About the job
About Us
Hello! We are Ravelin, a pioneering company in the realm of fraud detection, leveraging sophisticated machine learning and network analysis technologies to tackle significant challenges. Our mission is to enhance the safety of online transactions, empowering our clients to confidently serve their customers.
We believe in enjoying our work while making a difference! Our team is known for its friendly atmosphere and strong cultural values rooted in empathy, ambition, unity, and integrity. We prioritize work/life balance and embrace a flat organizational structure across the company. Join us to rapidly expand your knowledge of cutting-edge technology while collaborating with some of the brightest and most amiable professionals in the industry - check out our Glassdoor reviews.
If this resonates with you, we would be thrilled to hear from you! For more insight, visit our blog to see how you can contribute to preventing fraud and safeguarding the world’s leading online businesses.
The Role
We are on the lookout for a skilled Integration Engineer to guide our clients through the integration process. This role also includes line management responsibilities for other Integration Engineers, focusing on driving process enhancements within the team.
As part of our Integrations team, you will collaborate closely with a Project Manager on client integrations, ensuring clients achieve optimal performance from Ravelin. Your innovative mindset will be crucial in enhancing the repeatability and scalability of our integration processes.
In this position, you will act as a liaison between our internal data engineering, machine learning, and fraud analysis teams, ensuring seamless communication with our clients.
Key Responsibilities
- Lead the establishment and refinement of best practices for Integration Engineers.
- Assist the Director of Integrations with initiatives focused on data quality and integration assessments.
- Line manage a team of Integration Engineers, providing guidance and coaching.
- Work directly with clients to navigate them through the integration process, comprehending their payment workflows and showcasing relevant product features.
- Conduct regular data quality evaluations and data wrangling throughout the integration process.
- Maintain proactive communication with clients to manage their expectations effectively.
- Collaborate with Data Scientists, Data Engineering, and Product teams to identify the best strategies to meet client goals.
- Evaluate existing integrations, follow up on client-flagged changes, address queries, and recommend improvements.

