Senior Learning & Development Program Manager

Job Purpose: The Senior Manager of Technical Program Management at EQ Bank plays a pivotal role in overseeing the comprehensive planning and management of intricate technical solutions throughout our Digital Banking ecosystem. Reporting directly to the Director of Technical Program Management, this leader will be responsible for ensuring the delivery of quantifiable value and outstanding customer experiences. This position emphasizes execution in alignment with company policies and strict adherence to Enterprise Change Management Processes. The Senior Manager will prioritize customer needs and the effects on customer journeys, driving delivery excellence by identifying technical risks, creating mitigation strategies, managing dependencies, and fostering collaboration across engineering teams, product management, and both internal and external partners. The ideal candidate will cultivate robust cross-functional relationships and exert influence without direct authority to achieve desired outcomes that align with business objectives, while simultaneously enhancing the reliability and usability of customer-facing products and services.

Join Us in Strengthening Global Connections!At Kong, we value diverse applicants who may not fit every criterion but are eager to contribute. If you're passionate about cybersecurity and your skills align with our needs, we encourage you to apply!Position Overview:We are in search of a proactive and skilled Senior Technical Program Manager (TPM) to bolster our Cybersecurity team within the Office of the Chief Information Security Officer (OCISO) at Kong. This role will encompass a wide array of cybersecurity initiatives, including risk management, compliance automation, security operations, and technical delivery.The successful candidate will possess extensive experience in an Information Security or Cybersecurity role, showcasing a robust comprehension of security frameworks, risk management, and technical program execution. Relevant certifications such as CISSP or CISM are highly regarded.Key Responsibilities:Lead and oversee Kong's Cybersecurity Programs within the OCISO.Establish, develop, and monitor key performance indicators (KPIs).Collaborate with engineering, product, and business teams to define, prioritize, and deliver effective technical solutions.Communicate complex technical challenges and resolutions to leadership and stakeholders effectively.Remain informed on regulatory and industry standards (such as ISO 27001, PCI-DSS, FedRAMP, NIST 800-53) to guide risk and control strategies.Develop strategies for issue and risk mitigation, contingency planning, and compliance adherence.Exhibit ownership and independence in managing programs and delivering high-quality results.Qualifications:Proven experience in an Information Security or Cybersecurity team.Strong program and project management skills with comprehensive knowledge of security and audit frameworks (e.g., SOC 2, PCI, ISO, FedRAMP).Ability to effectively connect Product, Engineering, and Architecture teams to facilitate solutions.Exceptional communication, stakeholder engagement, and organizational capabilities.

Lyft is looking for a Senior Technical Operations Program Manager to join the team in Toronto, Canada. This role sits within Corporate Engineering, IT, Privacy, and Security, working closely with business leaders and technology teams to deliver high-impact programs that support Lyft's mission and workforce. Role Overview The Senior Technical Operations Program Manager leads strategic initiatives that help teams across Lyft operate more efficiently and effectively. This position acts as a connector between departments, ensuring alignment on goals and measurable outcomes. The focus is on enabling teams with technology and processes that support Lyft’s broader objectives. What You Will Do Drive high-value technical and operational programs from planning through execution Collaborate with business partners and technical teams to deliver results Align stakeholders around a shared vision and clear priorities Foster strong relationships across departments to support program success Who You Are Experienced in technical operations or program management at a senior level Skilled at building partnerships and communicating with both business and technical teams Comfortable leading cross-functional initiatives and measuring impact Committed to supporting a diverse and inclusive workplace Lyft values every team member and is dedicated to creating an environment where all employees can thrive. Candidates from all backgrounds are encouraged to apply.

Join Stripe as a Technical Program Manager specializing in Enterprise Readiness Programs. In this pivotal role, you will lead initiatives aimed at ensuring that our enterprise solutions are robust, scalable, and ready for deployment. You will collaborate with cross-functional teams to drive program execution, identify risks, and implement solutions that enhance our enterprise offerings.Your expertise in technical program management will be instrumental in facilitating communication between engineering, product, and operations teams. You will champion best practices in project management and contribute to a culture of continuous improvement.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is pivotal for unlocking the potential of artificial intelligence. We secure AI by constructing a trusted, neutral infrastructure that allows organizations to confidently navigate this transformative era. This endeavor demands a tenacious approach to tackling complex challenges with significant real-world implications. We are in search of innovators and leaders who act with speed and urgency while executing with precision.This is a chance to engage in work that defines your career. If you share our commitment to this mission, we would love to connect.The Okta Security team's mission is to fortify Okta's standing as the premier Identity-as-a-Service solution by identifying and mitigating risks that impact our employees, products, and most importantly, our clients. As the adoption of cloud applications accelerates, businesses are increasingly challenged to assess risks accurately and respond at the pace of their operations.As a Staff Technical Program Manager within the Cyber Defense team, you will be instrumental in advancing large-scale security initiatives. Collaborating with our global Cyber Defense Operations and Engineering teams, you will design, develop, and refine the tools and processes that safeguard Okta and our customers. This position requires outstanding leadership abilities, exemplified by your capacity to influence and align stakeholders across all levels—from individual engineers to executive leadership. You will facilitate effective team collaboration, resolve conflicts, prioritize tasks, and cultivate a culture of shared dedication to mutual objectives.The ideal candidate will possess extensive experience in cybersecurity and a proven history of managing technical programs within a dynamic, cloud-native setting. This role necessitates strong leadership, a sense of ownership, autonomy, and exceptional communication skills, with the capability to translate intricate technical issues into straightforward, actionable strategies.

