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Senior Machine Learning Engineer (Speech) - AI

On-site Full-time

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Experience Level

Senior

Qualifications

Proven expertise in Machine Learning, particularly in speech recognition and natural language processing. Strong programming skills in Python or similar languages. Experience with large-scale data processing and model deployment. Ability to work collaboratively in a fast-paced, agile environment. Strong analytical and problem-solving skills.

About the job

At Level AI, established in 2019 and backed by Series C funding, we are at the forefront of transforming customer engagement across industries. Our headquarters in Mountain View, California, leads the way in revolutionizing contact centers into strategic assets with our innovative AI-native platform. By harnessing cutting-edge technologies, including Large Language Models, we extract profound insights from customer interactions, providing actionable intelligence that enhances customer experiences and fuels organizational growth. Continuously evolving with the latest AI advancements, Level AI is recognized as a pioneering and adaptable solution within the sector.

As a Senior Machine Learning Engineer, you will play a pivotal role in empowering contact center stakeholders with real-time insights, facilitating data-driven decision-making that elevates service quality and agent performance. You’ll be immersed in groundbreaking technology and will collaborate with industry veterans from Amazon, Facebook, Google, and other leading tech firms. Join Level AI, where you can enjoy a dynamic work environment while learning, growing, and redefining the possibilities of AI-driven enterprise applications!

About Level AI

Level AI is a forward-thinking startup focused on enhancing customer engagement through innovative AI solutions. Our mission is to transform contact centers into powerful strategic assets, utilizing advanced technologies to drive growth and improve customer experiences.

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