Senior Infrastructure Engineer at Redo | Draper

Position OverviewAt Redo, we possess a wealth of e-commerce data points from over 3,000 merchants, and we're excited to explore the vast potential it holds. As our pioneering Machine Learning Engineer, you will play a pivotal role in unlocking this value.This is an individual contributor (IC) role where you will engage in coding daily, deploying models to production, and making foundational infrastructure decisions. We seek a motivated candidate who thrives in dynamic environments and is passionate about building innovative solutions.About RedoRedo is a cutting-edge post-purchase commerce platform that seamlessly integrates returns, order management, marketing, checkout optimization, and customer support into a unified system for e-commerce brands. Our mission is to empower over 3,000 merchants by transforming their post-purchase operations into a significant revenue stream.As a Series A company with nearly 200 employees, we are profitable and experiencing rapid growth, headquartered in Draper, Utah.Your ResponsibilitiesWe have early-stage ML models that demonstrate great potential, but we need your expertise to fully realize their capabilities. You will take ownership of model development, from research to deployment, make decisions regarding infrastructure and tooling, and define the technical direction for data science at Redo.Some exciting challenges you’ll tackle include:Product Recommendations - Generate upsell suggestions based on millions of transactions, utilizing purchase and return histories, cart data, and browsing behaviors to present optimal offers at crucial moments.Checkout Intent Prediction - Anticipate mid-session purchase probabilities to initiate tailored promotions before potential drop-offs occur.Inventory Forecasting - Estimate restock schedules and quantities across a vast array of SKUs, factoring in trends and seasonal variations.Additionally, you will identify and develop new high-value ML applications across our platform.You will enhance our ML infrastructure (we currently operate on a basic Metaflow/Sagemaker framework that you can improve or overhaul), collaborate closely with product and data teams to uncover new opportunities, and lead the function as it expands.Ideal Candidate ProfileWe are looking for someone who has successfully deployed models to production, diagnosed performance issues, and managed the complete model lifecycle. We prioritize what you have accomplished over formal qualifications.Proficient in Python and contemporary ML frameworks (e.g., PyTorch, scikit-learn).Experience in constructing ML infrastructure (including training pipelines, deployment, and monitoring processes).Strong data engineering skills: developing pipelines, complex SQL queries, and resolving data quality challenges.Action-oriented mindset; you prefer to ship and iterate rather than engage in endless planning.Business-oriented perspective; you focus on revenue implications, not just model performance metrics.Ability to operate independently as the sole ML professional for the foreseeable future.This position may not be suitable for those seeking a well-established ML team where they can learn from seasoned engineers.

Join our innovative team at Bill.com as a Senior Machine Learning Engineer. In this pivotal role, you will leverage your deep expertise in machine learning and data science to develop advanced algorithms and models that drive our product's capabilities. Collaborate with cross-functional teams to transform complex data inputs into actionable insights and solutions, enhancing our customer experience and operational efficiency.

Company: Redo is revolutionizing the post-purchase journey in e-commerce, encompassing marketing, order fulfillment, customer support, returns, and more. Our approach leverages AI-driven technology combined with merchant-friendly pricing structures that foster alignment rather than extraction of value. Located in Draper, Utah, we are experiencing rapid growth and are eager to onboard passionate individuals to help us scale. Become part of our mission to create outstanding customer experiences at every interaction.Title: Product Founding EngineerPosition Overview: As a Product Founding Engineer, you will serve as the technical co-founder within a funded business unit. You will share ownership of the product alongside a general manager and a designer, taking charge of transforming the product vision into reality—overseeing its architecture, implementation, requirements, and delivery. This is a unique opportunity that combines the roles of a product visionary, a leader, and a hands-on builder. Your decisions will influence key aspects across personnel, product development, and technology. Just like any founder, as the business flourishes, so will your salary and equity, reflecting the success of your product.Responsibilities:Lead the technical vision and architecture of the business unit, ensuring a balance between speed, quality, and flexibility.Collaborate closely with the GM and designer to define the product roadmap, contribute to strategic planning, and establish MVPs and iterations.Engage in daily production coding across frontend, backend, and systems—whatever is necessary.Assist in recruiting and mentoring top-tier engineers, while working collaboratively with other technical leaders across functions.Foster an open culture by sharing insights, reusable tools, and contributing to the engineering culture as the company grows.Make informed trade-offs to facilitate rapid prototyping while ensuring long-term scalability.Address complex challenges with innovative product and technical solutions.Share tools, methodologies, and insights with the wider Redo team as we scale.Qualifications:Minimum of 5 years of hands-on software engineering experience, preferably with a background in full-stack web and system design.Proven experience overseeing a product or significant feature from conception to execution—ideally transitioning from 0 to 1.Strong product sensibility, with a focus on understanding user needs and designing for results rather than merely fulfilling requirements.Action-oriented mindset with comfort in ambiguity; thrives in environments that lack predefined guidelines.Ability to leverage modern AI tools to expedite product delivery.Demonstrated leadership capabilities: mentoring, collaboration, and communication are key.