At BlueCat, we are revolutionizing the Intelligent Network Operations landscape. As a forerunner in this rapidly evolving field, we provide organizations with innovative network operation models that combine essential core services with advanced, predictive insights into network health and performance. Our Intelligent NetOps solution stands out as a first-to-market integration of understanding and change management. We empower teams to enhance agility and minimize risks associated with rapid changes through a comprehensive management lifecycle that spans from provisioning to proactive troubleshooting and remediation.We take great pride in our award-winning culture, which is a cornerstone of our identity. Recognized with the prestigious 'Great Place to Work' certification, joining our team means becoming part of a leading technology company acknowledged as one of Canada’s top workplaces across various categories, including Technology, Youth Engagement, Women, and Mental Health and Inclusion.Location: Remote or TorontoDepartment: Learning & DevelopmentReports To: Vice President, Learning & DevelopmentWe are looking for a dynamic and strategic Technical Enablement Program Manager to spearhead our enablement initiatives for portfolio offerings, sales conversion strategies, and technical sales readiness. This pivotal role will collaborate closely with our Sales Leadership, Product Marketing, Product Management, Engineering, and other stakeholders to ensure our Technical Go-to-Market Team is thoroughly equipped to effectively position, differentiate, and sell our solutions throughout the customer lifecycle.

Join our dynamic team at sia as a Senior Program Manager for the Corporate Treasury Liquidity Program. In this pivotal role, you will lead initiatives that enhance our liquidity management strategies, driving operational excellence while collaborating with cross-functional teams. You will be instrumental in developing and implementing innovative solutions that align with our corporate objectives.Your expertise will guide the team in navigating complex financial landscapes, ensuring compliance with regulatory requirements, and optimizing our liquidity framework. If you are passionate about shaping the future of treasury operations and possess a strategic mindset, we invite you to apply!

Vantage Analytics is hiring a Senior Program Manager to coordinate project delivery across product and engineering teams. This is a remote position based in Toronto. The role centers on managing dependencies, reducing risks before they affect progress, and keeping stakeholders in sync with realistic, data-driven timelines. What you will do Validate team capacity and align project dependencies to maintain a steady delivery pace. Manage a master release calendar, tracking major milestones across product areas. Lead weekly meetings with engineering leads to identify and resolve blockers or dependencies. Spot projects at risk early and work with product managers to address issues before they escalate. Standardize and document handoffs between client services, product, and engineering teams. Monitor team performance metrics to give leadership accurate delivery forecasts and insights into market opportunities. Step in to facilitate decisions and resolve delays when operational roadblocks occur. Requirements 5+ years of experience in program management or technical project management, ideally in AdTech, MarTech, or a fast-growing SaaS company. Proven track record managing complex projects with multiple interdependencies. Hands-on experience with Jira (Advanced Roadmaps), Confluence, and project visualization tools. Preferred experience Background in Retail Media environments is a strong plus. Vantage Analytics supports enterprise retailers in activating advertising strategies across onsite, offsite, and in-store channels. With teams in North America and Asia-Pacific, Vantage helps retailers build and scale media networks using advanced technology.

About the Role enable is looking for a Senior Technical Project Manager in Toronto, ON. This role drives the planning, execution, and delivery of complex technical projects from start to finish. The Senior Technical Project Manager keeps projects aligned with business goals, meeting deadlines and budget targets. What You Will Do Lead cross-functional teams through all phases of technical projects Coordinate efforts and maintain clear communication between stakeholders Track progress, identify risks, and implement mitigation plans Promote collaboration to keep projects moving efficiently What We Look For Extensive experience managing technical projects Strong leadership skills in guiding teams and facilitating stakeholder communication Ability to identify project risks and develop effective solutions Comfort working in a changing environment with shifting priorities

As a Senior Manager of Technical Account Management at Hootsuite, you will lead a dynamic team dedicated to enhancing client experiences through expert technical support and strategic guidance. You will play a pivotal role in ensuring customer satisfaction and achieving business objectives by aligning technical solutions with client needs. Your leadership will foster a culture of innovation and excellence, driving the success of our technical account management initiatives.

