizing the way businesses manage their finances with our AI-powered spend management platform. From integrated corporate cards to banking solutions and global payments, we empower companies—ranging from dynamic startups to established enterprises like DoorDash, Flexport, and Compass—to control their spending confidently, reduce costs, and enhance efficiency on a global scale.Joining Brex means pushing boundaries, challenging conventions, and collaborating with some of the brightest minds in the industry. We are dedicated to fostering a diverse and inclusive workforce, believing that your potential should only be limited by the size of your ambitions. We enable your career growth through ample resources, tools, and support.About Our Marketing TeamThe Marketing department at Brex is the voice that communicates our value to the world. Covering areas from acquisition to activation, we translate product value into measurable business outcomes. Our team works across various domains, including Revenue, Product, and Brand Marketing, collaborating closely with nearly every department at Brex. We prioritize speed, experimentation, and a deep understanding of customer behavior. If you're eager to leverage your creativity to drive growth and influence brand perception, this is the ideal opportunity for you.Your RoleWe are seeking a skilled Senior Marketing Operations Manager to lead our systems, data infrastructure, and digital growth initiatives that support our Product-Led Growth (PLG) strategy. In this pivotal role, you will be instrumental in scaling our digital acquisition efforts, enhancing self-serve onboarding processes, and optimizing marketing performance through automation, experimentation, and data-driven insights.The perfect candidate will have a passion for developing a premier marketing technology stack, focusing on event schema structuring, attribution improvement, insights unlocking, and efficiency driving. You will also be enthusiastic about how AI and intelligent workflows can transform operational processes, elevate personalization, speed up experimentation, and streamline routine tasks. In this role, you will define and implement our future marketing operations framework, modernizing systems, processes, and data management across paid media, web, product, and customer lifecycle channels.Work EnvironmentThis position is based in our New York City office. We embrace a hybrid work model that merges the vibrancy of in-office engagement with the flexibility of remote work. Currently, we require team members to be in the office at least two days per week—specifically Wednesday and Thursday. Starting February 2, 2026, this will increase to three in-office days per week—Monday, Wednesday, and Thursday.

Garner Health seeks a Senior Strategy & Operations Manager based in New York City. This position leads major projects aimed at improving how the company operates and delivers results. Role overview The Senior Strategy & Operations Manager partners with teams throughout Garner Health to identify areas for improvement and implement solutions that drive growth and efficiency. The work centers on both shaping strategy and ensuring strong execution across departments. Key responsibilities Lead strategic initiatives to enhance company operations Collaborate with cross-functional teams to identify and act on opportunities for improvement Develop and implement solutions that support organizational growth Location This role is based in New York City, New York.

About EliseAIAt EliseAI, we are dedicated to transforming the essential sectors of housing and healthcare. We understand that securing a home and accessing quality healthcare should not be a struggle, and we are committed to making these services more accessible and efficient. By seamlessly integrating AI agents into established workflows, we enhance operational efficiency, cut costs, and elevate user experiences across the board.Housing: Our platform simplifies the apartment touring process, lease signing, maintenance requests, and communication with property teams, all in one convenient location.Healthcare: We streamline appointment scheduling, intake form completion, and patient-provider communications, allowing everyone to focus on health rather than paperwork.With EliseAI, organizations can reduce manual labor, enhance accessibility, and provide a cohesive experience across vital services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to accelerate our mission.About The RoleAs EliseAI expands into new product lines for large, sophisticated customers, we are placing significant investment into the development, launch, and scaling of these products.The Senior Associate in Product Operations will play a critical role in the creation and deployment of products that propel our business forward. Acting as an integral part of the Product team, you will collaborate closely with Engineering, Solutions Engineering, Customer Success, Data, and Product Marketing to ensure successful product launches. This position offers substantial ownership over execution, quality, and speed of iteration as we grow this dynamic business line.Key ResponsibilitiesFoster cross-functional collaboration with Implementation, Customer Success, Engineering, and Product teams to drive pilot execution from planning through to delivery and assessment.Design, implement, and oversee comprehensive project plans, ensuring all key deliverables are achieved while providing transparent updates on challenges, risks, and project status.Continuously assess project progress, integrating client feedback to inform and enhance processes.

