Senior Implementation Project Manager

Join our dynamic team as a Senior QA Analyst for a Guidewire Implementation Project!We are seeking a highly skilled QA Analyst with substantial experience in the following Guidewire modules:Guidewire BillingCenterGuidewire PolicyCenterGuidewire ClaimCenterWhy choose System Canada Technologies?Competitive compensation packages.Supportive and enriching work environment.Committed to diversity and equal opportunity in the workplace.We prioritize the development and growth of our employees, whether they are contractors or full-time staff.

Join our dynamic team in the Greater Toronto Area as we embark on an exciting Guidewire implementation project! We are currently seeking talented individuals for multiple roles:1. QA (Software Tester)2. Business Analyst3. Developer (Configuration Developer, Integration Developer)When applying, please specify the role you are interested in.To explore this opportunity further, kindly send us your latest resume along with your preferred contact time.

Join our team as a Senior Guidewire Developer for a transformative implementation project!Required Experience in the Following Modules:Guidewire BillingCenterGuidewire PolicyCenterGuidewire ClaimCenterWhy Choose System Canada?Competitive compensation packages.Supportive and inclusive work environment.We are committed to equal opportunity employment.We prioritize employee development, investing in your skills whether you are a contractor or a full-time employee.

Join our dynamic team at System Canada Technologies as a Bilingual QA Analyst, where your expertise in quality assurance will play a crucial role in driving our projects forward. We are seeking a detail-oriented individual who is fluent in both French and English to ensure our products meet the highest standards of quality.In this contract position, you will be responsible for designing test plans, executing test cases, and identifying defects in our software solutions. Your ability to communicate effectively in both languages will be essential as you collaborate with cross-functional teams to enhance product performance and user experience.

Join our dynamic team at System Canada Technologies as we seek talented Guidewire professionals, including developers, leads, testers, and architects. This is an exciting opportunity to contribute to innovative projects within the insurance technology sector and make a real impact.

Join System Canada Technologies as a BESS Payments Business Analyst / QA Lead, where you will play a vital role in ensuring the quality and efficiency of payment systems. You will lead initiatives to enhance business processes and guarantee high standards of quality assurance.

At TTEC Digital, our mission is to empower clients by ensuring their employees feel valued and supported, as exceptional customer experiences begin with a committed workforce. We envision a workplace where employees can truly thrive.In collaboration with Five9, we deliver cutting-edge, AI-driven contact center solutions. While Five9 provides the cloud-native CCaaS technology, TTEC contributes extensive expertise in customer experience consulting, integration, deployment, and optimization. We are seeking a skilled Senior Implementation Engineer specializing in Five9 solutions to join our Professional Services team. This remote position, based in the US, will report directly to the Executive Director of Technology Consulting. In this role, you will be responsible for configuring the Five9 Intelligent CX Platform, developing integrations with third-party applications like CRM and ITSM systems, and conducting thorough end-to-end testing to ensure seamless functionality. This hands-on position demands experience in Five9 configuration along with development skills for building API integrations and customizing JavaScript/HTML scripts. You will engage with various components of the Five9 product suite, including VCC, IVR/IVA, WFA, QM/WEM, digital channels, and CRM/partner integrations, delivering high-quality configurations and successful deployments for TTEC’s enterprise clients.

At Yotpo, we're pioneering the future of trust and loyalty in eCommerce. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual browsers into loyal customers and enthusiastic advocates. With deep integrations across the eCommerce landscape and the confidence of over 30,000 global brands, Yotpo offers seamless omnichannel experiences that enhance conversion rates, bolster customer relationships, and propel sustainable, profitable growth.We are on the lookout for a technically adept and customer-centric Implementation Engineer to become a vital part of Yotpo’s Professional Services team.In this pivotal role, you will oversee the onboarding process for our upmarket and enterprise clients, guiding them from the initial kickoff through to their successful launch. You will merge your technical skills, project management experience, and strategic insights to ensure our clients are set up for success and achieve long-lasting value from Yotpo.Your role will extend beyond mere software configuration; you will design and implement scalable solutions, manage intricate projects, and act as a reliable technical ally to some of the most cutting-edge eCommerce brands globally.