About SeekWell SeekWell is the parent company behind 1-800 Contacts, Luna, and The Framery. For nearly thirty years, the organization has focused on making vision care more accessible and straightforward. Building on the legacy of 1-800 Contacts, SeekWell continues to nurture an award-winning workplace culture while developing products that both engage consumers and challenge industry norms. With support from KKR, a major global private equity firm, SeekWell remains committed to customer satisfaction and ongoing innovation in the vision care space. Role Overview: Principal Engineer for Applied AI Artificial Intelligence is changing the landscape of software development, and SeekWell is actively shaping this transformation. The Principal Engineer for Applied AI will play a central role in guiding how engineering teams use AI to speed up workflows, deliver reliable products, and uphold quality as the company grows. What You Will Do Design and lead the enablement strategy for AI adoption within engineering teams Develop standards and frameworks that turn experimental AI concepts into practical tools across the Software Development Life Cycle (SDLC) Mentor senior engineers on best practices in applied AI Focus on measurable outcomes and real-world impact, not just trends Location This position is based in Draper, UT with a hybrid work arrangement.

Drive Innovation with PurposeAt BILL, we empower businesses that are the backbone of our economy. By transforming outdated financial processes with cutting-edge tools, we enable companies—from emerging startups to well-established brands—to make informed decisions and take charge of their operations. Our mission extends further as we pioneer the future of financial automation, allowing businesses to dedicate more time to what truly matters.Joining us means becoming part of a visionary team ready to tackle challenges and craft innovative solutions. We cherish purpose, ambition, and curiosity, thriving in a dynamic and rapidly evolving environment. Whether you’re based in our San Jose, CA or Draper, UT offices, or working remotely, BILLers unite to create significant impact for businesses seeking more time in their hectic schedules.At BILL, we form high-performing teams and seek top talent for every position. We are dedicated to cultivating a workplace that celebrates inclusion and diverse perspectives, appreciating each individual’s unique skills and experiences. We are eager to hear from you—you could be the perfect fit, whether for this role or another. Let’s empower businesses to focus on what truly matters.Make Your Mark in a Rapidly Expanding Fintech CompanyJoin BILL’s Developer Experience (DevX) team and help shape the tools, frameworks, and infrastructure that empower our engineering organization to deliver high-quality products on a large scale. As a Software Engineer II (P2), you will contribute to building and enhancing internal platforms, collaborate with talented colleagues, and drive enhancements that directly boost developer productivity and satisfaction. This is your chance to deepen your technical expertise while making a tangible impact in an innovative, fast-paced environment.

Join Bill.com as a Senior Data Warehouse Engineer and play a pivotal role in building robust data solutions that will drive our business intelligence efforts. You will be responsible for designing, implementing, and maintaining scalable data warehouse architectures. Your expertise will help streamline our data processes and enhance our analytical capabilities.

At Redo, we are not just transforming the returns process; we are revolutionizing the entire customer experience. As a leading customer experience platform, we focus on every interaction point to enhance the customer journey. Our unique approach thrives on minimizing returns, aligning our success with that of our clients. Utilizing AI-driven insights, we proactively detect operational and product issues, providing customized recommendations to lower return rates. We stand by our commitment to transparency; Redo operates at no cost, offering a comprehensive record of all transactions. Our innovative return coverage model provides customers with peace of mind without any additional expenses.Located in Draper, Utah, we are in a phase of rapid expansion and are on the lookout for enthusiastic individuals eager to take on the challenge of enhancing our product and scaling our operations. Join us in crafting the future of e-commerce and delivering outstanding customer experiences at every touchpoint!

We are seeking a highly skilled Staff Cloud Engineer specializing in Networking to join our dynamic team at Bill.com. As a pivotal member of our engineering group, you will be responsible for designing, implementing, and maintaining robust cloud-based networking solutions that enhance our platform's performance and reliability.Your expertise will help us build scalable, secure, and efficient networking architectures that support our growing customer base. If you are passionate about cloud technology and seek to innovate in a fast-paced environment, we want to hear from you!