Join Us at LegoraAt Legora, we are on a transformative journey to revolutionize the legal industry. Our approach prioritizes collaboration with legal professionals, ensuring that our solutions are crafted to meet their needs effectively.Our AI-driven workspace not only accelerates legal workflows but also empowers professionals to ask insightful questions and derive valuable insights. By redefining complex legal processes, we aim to create smarter, faster, and more human-centric solutions. We are proud to serve renowned firms like Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across more than 40 countries, and we are determined to continue our rapid growth.When you join Legora, you become part of a dedicated team that strives for excellence and believes in the power of technology to enhance legal work. If you are passionate about innovative solutions and eager to make a significant impact in a fast-paced environment, we invite you to be part of this exciting journey.Your RoleAs a Senior Product Manager at Legora, you will lead the development of complex, enterprise-level product areas, focusing on integration and scalable platform features. You will play a pivotal role in shaping product strategy for solutions used by large organizations, ensuring their adoption and long-term value.You will collaborate across product, engineering, legal, and enterprise sectors in a dynamic B2B SaaS environment, significantly influencing product direction and execution.Your ResponsibilitiesDefine and enhance the product strategy and roadmap for enterprise and integration projects, aligning with our company vision and customer needs.Lead the discovery and specification of intricate integration use cases across major clients and partner networks.Translate strategic business goals and enterprise customer requirements into effective and scalable product solutions.

Join River as a Senior Product Manager II, where you will play a pivotal role in driving product strategy and execution. You will collaborate with cross-functional teams to identify market opportunities, define product visions, and translate them into actionable roadmaps. Your leadership will guide product development from conception through launch, ensuring alignment with business objectives and user needs.As a part of our dynamic team, you will leverage your expertise to prioritize initiatives, manage stakeholder expectations, and deliver exceptional user experiences. Your analytical skills will be essential in measuring product performance and iterating on features to enhance customer satisfaction.

About The Role:Parker is on a mission to empower individuals towards financial independence by providing essential financial tools for independent business owners. Our approach is centered around offering a powerful combination of a virtual corporate card with dynamic spending limits and software focused on profitability, enabling eCommerce merchants to scale effectively while maintaining control over their financial margins.Having successfully raised over $180M in equity and debt from renowned investors such as Valar Ventures, Y Combinator, and SVB, along with esteemed founders including Solomon Hykes (Docker) and Paul Buchheit (Gmail), we are a rapidly growing Series B fintech with a strong product-market fit and increasing demand.Our flagship product, the Cards, serves as the backbone of our customers' financial operations, allowing them to manage their spending, earnings, and overall business efficiently.As the Senior Product Manager for Cards, you will be responsible for shaping the roadmap and execution of innovative card and expense management solutions. Your role will involve enhancing the customer journey surrounding daily spending in collaboration with engineering, design, and risk teams as we expand our platform to support Parker's next growth phase.You will operate at the nexus of product strategy, systems design, and payment infrastructure, transforming customer insights into elegant, scalable solutions that redefine how modern businesses handle their spending.What You’ll Do:Drive the strategy, roadmap, and implementation for Parker's card and expense management offerings (both virtual and physical).Enhance the daily spending experience—from intuitive card controls to smooth reconciliation processes.Establish success metrics that promote user activation, spending volume, and client retention.Collaborate with engineering and design teams to prioritize and deliver impactful product releases efficiently.Work closely with risk, compliance, and external partners (issuers, processors, networks) to ensure operational excellence and regulatory compliance.Partner with the CTO to define product direction and the strategic evolution of the cards platform.Investigate new opportunities in AI-driven spend management, automation, and insights for our customers.What You Bring:Proven experience in product management within a fintech or related industry.Strong analytical skills with a data-driven approach to decision-making.Excellent communication and collaboration skills across cross-functional teams.A passion for building innovative products that solve real customer problems.

About EliseAIAt EliseAI, we are dedicated to transforming vital sectors, particularly housing and healthcare. We recognize that securing a place to live and accessing quality healthcare should not be a challenge. By seamlessly integrating AI agents into current workflows, we enhance efficiency, cut costs, and elevate the overall experience for all users.Housing: We streamline the processes for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property teams—consolidating everything needed for a home into a single platform.Healthcare: We simplify appointment scheduling, intake forms, and facilitate communication between patients and providers, allowing everyone to prioritize health over paperwork.At EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a cohesive experience across essential services. We recently completed a $250 million Series E funding round led by Andreessen Horowitz to further our mission.About The RoleEliseAI is in a phase of rapid expansion into new product lines catering to large, sophisticated clients, and we are making significant investments in our product development processes.As a Product Operations Manager, you will be pivotal in steering this next growth phase. Your role will place you at the core of product development, collaborating closely with Product and Engineering teams to transform ambitious concepts into dependable, enterprise-ready solutions. This position grants you substantial ownership over execution, quality of launches, and speed of iterations as we expand a high-growth business line.You will engage with both the product's surface area and the underlying data, employing technical and analytical skills to enhance quality, drive adoption, and accelerate speed.Key ResponsibilitiesConvert product requirements into explicit, actionable workflows through specifications, diagrams, and identification of edge cases.Conduct comprehensive discovery sessions with new clients to grasp their needs and requirements.Lead launch readiness initiatives and coordinate with cross-functional stakeholders throughout the release process.Monitor product performance and iterate on improvements based on user feedback and analytics.