About Air-tekAir-tek is a leading Canadian software company known for its innovative suite of products that has captured a substantial share of the global market. Our unique offerings resonate well with customers, driving demand and interest. While we have established a strong presence among global clients, we are currently operating in stealth mode to focus on our growth phase.Our diverse and passionate team is dedicated to tackling complex challenges within the travel industry, striving to create a passenger-centric experience. Based in Toronto, we foster an inclusive culture grounded in trust, collaboration, exceptional product delivery, and continuous personal growth. We are committed to supporting each other and thriving in our work.Position OverviewIn the role of Senior Implementation Project Manager, you will play a pivotal role in ensuring the successful delivery of intricate, customer-facing enterprise SaaS implementations for prestigious airlines. You will oversee the complete implementation lifecycle, guaranteeing that projects are executed on schedule, within scope, and achieve high levels of customer satisfaction.This position necessitates strong, proactive project management skills, particularly in critical-path management and scope control. You will collaborate closely with both customer and internal teams to plan, execute, and monitor implementations, while nurturing robust, trustworthy client relationships. The scale and impact of our enterprise B2B (and B2B2C) software means that your contributions will directly influence customer success and foster long-term partnerships.This is a fast-paced and demanding position. To excel, you must be adept at leading without direct authority, managing competing priorities, and aligning diverse teams towards common goals.

Join Adyen as an Implementation Engineer where you will play a crucial role in helping our clients integrate our payment solutions seamlessly. In this position, you'll work closely with cross-functional teams to deliver exceptional service and ensure our customers have a smooth experience from onboarding to implementation.

Join Deliverect as an Implementation Consultant and play a pivotal role in transforming the food and retail sectors with our innovative API-first platform. We provide an integrated suite of solutions that enables businesses to expand their revenue streams and simplify operations, ensuring they can sell anywhere and deliver everywhere. Your contributions will be essential in enhancing client experiences and optimizing their operations in a fast-paced global market.About DeliverectDeliverect is a rapidly growing global SaaS unicorn that is at the forefront of providing cutting-edge technology solutions to the hospitality and Q-commerce industries. Our mission is to empower talented professionals to make impactful contributions to their businesses while advancing their careers in a meaningful environment.Department Overview:As part of our Consulting and Implementation team, you will collaborate with a group of experienced professionals dedicated to driving enterprise success. We specialize in creating tailored technical strategies that integrate our products into clients’ operations, resulting in streamlined processes, minimized errors, and enhanced operational efficiency. Our holistic approach encompasses project management, technical proficiency, and a commitment to continuous improvement, ensuring that we meet our clients' unique needs through ongoing support and customization.Your Impact:In the role of Implementation Consultant, you will lead the onboarding and integration of our platform for mid-market and enterprise clients. Your expertise in guiding clients through the implementation process will be crucial to their long-term success with Deliverect. By utilizing your technical knowledge and project management skills, you will help clients realize the full potential of our platform from day one. Your efforts will significantly influence customer satisfaction, retention, and our business growth as we expand in the dynamic B2B SaaS landscape.

About Us:Air-tek is a leading Canadian software company renowned for its innovative suite of products, which have successfully captured a significant portion of a vast global market. Our exceptional product-market fit has led to a growing demand from customers worldwide, even as we maintain a stealth mode during this pivotal growth phase. Our diverse and dynamic team is united by a shared passion for tackling complex challenges and a commitment to innovation, all aimed at transforming the passenger-centric travel industry. Located in Toronto, we foster an inclusive culture centered around trust, collaboration, exceptional product delivery, and ongoing personal development. We take pride in our work and in supporting one another. Role OverviewAs an Implementation Consultant, you will play a crucial role in assisting our airline clients with the implementation of our software solutions, ensuring that they derive maximum value throughout their active usage. Your responsibilities will include gathering and analyzing client requirements, hands-on software configuration, conducting testing, providing end-user training, and offering comprehensive support. Leveraging your extensive product knowledge along with strong communication and relationship-building skills, you will deliver a premium, white-glove service that establishes trust and credibility swiftly, positioning yourself as a trusted advisor throughout the client's journey with our software.

We are seeking a highly skilled Senior IT Business Analyst to join our dynamic team at EntireHire in Toronto. The ideal candidate will play a crucial role in bridging the gap between IT and business objectives, ensuring that technology solutions align with strategic goals.Key Responsibilities:Lead the analysis, specification, and validation of business requirements.Collaborate with stakeholders to identify opportunities for technology-driven enhancements.Facilitate Joint Application Development (JAD) sessions to gather requirements effectively.Work with development teams to ensure solutions meet business needs and expectations.Utilize knowledge of UML and SDLC methodologies to document and design processes.Join us to make a significant impact in the Financial Industry, where your expertise will help shape innovative solutions!

