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Senior Interaction/Product Designer

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

To be successful in this role, you should possess:3-5 years of professional experience, preferably within a consulting or agency environment. A four-year degree in Design, HCI, Psychology, or a related field. Strong written, verbal, conceptual, and visual communication skills. Proficiency in Figma as a design tool is required. Experience in designing developer-ready visual assets and UI components is advantageous. Familiarity with user research tools such as Optimal Workshop, UserTesting, or SurveyMonkey is a plus. Working knowledge of Agile product development lifecycles and practices is beneficial. Familiarity with WCAG and accessibility standards is a plus. Note: Please include a link to your online portfolio with your application to be considered.

About the job

Join CapTech’s innovative Customer Experience (CX) team as a Senior Interaction Designer/Product Designer, where you will leverage your expertise in creating sophisticated digital brand experiences that are user-friendly, impactful, and accessible.

In this role, you will bring a curious mindset to every challenge and actively stay updated with the latest design methodologies and tools. Collaborating closely with cross-functional teams, you will deliver elegant solutions to complex business challenges.

This position is ideal for you if:

  • You possess a solid grasp of product strategy, heuristic analysis, information architecture, user research, user interface design, wireframing, prototyping, and usability testing.
  • You are a strategic thinker capable of translating business objectives and user needs into effective design solutions.
  • You are adept at working within established design systems while also contributing to their evolution.
  • You thrive in collaborative environments, working alongside researchers, developers, analysts, and fellow designers to create cohesive and impactful experiences.
  • You have a demonstrated ability to meet tight deadlines with minimal supervision in a fast-paced and innovative setting.

Your responsibilities will include:

  • Creating personas, customer journeys, wireframes, prototypes, as well as responsive web and mobile interface designs that adhere to best practices in usability and interaction design.
  • Designing new and engaging digital experiences for web and mobile products, enhancing existing designs based on established design systems.
  • Producing clear and concise presentations for clients and internal teams that effectively convey the rationale behind your designs and recommendations.
  • Presenting design concepts and their rationale compellingly to clients and internal stakeholders.
  • Consulting with clients and team members on the advantages of accessible design.
  • Providing insightful and constructive feedback on designs, including interactions, information architecture, content, and alignment with business goals and user needs.
  • Conducting and synthesizing user research to guide design decisions.
  • Collaborating with developers to ensure design fidelity and accessibility standards are met.
  • Researching and understanding design and technology trends, assessing their relevance to our solutions.
  • Exploring and utilizing AI-powered design tools and workflows, remaining current with emerging technologies, and experimenting with new methods to foster creativity, efficiency, and impact.

About CapTech Consulting

CapTech is an award-winning consulting firm dedicated to partnering with clients to achieve what's possible through technology. Our passion for exceptional work and measurable results drives us. Since our inception, our founders envisioned a consultancy built on strong, lasting relationships. Today, we collaborate with a diverse range of clients, including Fortune 100 companies, mid-sized enterprises, and government agencies across the nation.

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