About the job
Join our dynamic team at Cygnify as we collaborate with a leading telecom client to recruit a Senior Manager in Change Management, specializing in Technology & Transformation. This role will be pivotal in steering organization-wide change, particularly in technology-driven transformation initiatives.
Key Responsibilities
Oversee change management for significant technology and transformation projects.
Develop and implement stakeholder engagement strategies, readiness assessments, communication plans, and training programs.
Collaborate with technology vendors and internal teams to establish roles, outcomes, and measures of success.
Create and maintain a comprehensive change management playbook, including tools, templates, and best practices.
Mentor and empower stakeholders to apply change management principles effectively across the organization.
Champion change management as a fundamental organizational capability.
Engage with a diverse range of stakeholders including HR, business leaders, internal teams, and external technology partners.
Qualifications
Minimum of 6 years of experience managing Change Management projects, including at least 2 years in a Change Manager role.
Demonstrated success in managing multi-location or multi-country technology adoption projects.
Change management certification (e.g., Prosci) is preferred.
Exceptional stakeholder management and communication abilities.
Experience in developing scalable change processes and tools.

