Senior Implementation Manager

Uncountable is on the lookout for a passionate Scientific Implementation Associate to integrate science and data into impactful business development. This dynamic role is pivotal in bringing scientists and their research into the Uncountable ecosystem.As an Implementation Associate, you will support both existing and new customers with their implementation initiatives. Your responsibilities include restructuring and contextualizing customer data, designing data structures within Uncountable, and configuring our platform to deliver value across various organizational levels. This role requires a passion for data and materials science, coupled with strong communication and time management skills, enabling you to empathize with a diverse range of users in the R&D landscape.In your first month, you will begin restructuring customer data to support ongoing initiatives, collaborating with our account management team to accurately configure experiments within the platform for scientists.By the end of your third month, you will take charge of leading implementation projects for existing customers, facilitating meetings, collaborating on timelines and deliverables, and ensuring successful new usage within our platform.After six months, you will own the implementation process for a new customer, leading demonstrations, orchestrating meetings, setting timelines, and advocating for product development that addresses the unique needs of our most exciting customers.

Join Uncountable as a Scientific Implementation Associate and channel your passion for science and data into a rewarding business development career. This pivotal implementation role is designed to seamlessly integrate both scientists and their innovative work within the Uncountable ecosystem.In this dynamic position, you will support both current and new customers with implementation initiatives. Your responsibilities will include restructuring and contextualizing customer data, designing data structures within Uncountable, and configuring our platform to maximize value across organizations. This fast-paced, project-oriented role requires a deep enthusiasm for data and material science, coupled with exceptional communication and time management skills, as you connect with various users across the R&D spectrum.Within the first 30 days, you will begin restructuring customer data to support ongoing implementation efforts and collaborate with our account management team to accurately configure experiments on the platform for scientists.By the end of 90 days, you will lead implementation projects for existing customers, orchestrate meetings, and work alongside the account management team to establish timelines and deliverables, ensuring successful platform adoption.Within 180 days, you will take full ownership of the implementation process for a new customer, leading demos, coordinating meetings, setting timelines, and advocating for product development tailored to meet the unique needs of our most exciting clients.Salary: $70,000 - $80,000 per year, plus performance bonuses and equity opportunities.

Uncountable is on the lookout for a talented Scientific Implementation Manager who possesses a diverse range of scientific expertise and is eager to transition into a role focused on business development. This position plays a pivotal role in integrating scientific solutions into the Uncountable ecosystem, ensuring that both scientists and their research benefit from our innovative platform.As a Scientific Implementation Manager, your responsibilities will include: (1) Supporting new business development efforts, (2) Leading the implementation of scientific solutions, (3) Restructuring and contextualizing customer data, and (4) Utilizing real-world customer insights to inform product development, thereby enhancing our data structuring tools designed for R&D. This is a dynamic, project-driven role that involves collaboration with customers and engineering teams. The ideal candidate will exhibit a comprehensive understanding of scientific principles, exceptional communication skills, and the capability to empathize with diverse users within the R&D landscape.Within the first 30 days, you will become proficient in understanding and processing new sales leads and onboarded customers. You will collaborate closely with the customer success and sales teams to accurately configure experiments within our platform tailored to the end-users' needs.By the 60-day mark, you will begin leading meetings and demonstrations with existing and prospective customers, conducting scientific due diligence, gathering new data, and iterating on platform configurations in conjunction with clients.Within 90 days, you will assume full responsibility for the implementation process for new and prospective clients. This includes leading demonstrations, orchestrating meetings, setting timelines, and advocating for product development that meets the unique requirements of our most exciting customers.Salary: $90,000 - $120,000 per year, in addition to performance bonuses and equity opportunities.Qualifications and SkillsMaster's degree or at least 3 years of experience in a scientific field such as chemistry, biology, materials science, chemical engineering, or related disciplines.Strong proficiency in data handling, particularly with Excel; knowledge of Python or other programming languages is advantageous.Ability to effectively communicate complex technical concepts in a clear and comprehensible manner.

Uncountable is on the lookout for a dynamic Scientific Implementation Manager who possesses a robust scientific background and is eager to transition into a role in business development. This position is integral to our scientific solutions team, where your extensive scientific knowledge will be pivotal in integrating both scientists and their research into the Uncountable ecosystem.In this fast-paced, project-oriented role, you will (1) support new business development initiatives, (2) spearhead scientific implementation efforts, (3) restructure and contextualize customer data, and (4) leverage real-world customer insights to enhance product development, ultimately creating the most effective data structuring tool for R&D. The role requires not only a deep understanding of scientific principles but also exceptional communication skills and the ability to empathize with a diverse range of users in the R&D landscape.Within your first 30 days, you will take ownership of understanding experimental processes and integrating new sales leads and onboarded customers. Collaborating with both customer success and sales teams, you will adeptly configure experiments within the platform to meet end-user needs.By the 60-day mark, you will begin leading meetings and demonstrations with existing and prospective customers, conducting scientific due diligence, acquiring new data, and iterating platform configurations together with the customer.At the 90-day milestone, you will have assumed responsibility for the implementation process for new and potential customers, leading demonstrations, coordinating meetings, establishing timelines, and advocating for product development that addresses the unique needs of our most valued customers.

Role overview DealPath is hiring an Implementation Manager based in San Francisco, CA. This position guides clients through the rollout of DealPath's software solutions, working closely with internal teams to support client needs and ensure goals are achieved throughout each stage of implementation. What you will do Manage project timelines and monitor key milestones for client implementations Coordinate resources across different departments to keep projects moving forward Ensure implementation activities align with client requirements and expectations Communicate clearly and provide support to clients during the implementation process Requirements Proactive approach to project management and problem solving Comfortable working with cross-functional teams Strong commitment to delivering results for clients Location This role is based in San Francisco, CA.

