Senior Level Customer Service Representative | Prosidian Consulting

As a Senior Client Service Representative at Prosidian Consulting, you will play a crucial role in ensuring exceptional client satisfaction. You will be responsible for managing client inquiries, resolving issues, and providing tailored solutions to meet their needs. Your expertise will be pivotal in maintaining long-term relationships with our clients, and you will be a key contributor to our team’s success.

Location: 4651 South Blvd, Charlotte, NC 28217About PLS:At PLS®, we believe you deserve better! As a premier retail provider of financial services, PLS stands for People, Location, and Service. Our customers are at the forefront of our mission, and our dedicated team members consistently strive to exceed expectations. Established in 1997 by Bob and Dan Wolfberg, PLS has grown to encompass over 200 financial service centers across 12 states. We pride ourselves on offering convenient, transparent, and often more affordable financial products and services that cater to our customers' everyday needs.Position Overview:As a Customer Service Specialist (CSS), you will serve as the primary liaison between PLS and our valued customers. Your role is crucial in delivering exceptional service while also educating clients about our array of products and services. You will ensure adherence to our quality standards and compliance with all relevant policies and procedures.

This position is based at 4651 South Blvd, Charlotte, NC 28217About PLS:At PLS, we believe in putting people first. Founded in 1997, we are a prominent retail provider of financial services with over 200 locations across 12 states. Our mission is to deliver accessible and affordable financial solutions that meet the everyday needs of our customers. We pride ourselves on our exceptional team members who deliver outstanding service, making PLS a trusted partner for our customers' financial journeys.Position Overview:The Overnight Customer Service Specialist plays a crucial role as the primary contact for our customers, embodying the PLS brand. This role is essential in ensuring customer satisfaction and educating clients about our products and services. The specialist is responsible for upholding our company's quality standards and adhering to all operational policies and procedures.

Location: 4431 N Tryon St, Charlotte, NC 28213About PLS: At PLS, which stands for People – Location – Service, we are dedicated to providing exceptional financial services to our customers. Founded in 1997, PLS operates over 200 financial service centers across 12 states. Our focus is on convenience, transparency, and affordability. We pride ourselves on having a team of dedicated professionals who are committed to going above and beyond for our customers. Join us in making a difference in the lives of those we serve!Position Summary: As a Customer Service Representative (CSR), you will be the welcoming face of PLS, responsible for delivering superior customer service. You will engage with our customers, educate them on our diverse range of financial products and services, and ensure compliance with all operational standards. Your role is crucial in maintaining the quality and integrity of our services.

Join our dynamic team as a Customer Service Representative in Charlotte, NC! This position involves making outbound calls and engaging with a diverse range of interested homeowners across the United States. You will be responsible for addressing incoming inquiries and delivering prompt, accurate, and professional responses to customer questions. Your ability to communicate effectively and maintain a positive demeanor will be essential in providing exceptional service.

Join our dynamic team at PLS as a Customer Service Specialist, where you will be the face of our company, ensuring exceptional service and support to our valued customers. You will play a crucial role in educating clients about our diverse range of financial products and services, while adhering to our high standards of compliance and quality. Your efforts will help foster a welcoming environment that promotes client loyalty and satisfaction.

As a Client Relations Manager at Prosidian Consulting, you will play a pivotal role in ensuring client satisfaction and fostering strong relationships within our customer service framework. Your responsibilities will include managing client communications, addressing inquiries, and providing solutions that enhance client experiences. You will collaborate with various teams to implement strategies that drive customer engagement and satisfaction.

Join our dynamic team at Alpha Insight Inc. as a Client Service Associate, where you will play a crucial role in delivering exceptional customer experiences. In this position, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring their satisfaction with our services. Your ability to communicate effectively and build strong relationships will be key to your success in this role.Responsibilities include managing client accounts, providing product information, and collaborating with internal teams to enhance service delivery. If you are passionate about client services and eager to develop your career in a supportive environment, we encourage you to apply!

Domino's Pizza in Charlotte is looking for a Customer Service Representative to join the team. This role centers on direct guest interactions, ensuring each customer has a positive experience from start to finish. The position involves assisting with orders, answering questions, and helping to resolve any concerns that arise during a shift. Key Responsibilities Take customer orders in person or over the phone with accuracy Respond to questions about menu options and store policies Handle customer issues thoughtfully and work to resolve them promptly What We’re Looking For A friendly, enthusiastic approach to customer interactions Willingness to learn and adapt to new tasks Genuine interest in delivering quality customer service Comfort working in a busy environment

Role overview Domino's Pizza in Charlotte is looking for a Customer Service Representative to join the team. This role centers on creating a positive experience for every customer, from the first conversation to the completed order. Each interaction helps shape how customers feel about Domino's, whether over the phone or in person. What you will do Respond to customer questions by phone or face-to-face Take orders accurately and confirm all details Handle concerns or issues with professionalism Maintain a friendly, helpful attitude as a representative of Domino's Why work at Domino's Join a supportive team environment Develop customer service skills in a busy workplace Work for a recognized global pizza brand Contribute to a company that values teamwork and community involvement

Join Alphabe Insight Inc. as a Customer Service Assistant and be the first point of contact for our valued clients. In this dynamic role, you will assist customers with inquiries, resolve issues, and ensure a high level of customer satisfaction. Your excellent communication skills and positive attitude will help you create a welcoming environment for clients.

