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Senior IT Manager

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Key Responsibilities:Manage the Entra ID (Azure AD) tenant, including lifecycle management, Conditional Access policies, MFA enforcement, and B2B/B2C external identity management. Enhance and maintain RBAC models across M365 workloads. Oversee hybrid identity infrastructure, ensuring seamless integration and authentication. Administer Exchange Online, including mail flow rules and migration tasks. Implement mail security controls such as DKIM, DMARC, SPF, and Defender for Office 365.Respond to mail security incidents and anomalies effectively. Manage the Intune environment and device enrollment processes. Support Active Directory migration initiatives toward a cloud-only environment. Lead a lean IT team, creating operational procedures to increase efficiency. Set and monitor SLAs for continuous service improvement. Collaborate with network teams on firewall and endpoint configurations.

About the job

constructorknowledg seeks a Senior IT Manager in Bulgaria to combine team leadership with direct technical work. The focus centers on Microsoft 365 and Entra ID, supporting both cloud productivity and identity management. This role involves guiding a small IT group while remaining actively engaged in technical projects and operations.

What you will do

  • Lead and mentor a team of 2-3 IT professionals, with the possibility to expand the group to 5 as company needs grow.
  • Shape strategy and set direction for Microsoft 365 and Entra ID initiatives.
  • Handle complex technical escalations that require expertise and sound judgment.
  • Collaborate with security, engineering, and business teams to support broader company objectives.
  • Balance leadership responsibilities with hands-on involvement in daily technical operations.

Key qualifications

  • Extensive hands-on experience with Microsoft 365 and Entra ID.
  • Proven track record leading and developing small technical teams.
  • Strong problem-solving skills, particularly in managing escalations.
  • Comfort working independently and partnering with other departments.

Location

This position is based in Bulgaria.

About constructorknowledg

constructorknowledg is at the forefront of innovative IT solutions, dedicated to enhancing cloud productivity and identity management for organizations in Bulgaria and beyond. We value creativity, collaboration, and a commitment to excellence.

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