ServiceNow is seeking a dynamic and experienced Senior Manager of Technical Support Management to lead our support initiatives in Toronto. The ideal candidate will have a proven track record in managing technical support teams and enhancing customer satisfaction. You will be responsible for developing strategies that improve service delivery and operational efficiency, ensuring our clients receive unparalleled support. Your leadership will drive our mission to provide seamless and effective solutions to our customers.

Become a pivotal member of our dynamic and expanding team, collaborating closely with forward-thinking talent acquisition professionals and industry leaders worldwide. Your contributions will enable organizations to leverage hiring as a strategic asset. In this role, you will act as a trusted advisor, employing a consultative approach to empower our clients to achieve long-term success as top-tier hiring organizations by utilizing the powerful Lever product suite.We are in search of an exceptionally organized and meticulous Certification Program Manager to bolster our Customer Education team. In this capacity, you will spearhead the development and management of our certification program, ensuring its adherence to industry standards and best practices. Your proficiency in program management, instructional design, and customer education will be instrumental in the success of our certification initiatives.

Join MaintainX as a Senior Technical Product Manager specializing in Search, where you will drive innovation and enhance user experience through our search functionalities. You will lead cross-functional teams, engage with stakeholders, and spearhead product strategies to optimize our search capabilities.

Join ServiceNow as a Technical Support Management Manager, where you will lead a team dedicated to delivering exceptional customer support services. This role requires a strategic thinker who can enhance operational effectiveness while ensuring customer satisfaction. You will oversee the training and development of support staff, manage performance metrics, and implement best practices to improve service delivery. Your leadership will be crucial in fostering a culture of collaboration and excellence within the team.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking the full potential of AI technology. Our mission is to secure this transformative approach by developing a trusted and neutral infrastructure that organizations can rely on to navigate this new era safely. This endeavor requires a passionate and innovative mindset to tackle complex challenges with significant real-world implications. We are in search of proactive builders and leaders who value speed, urgency, and excellence in execution.If you share our vision, we invite you to discuss this exciting opportunity with us.The Customer First TeamOur team consists of experts in Identity and Access Management (IAM), dedicated to maximizing the potential of the Okta IAM platform for our customers, businesses, and organizations. We focus on delivering rapid time-to-value in adoption and usage while promoting scalability and agility. Join us as we work towards a future where identity truly belongs to you.Role SummaryReporting to the Manager of Partner & Education Services, you will serve as a crucial technical subject matter expert, responsible for crafting and developing impactful learning experiences, including Instructor-Led Training (ILT) and professional services toolkits. This role emphasizes designing comprehensive learning journeys that facilitate the successful deployment, operation, and adoption of solutions in real-world applications.In collaboration with the Delivery, Enablement, Partner, and Product teams, you will ensure that our customers and partners have the hands-on resources and technical guidance necessary to excel in a dynamic ecosystem. The ideal candidate is enthusiastic about technology and education, possessing the ability to translate intricate product features into straightforward, actionable training and documentation for both developer and administrator audiences. By creating exceptional learning experiences, you will play a pivotal role in accelerating customer time-to-value, enhancing partner-driven revenue, and improving overall customer satisfaction.Key ResponsibilitiesTechnical Lab Development: Design, maintain, and support interactive lab environments that reinforce learning through practical application, focusing on understanding the 'why' behind the 'how.'New Product Readiness: Serve as a technical subject matter expert for new product launches, transforming complex features into easily digestible content for our customers and partners.Subject Matter Expert: Stay informed on emerging trends, industry best practices, and identity-driven digital transformation. Maintain a comprehensive technical understanding of Okta and Auth0.