Domino's Pizza in Charlotte is looking for a Customer Service Representative to join the team. This role centers on supporting customers with their orders, answering questions, and helping ensure deliveries go smoothly. Clear communication and a helpful approach are essential. Main responsibilities Take and process customer orders accurately and efficiently Respond to customer questions, issues, and complaints with professionalism Maintain a friendly, positive attitude during every customer interaction Work with team members to help ensure orders are delivered on time What helps people succeed This position suits those who enjoy assisting others, communicate clearly, and remain calm under pressure. A positive outlook and willingness to work as part of a team are important for success here.

Role overview The Field Services Representative at MasterBrand Cabinets, LLC acts as the primary contact for customers in Charlotte. This position focuses on supporting clients throughout their experience with the company's products, addressing questions and concerns as they arise. Key responsibilities Respond to customer inquiries and requests while working in the field Troubleshoot and resolve product or service issues Maintain a professional presence in all interactions with clients Work to ensure customer satisfaction with MasterBrand Cabinets, LLC products and services Location details This position is based in Charlotte and requires regular visits to client sites within the local area.

Join our dynamic team as a Senior Customer Service Manager at Prosidian Consulting, located in the vibrant city of Charlotte, North Carolina. In this pivotal role, you will lead and inspire a team of customer service professionals, ensuring exceptional service delivery and customer satisfaction.In your capacity as a Senior Customer Service Manager, you will be responsible for developing strategic initiatives aimed at enhancing customer experiences, streamlining processes, and implementing best practices in customer service. Your leadership will drive team performance and foster a culture of continuous improvement.

The A. O. Garcia Agency seeks a Client Benefits Representative to join its team in Charlotte, North Carolina. This position is fully remote, allowing you to work from home while supporting clients. Role overview This role centers on helping clients understand and manage their benefits. The focus is on clear communication, timely responses, and professional support throughout every interaction. What you will do Answer client questions related to their benefits Provide prompt and courteous customer service Ensure client needs are addressed efficiently and professionally Location This is a remote position based in Charlotte, North Carolina. All work is performed from home.

Account Representative – Location: Charlotte, NCSalary: $70,000 – $80,000About Our Company:Since 1985, Mid America Specialty Services (MASS) has established itself as a premier leader in architectural surface restoration. Our expertise encompasses the refinishing of metal, wood, stone, and glass, catering to a wide array of clients, including commercial real estate, healthcare facilities, and government structures. We are committed to delivering exceptional service and craftsmanship while promoting a sustainable future for all employees.Job Overview:We are on the lookout for a motivated and results-oriented Account Representative to spearhead new sales initiatives and nurture existing client relationships within the Charlotte region. This role is perfectly suited for individuals with a robust background in both inbound and outbound sales. In this position, you will market our diverse range of services for both short- and long-term projects to key stakeholders in commercial real estate, working closely with our operations team and embodying our core values.Key Responsibilities:Conduct cold calls, follow up with leads, and engage in effective face-to-face selling.Territory Outreach: Actively pursue opportunities to enhance company visibility.Build and maintain enduring relationships with clients and local teams.Collaborate with the local operations team and clients to schedule projects and streamline workflow.Exhibit excellent written and verbal communication skills, ensuring prompt responses.Utilize proven sales techniques while consistently looking for ways to enhance strategies.Estimate, negotiate, and bid on projects, including federal contracts.Be accountable for driving territory success and achieving regional KPIs.Requirements:A minimum of 2 years of experience in selling services within a technical industry.At least 1 year of experience in B2B or outside sales is preferred.A self-starter with strong leadership, problem-solving, and decision-making capabilities.Proficient in technology, including Microsoft Office Suite and ERP systems.Ability to align teams with company culture and drive sales growth.A reliable personal vehicle with current insurance and a valid driver’s license that meets insurability standards.Willingness to travel locally and nationally as necessary.

Role overview Domino's Pizza, Inc. is looking for a Customer Service Representative in Charlotte. This role is the first point of contact for customers, whether they reach out by phone, online, or in person. The main focus is to handle inquiries, take orders, and make sure every interaction is friendly and efficient. The goal is to help each customer leave satisfied with their experience. What you will do Respond to customer questions and resolve issues quickly Take accurate orders through phone, online platforms, or in-store visits Maintain a welcoming attitude and communicate positively Work with team members to keep daily operations on track Requirements Strong communication skills and a focus on customer satisfaction Comfortable working with food and collaborating with a team Dependable and able to manage multiple tasks during busy periods

Domino's Pizza, Inc. is looking for a Customer Service Representative in Charlotte. This role is the main point of contact for customers, shaping their experience from the very first interaction. Every call or visit is a chance to make a positive impression and support the company’s reputation for friendly service. Key responsibilities Take orders from customers with accuracy and attention to detail Answer questions about the menu, orders, and store policies Provide attentive, friendly service to encourage customers to return What we look for A helpful attitude and a strong focus on customer satisfaction are important in this position. Each interaction helps continue Domino’s tradition of great service in the Charlotte area.

Join our dynamic team at Prosidian Consulting as an Entry Level Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience. You will handle inquiries, resolve issues, and contribute to the overall success of our customer service team.