The Sales Engineer plays a pivotal, customer-facing role at Redo, tasked with onboarding new clients and fostering growth through upselling and cross-selling across our diverse product suite. Each Sales Engineer specializes in one of Redo’s product clouds—Returns, Order Management, Email/SMS, Conversion, or Support—cultivating profound expertise to ensure customers derive maximum value from our platform.This position encompasses a defined book of business and a quota, providing a unique opportunity to collaborate closely with General Managers and Engineers. Sales Engineers manage customer implementations, oversee feature requests, and deliver a seamless technical experience from start to finish. Additionally, they partner with Account Executives to drive deals forward, offering product insights and guiding prospects through technical validation and solution design.At Redo, this role offers unparalleled visibility into all facets of our business—from go-to-market strategies and customer success to product innovation, engineering, and operations. This cross-functional position combines technical problem-solving with customer engagement, delivering significant business impact. The extensive exposure within the company creates clear pathways for advancement into various roles, including product development leadership, post-sales team management, or transitioning into the Account Executive organization.

Join Bill.com as a Software Engineer II - Sync, where you will play a critical role in developing and optimizing our software solutions to enhance the customer experience. You will collaborate with cross-functional teams to design and implement innovative features that streamline processes and improve efficiency.

Join Place Inc. as a passionate Full Stack Engineer with 3–5 years of hands-on experience in crafting production-grade mobile applications and enhancing backend systems. In this pivotal role, you'll be integral to the advancement of Place Inc's suite of mobile applications, including Brivity Go, Brivity Home, the Place Partner App, Brivity Open House, and AreaPro. Your expertise will also extend to developing backend services and APIs that fuel these innovative products.As a Full Stack Engineer, you will be responsible for end-to-end feature ownership, engaging in mobile client implementation, API integrations, backend service development, and ensuring system reliability. Our applications cater to thousands of daily users and facilitate intricate workflows, demanding meticulous engineering across shared systems, scalable backend architecture, and refined platform-specific experiences.

Join our dynamic team at Place Inc. as a Mid-Level Mobile Software Engineer. We are looking for a skilled mobile engineer with 3 to 5 years of experience in developing applications for both iOS and Android platforms. You will play a crucial role in the enhancement and development of features across our mobile applications, including Brivity Go, Brivity Home, the Place Partner App, Brivity Open House, and the AreaPro app. These applications cater to thousands of daily users, streamlining various workflows and requiring meticulous engineering across shared systems and platform-specific experiences.Key Responsibilities:Design, develop, and maintain cross-platform mobile applications using React Native (TypeScript, Expo, React Navigation/Expo Router), while integrating native iOS (Swift/Objective-C) and Android (Kotlin/Java) modules as needed.Collaborate with the engineering manager to define project scope, priorities, and deliverables.Translate product requirements into technical specifications and mobile solutions with product leadership.Work closely with the design team to implement mobile UI/UX based on Figma designs.Ensure code quality by writing clean, maintainable, and well-documented code that adheres to mobile development best practices.Develop and maintain unit tests for both iOS (XCTest) and Android (JUnit/MockK).Support existing codebases, troubleshoot bugs, and resolve technical issues promptly.Identify technical debt and propose enhancements to improve app reliability and performance.Engage in code reviews to uphold quality standards and facilitate knowledge sharing.Communicate effectively with cross-functional teams including product, QA, and design.Present technical concepts and updates to non-technical stakeholders as needed.Collaborate with fellow mobile and backend engineers.Participate in Agile ceremonies such as daily standups, sprint planning, grooming, and retrospectives.Deliver high-quality features within agreed sprint timelines.Understand the broader business implications of your work.Create and maintain technical documentation for mobile features and processes.Stay updated with the latest iOS and Android platform updates, frameworks, and best practices.

Join our innovative team at Bill.com as a Senior Software Engineer specializing in Angular. We are seeking a highly skilled individual who is passionate about building scalable web applications and advancing our product development. You will play a pivotal role in designing and implementing features that enhance user experience and drive business success.

Join Our Innovative TeamAt SeekWell, the parent company of 1-800 Contacts, Luna, and The Framery, we are dedicated to revolutionizing vision care accessibility. With nearly three decades of an award-winning culture, we pride ourselves on our customer-first approach and continuous innovation. Backed by KKR, one of the world's leading private equity firms, we are on a mission to make vision care easier for everyone.Why This Role is ExcitingAs a Frontend Web Developer (Level 1 Engineer), you will be integral in developing and maintaining features for our public websites, creating engaging and dynamic experiences for millions. This collaborative environment allows you to learn and grow while significantly impacting customer satisfaction.Your role will include contributions to both our public sites and the internal tools that empower our marketing team to provide personalized, dynamic content. Join our fast-paced team of engineers, designers, marketers, and analysts, and help us enhance our digital offerings.