About the job
About ShipMonk
ShipMonk isn't just a third-party logistics provider; we are a strategic growth partner for merchants. Our advanced technology and a network of proprietary fulfillment centers empower high-growth e-commerce and direct-to-consumer brands to minimize stress and maximize growth. With over 2,500 employees across five countries, we aim to revolutionize fulfillment by offering everything from rapid click-to-delivery and real-time inventory management to tailored solutions—all with a merchant-first approach.
Why Choose ShipMonk?
We focus on long-term partnerships, driven by five key differentiators that make us true allies to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers cover the US, Canada, Mexico, the U. K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: Our AI-driven platform removes the need for tribal knowledge, providing a real-time, unified view of inventory and orders, granting our merchants the control and visibility they require to thrive.
● Unmatched Support: We offer personalized, “mom-and-pop” support with a global reach. Our dedicated teams are present at every fulfillment center, ready to assist at a moment’s notice.
● Transparent Pricing: We believe in honest, long-term relationships. Our all-inclusive pricing structure guarantees predictable costs with no hidden fees or surprises.
● Future-Focused: We invest over $10 million annually in R&D to ensure our technology and services remain cutting-edge, helping merchants establish lasting partnerships with us.