Join our dynamic team at Lightspeed Commerce Inc. as a Senior Benefits Analyst. This is an exciting opportunity for a professional who is passionate about employee benefits and wants to make a significant impact within our organization. You will play a critical role in the development and administration of our benefits programs, ensuring they meet the needs of our diverse workforce.Your responsibilities will include analyzing current benefits offerings, researching market trends, and recommending enhancements to improve employee satisfaction and retention. You will collaborate closely with HR and finance teams to ensure compliance and budget management. This is a chance to leverage your expertise in benefits analysis and contribute to a culture of excellence at Lightspeed.

Join our dynamic team at oliverusa as a Senior Analyst, where you will play a pivotal role in driving insightful data analysis to inform strategic decision-making. Your expertise will help shape impactful solutions for our clients.

General Information:Job Title: Account Executive (Implementations)Location: Toronto, ON (Hybrid)Job Type: Full-TimeReporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO)Salary Range:• Base: $140k–$160k CAD per year• OTE: $230k–$290k CAD per year• Total Compensation: $250k–$320k CAD per year (negotiable)About Fulfillment IQ (FIQ):Fulfillment IQ is at the forefront of supply chain engineering and transformation, empowering brands, retailers, and third-party logistics providers to design, construct, and optimize high-performance logistics operations. We navigate the intersection of strategy, operations, and technology, tackling complex, real-world challenges in warehouse design, automation, order management, transportation, and comprehensive supply chain execution.Our dedicated teams merge extensive industry knowledge with robust technical skills, consistently delivering results through consulting, systems implementation, and proprietary platforms that accelerate value realization and mitigate delivery risks. If you thrive in intricate environments, enjoy close client collaboration, and want to see your contributions make a significant impact on global commerce, this is the ideal opportunity for you.Role Overview:The Implementation Account Executive will spearhead the sales of WMS, OMS, and TMS implementation programs across major enterprise platforms, including Manhattan, SAP, and Oracle. This role emphasizes structured program-based revenue, focusing on platform rollouts, deployment initiatives, and transformation execution. The Account Executive must possess a solid understanding of implementation risks, program economics, and delivery capacity.Mandate:Drive implementation revenue.Sell structured platform deployment programs.Ensure alignment with delivery capacity.Safeguard program economics.Must Have:8+ years of experience in selling enterprise platform implementations.Familiarity with Manhattan, SAP, Oracle, and Blue Yonder ecosystems.Strong program-level commercial acumen.Ability to manage complex RFP processes.Key Responsibilities:Platform Implementation Sales:Sell WMS / OMS / TMS rollout programs.Position FIQ as a certified delivery partner.Manage stakeholder relationships to drive successful outcomes.

Gorgias develops a platform that enables brands to connect with shoppers through conversation. By blending product knowledge with AI, the company aims to deliver interactions that feel both personal and efficient. The mission centers on helping every brand create a tailored, human-centered shopping experience. Gorgias emphasizes authentic conversations that reflect each brand’s identity, a seamless path from chat to checkout, and ongoing personalized engagement with customers. As AI transforms shopping habits, the team is building tools to ensure every customer feels understood and valued. Team focus The Customer Implementation Team guides new customers through onboarding, setup, and early adoption of Gorgias Helpdesk and AI Agent. This group provides hands-on support, expert advice, and a strategic approach to implementation. Their work helps businesses automate support, fine-tune their AI Agent, and achieve results from the start. Role overview The Customer Implementation Manager in Toronto leads the onboarding experience for assigned accounts. Responsibilities include managing the process from sales handoff through configuration, training, and activation. Serving as the first point of contact, this role plays a central part in preparing customers for success with Gorgias solutions.

At GPTZero, we are dedicated to enhancing trust and transparency across the internet. As a pioneer in AI detection technology, we equip educators, students, journalists, marketers, and writers with the tools needed to navigate the complex world of AI-generated content. With millions of users and institutions depending on our platform, we are committed to creating a company that defines the future of AI and information integrity.Our diverse team comprises professionals from top-tier engineering backgrounds, including Meta, Perplexity, AWS, Affirm, and renowned AI research institutions such as Princeton, Caltech, and the Vector Institute.Your RoleWe are seeking skilled Quality Assurance Analysts to enhance our platform's user experience for our vast user base. The ideal candidate will be meticulous, self-sufficient, and possess a keen understanding of product quality. You will play a vital role in a dynamic team that is passionate about promoting critical thinking for humanity.

Lead the implementation of Eagle PACE to meet various financial requirements, including:Financial accountingSecurity Reference ManagerAccount Reference ManagerPerformance measurementPricing Center EngineDevelopment of uploadersCreation of exportersInterface setupBuilding and managing Datamart