Join Twitch, the leading live streaming platform, as a Senior Product Manager - Community. In this pivotal role, you will spearhead initiatives to enhance community engagement and drive product innovation tailored to our vibrant user base. Your strategic insights will shape the future of community building on our platform.

At Confido, we are revolutionizing the AI infrastructure for Consumer Packaged Goods (CPG) brands, streamlining everything from deduction to production planning. Our all-in-one platform integrates cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics, enabling brands to save time, make informed financial decisions, and scale efficiently.Trusted by over 200 brands managing more than $20 billion in revenue, including industry leaders like OLIPOP, Simple Mills, and Dr. Squatch, we have demonstrated exceptional growth and recently secured a $15 million Series A investment led by Footwork Ventures and Y Combinator to propel our expansion.We're developing an AI-native operating system designed specifically for brands that sell in brick-and-mortar retail. Our intuitive, powerful software, coupled with AI-driven agents, empowers brands to maximize their shelf performance. Notable brands such as Baskin Robbins and Olipop are already leveraging our innovative solutions in accounting and planning, addressing billions in retail revenue.With millions in Annual Recurring Revenue (ARR) and outstanding efficiency, we are positioned for continued success.The Role:We are seeking a seasoned Product Manager to tackle complex challenges within our organization. You will collaborate with engineers, designers, and CPG specialists, as well as go-to-market teams, to enhance our offerings and support brands that generate billions in sales.As our product scope has evolved, including the introduction of accounting automation, trade promotion management tools, sales forecasting, and analytics platforms, it has become clear that we need a dedicated product leader. This role will be our first in-house Product Manager, working closely with our teams to ensure we maintain our rapid pace while delivering exceptional value to our clients.The compensation for this role ranges from $180,000 to $220,000, plus benefits and meaningful equity (0.25% - 0.35%).

About EliseAIAt EliseAI, we are dedicated to transforming critical sectors such as housing and healthcare. Access to quality housing and healthcare should not be a challenge, yet it often is. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience across the board.Housing: We streamline the process for renters, making apartment tours, lease signings, maintenance requests, and communication with property teams effortless—all in one user-friendly platform.Healthcare: We simplify appointment scheduling, intake form completion, and provider communication, allowing patients to focus on their health rather than paperwork.By leveraging AI, EliseAI empowers organizations to minimize manual tasks, enhance accessibility, and provide seamless interactions in essential services. Recently, we secured a $250 million Series E funding led by Andreessen Horowitz to further our mission.About The RoleAs the New Verticals Manager, you will take the lead in exploring, developing, and launching innovative products and market opportunities from the ground up. This position is pivotal in driving our growth and enhancing our market presence. You will be expected to demonstrate strategic insight, possess deep knowledge of market dynamics, collaborate effectively across functions, and have a proven record of launching successful products or entering new markets. Your influence will be key in defining product direction and go-to-market strategies.Key ResponsibilitiesProduct and Market Strategy:Lead initiatives to identify, assess, and launch new product opportunities through comprehensive feasibility studies, market analysis, and competitive reviews.Develop and manage robust go-to-market strategies, focusing on market segmentation, positioning, pricing, and execution of product launches.Collaborate with cross-functional teams including Product, Engineering, Go-To-Market (GTM), and Customer Success to ensure alignment and successful product rollouts and expansions.Stay attuned to market trends, customer insights, and competitive shifts to continually refine and enhance product offerings.

About FLORAAt FLORA, we are dedicated to developing innovative tools tailored for the emerging creative class. Our intelligent canvas leverages cutting-edge AI models to empower professional artistry. With a compact team of around 20 passionate individuals, we've successfully raised $52 million from distinguished investors including Redpoint Ventures, Hanabi Capital, Menlo Ventures, Justin Kan, and Gabe Whaley, the founder of MSCHF. Our clientele boasts prestigious names across various creative sectors, such as Pentagram, Lionsgate, and Nike.About the RoleWe are seeking a dynamic Senior Product Manager, Ecosystem to spearhead initiatives that expand FLORA beyond the canvas. This includes managing our creator marketplace, developer platform, and features designed to enhance team and enterprise workflows.In this pivotal role, you will transform FLORA from a mere tool into a robust platform: a marketplace where power users can package and share their creations, APIs and integrations allowing developers to incorporate FLORA into their systems, and collaboration tools that foster teamwork. These initiatives lie at the intersection of the creator economy, developer experience, and enterprise functionality.You will oversee the comprehensive roadmap in this domain, defining marketplace mechanics, shaping incentives for creators and developers, and establishing governance systems to maintain quality at scale. Collaboration with Engineering, Design, and Go-to-Market teams will be essential as you launch features that convert individual users into teams and advocates for our platform.This senior-level position entails substantial ownership, where you'll make critical prioritization decisions, establish success metrics, and convey the collaborative vision to leadership and the broader organization.