Empowering Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's potential. As leaders in identity management, we are committed to creating a secure environment that allows organizations to embrace the future confidently. We are searching for innovative thinkers who thrive on solving complex challenges and are driven by a sense of urgency and excellence. Join us in a role that defines your career and aligns with our mission. If you're ready to make an impact, let's connect.Okta: The World’s Identity Company™As the foremost leader in identity management, Okta is dedicated to building a more secure world. Our neutral, robust, and extensible platform places identity at the core of your technology stack, securing all identities, including customers, employees, partners, and AI agents.Trusted by Leading Brands. Okta is the trusted partner for two-thirds of the Fortune 100 and over 40% of the Forbes Global 2000 as they navigate their identity-powered journeys.The Strategic Workforce Identity OpportunityFocus on Okta Platform: This role is key to our Strategic segment team, overseeing large enterprise organizations across critical industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.The Technical Account Management (TAM) team consists of a global network of Okta product experts committed to ensuring our customers' success. We strive to understand each client's unique ecosystem, allowing us to not only tackle current challenges but also anticipate and innovate for the future.As a Senior Technical Account Manager, your primary focus will be on Workforce Identity, acting as a trusted technical advisor and advocate for our largest customers. You will be responsible for strategic account alignment and broad deployment strategies to foster sustainable success through enhanced technical maturity.Key Workforce Identity Solutions You Will Support:The Okta Platform safeguards employees, contractors, and partners across the entire identity lifecycle, addressing governance, access, and privileged controls.

Role Overview Lyft is hiring a Program Manager for the Technology Operations team in Toronto. This position focuses on improving operational efficiency and strengthening technology infrastructure across the organization. What You Will Do Lead initiatives that support and optimize technology operations. Work with teams from different functions to coordinate and deliver projects on schedule. Help align project outcomes with Lyft’s broader strategic objectives. Location This role is based in Toronto, Canada.

Position OverviewThe Program Manager plays a pivotal role in overseeing the comprehensive management of ongoing programs, encompassing planning, organization, development, staffing, leadership, and control of program activities.Key ResponsibilitiesLead and cultivate the program team by building, managing, and inspiring members as needed. Provide coaching and mentorship to enhance team maturity and authority.Oversee the program budget, ensuring expenses are tracked against forecasts and that anticipated benefits are realized throughout the program lifecycle.Plan the entire program from start to finish, actively monitoring and reporting on progress.Identify challenges and proactively initiate corrective actions as needed.Communicate effectively and regularly with all stakeholders, both within the team and the larger organization.Take ownership of the benefits realization plan, ensuring it aligns with organizational goals.Coordinate the management of multiple related projects aimed at achieving strategic business objectives. Approve project plans from teams, negotiating work packages as necessary, ensuring timely, quality, and budget-compliant delivery.Manage and resolve interdependencies among program projects.Implement a robust risk management process from the outset, effectively managing program risks.Ensure high-quality standards by integrating quality processes at the program's inception.Report on the overall program status to the steering group at regular intervals and on an ad-hoc basis.Accountable for the deliverables from third-party collaborators as required.Collaborate closely with Quality Assurance as needed.Develop and maintain a comprehensive program plan that illustrates the integration of key deliverables.Establish governance and operational practices for the program team.During Pilot Implementation 1, act in the capacity of an Implementation Specialist by assessing, installing, and supporting the selected pilot dealer.

About From Day One:At the forefront of navigating the evolving business landscape, From Day One is a dynamic media outlet and conference series dedicated to fostering people-centric approaches in business. Since our establishment in 2018, we have successfully engaged over 150,000 attendees, hosted more than a thousand speakers, and produced impactful conferences across 20 major cities in the U.S. and beyond. Our unique cross-disciplinary approach brings together leaders from CSR, HR, marketing, and communications, alongside civic leaders, authors, and journalists, to collaborate on business strategies that uplift workers, customers, and communities. Our editorial team, led by veteran journalist Stephen Koepp, also provides insightful reporting and opinion pieces that resonate with our audience.We are on the lookout for proactive, self-motivated individuals who exemplify leadership qualities. We refer to these team members as 'drivers'. If you thrive in a collaborative environment and embody the following characteristics, we encourage you to apply:You inspire and energize your peers, rather than waiting for motivation.You are resourceful, taking ownership and finding solutions instead of making excuses.You strive for excellence and continuously seek to improve processes.You are passionate about your work and approach your mission with urgency.You tackle challenges with enthusiasm and a positive mindset.Our mission is centered around enhancing the relationship between business and society, and our efforts are aimed at building a brighter future. By maintaining this optimistic perspective, we not only uplift ourselves but also inspire those around us.About This Role:We are currently seeking a Senior Technical Project Manager to drive the development of next-generation digital products for our conference and media operations. You will collaborate closely with the founder and an agile team of developers to define, plan, and launch innovative tools, including AI-driven registration analytics and user-friendly digital experiences.Your responsibilities will include: defining product requirements, managing sprints, drafting specifications, and ensuring that our solutions effectively address the intended challenges. Additionally, you will serve as a vital resource for our globally distributed team, providing support for technical integrations, software evaluations, and implementation processes.The ideal candidate will possess exceptional organizational skills, a keen technical curiosity, and the ability to transform ambiguity into actionable strategies.