Join Our Mission to Break Barriers in Mental Health.At Spring Health, we are dedicated to transforming mental healthcare by eliminating obstacles that hinder individuals from accessing the support they need when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care—be it therapy, coaching, medication, or more—tailored to the unique needs of each individual.We proudly collaborate with over 450 organizations, ranging from innovative startups to prestigious Fortune 500 companies, serving as a leading provider of mental health services for 10 million individuals. Our esteemed clients include well-known brands such as Microsoft, Target, and Delta Airlines, all of whom trust us to deliver exceptional outcomes for their workforce worldwide. Through our cutting-edge platform, we have achieved a net positive ROI for employers, and we stand out as the only company in our field to receive external validation of net savings for our clients.With significant investment from renowned firms like Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, we have secured a valuation of $3.3 billion following our latest Series E funding round. Our journey to make mental healthcare accessible to all is just beginning—come be a part of it!Reporting directly to the Chief Product Officer, we seek an accomplished and results-driven Director of Product Operations to spearhead core product operating procedures, performance management, and foster collaboration across teams. This is a hybrid role based in New York City, with an expectation of being in the office 2-3 days per week at our location on 60 Madison Avenue.Your Responsibilities:Lead and coordinate critical planning and decision-making processes within the Product organization, including solution assessments, roadmap prioritization, and annual strategic planning.Identify, implement, and manage product management tools, processes, and best practices to improve efficiency and effectiveness within the product team.Establish and monitor key performance metrics to ensure product alignment with organizational goals and objectives.

At Databricks, we are driven by a mission to empower data teams to tackle the world’s most complex challenges, from revolutionizing transportation to fast-tracking medical innovations. We achieve this by developing and operating a leading data and AI infrastructure platform that allows our customers to harness deep data insights to enhance their businesses. Established by engineers with a customer-centric approach, we thrive on overcoming technical hurdles—from designing next-generation UI/UX for data interaction to scaling our services and infrastructure across millions of virtual machines. Our journey has just begun.About the Team:As a Senior Technical Product Manager, you will collaborate closely with product managers, engineering teams, and technical field organizations to ensure that the features we design and deliver provide exceptional user experiences. This role requires a profound understanding of both functional and non-functional requirements, such as performance, scalability, security, and compliance, and how our customers currently meet these needs. You will assess how these workloads are executed on the Databricks Data Intelligence Platform and identify opportunities to enhance the product experience. Acting as a liaison between technical field teams and product and engineering, insights from customer Proofs of Concept (PoCs), benchmarks, and real-world implementations will inform product decisions directly. Additionally, you will ensure that product enhancements are effectively communicated back to the field.Depending on your expertise, you will concentrate on one of two critical product areas:OLTP DatabasesYou will assist in shaping our transactional database capabilities to meet the performance, reliability, and scalability needs of modern applications and AI agents.Data GovernanceYou will contribute to the effective governance of data assets, enabling controlled access, compliance, and visibility across the organization. This includes facilitating governed access for AI-driven use cases (e.g., agent-based access via MCP or similar technologies).

Join the Future of Shopping with Gorgias!At Gorgias, we are on a mission to revolutionize the shopping experience through conversational commerce. Our platform integrates a sophisticated AI agent that not only sells but also supports and re-engages customers throughout their journey. We are leading the charge in shaping the future of ecommerce.Our goal is to transform every customer interaction into a meaningful relationship—one that is personal, seamless, and intelligent. By leveraging advanced AI technology alongside our extensive product knowledge, we make shopping feel more natural, human, and connected than ever.To achieve our ambitious goals, we focus on:Quality: Authentic conversations that resonate with our brand identity.Experience: A smooth shopping journey from chat to checkout.Re-engagement: Personalized, one-on-one dialogues that cut through the marketing noise.The potential is immense as AI transforms consumer buying behaviors. Gorgias is laying the groundwork for the next decade of ecommerce, where each brand boasts its own intelligent agent, ensuring every customer feels valued and understood.Join us in making conversational commerce a reality. About the Conversational Experience TeamOur team unifies the AI Agent and the Helpdesk into a cohesive interface, crafting a truly integrated conversational journey for both customers and support agents. By managing automation and human support together, we can:Design comprehensive conversations across multiple channelsSmooth out the transitions between AI and human interactionsAlign AI functionalities closely with actual agent workflowsThis ensures brands can transition effortlessly from self-service to agent-assisted support, maintaining context and enhancing efficiency throughout the customer lifecycle. Role OverviewAs part of the Helpdesk team, you will oversee the fundamental experience utilized daily by thousands of support agents assisting millions of shoppers. We are embarking on a multi-quarter transformation, Helpdesk 2.0, aimed at modernizing our platform, bridging long-standing product gaps, and reimagining exceptional support tools in an AI-first era.