Thank you for exploring the opportunity to join Uncountable's dynamic Implementation team!About UsAt Uncountable, we recognize that the pace of scientific advancement is often hindered by inadequate tools. Our mission is to revolutionize this landscape. We have developed a comprehensive R&D platform that empowers leading chemists, material scientists, and biologists to significantly expedite the discovery, development, and market launch of innovative products.Founded by visionaries from MIT and Stanford, Uncountable is trusted by major R&D organizations in sectors such as chemicals, pharmaceuticals, advanced materials, and food & beverage. Our commitment is to enhance industrial R&D processes exponentially. We are a results-driven team that values speed and grants meaningful ownership from the outset.The RoleAs a Partner Implementation Manager at Uncountable, you will play a pivotal role in our partner ecosystem. The quality of partner-driven implementations is essential for our global expansion. Your expertise will ensure that every installation meets the stringent scientific standards, data integrity, and customer satisfaction that Uncountable is known for.This position closely aligns with our Scientific Implementation Manager role, but with the added responsibility of elevating the capabilities of our entire partner network. This includes being the go-to expert for complex configurations, developing training programs to empower partners, and maintaining the high standards that protect our reputation and client relationships.You will work collaboratively with both partner teams and end customers, requiring scientific acumen, platform proficiency, and exceptional communication skills. Additionally, you will take on a mentoring role, guiding partners to create systems that operate effectively even in your absence.Your ResponsibilitiesManage Partner-Led ImplementationsEnsure quality assurance across all partner-delivered implementations, serving as the final authority on compliance with Uncountable's standards prior to go-live.Stay actively engaged during partner implementations—reviewing data structures, participating in key customer milestones, and providing corrective guidance as needed.Maintain a comprehensive overview of implementation health across the partner network, proactively identifying risks and driving timely resolutions.

Thank you for your interest in joining Uncountable Engineering!Uncountable is on the lookout for recent graduates eager to embark on a career in data engineering, focusing on the management of customer datasets. Our mission is to transform industrial research and development. We are in search of driven software engineers who can contribute to the creation of tools designed to expedite the development of new chemicals and materials.Your key responsibilities will include structuring and ingesting customer data into the Uncountable Web Platform, where scientists input and analyze their experimental data. In this role, you will (1) manipulate, transform, and upload R&D data using Python scripts; (2) establish ETL pipelines between Uncountable and customer data warehouses; (3) devise innovative solutions for users to import and export their data. This position requires a creative, analytical thinker with excellent cross-functional communication skills and the capability to analyze large datasets, identifying necessary steps to clean, process, and upload the data onto our platform.

About Arena IntelligenceArena Intelligence serves as the premier platform for assessing the effectiveness of AI models in practical applications. Founded by a team of researchers from UC Berkeley’s SkyLab, our mission is to push the boundaries of AI measurement and utilization in real-world scenarios.Every month, millions of users engage with Arena Intelligence to investigate the performance of cutting-edge systems. We actively incorporate feedback from our community to enhance our model evaluations, ensuring they are transparent, rigorous, and centered around human values. Leading organizations and AI research facilities rely on our assessments to gauge real-world reliability, alignment, and impact. Our leaderboards are recognized as the benchmark for AI performance, trusted by industry leaders and influencing global discussions on model reliability and advancement.Our diverse team includes researchers, engineers, academics, and innovators from renowned institutions such as UC Berkeley, Google, Stanford, DeepMind, and Discord. We prioritize truth, agility, and craftsmanship, valuing curiosity and impact over traditional hierarchies. At Arena, we foster an environment where insightful and inquisitive individuals from varied backgrounds can excel. Each team member is a specialist in their area, contributing to a culture of excellence and focus.About the RoleWe are looking for a Scientific Content Lead to uphold and articulate the scientific integrity of the most reliable AI evaluation platform globally. In this role, you will ensure that Arena’s methodologies, data quality standards, and evaluation outcomes are effectively communicated to researchers, labs, policymakers, analysts, and businesses.This position is highly technical and demands cross-functional collaboration. You will collaborate with our research team to translate evaluation science into precise public content, preemptively address methodological criticisms, and maintain Arena’s dedication to transparency and impartiality.Your ResponsibilitiesDevelop and manage Arena’s scientific communications strategy, ensuring that our evaluation methodologies, benchmarks, and data quality practices are accurately represented externally.Steer Arena’s proactive narrative regarding data quality, countering common criticisms and misconceptions with transparency, evidence, and integrity in storytelling.Create foundational explanations of Arena’s measurement strategies, including methods like Bradley-Terry-Luce ranking, confidence intervals, and uncertainty-aware interpretations.Ensure responsible communication of Arena’s leaderboards, clarifying that rankings are statistical estimates, small variances may be noise, and uncertainty must be accounted for in public interpretations.Engage with various stakeholders to foster a deeper understanding of Arena’s scientific contributions and methodologies.

About EngFlowAt EngFlow, we empower developers by significantly speeding up software builds and tests. Our innovative cloud-based, distributed service enhances developer workflows through remote execution and caching, thereby boosting efficiency, productivity, and overall product quality.Supported by leading investors, EngFlow is transforming the way organizations develop software and deliver high-quality products. Our solutions accelerate builds by a factor of 10 or more, while our observability platform offers actionable insights for continuous optimization. Founded by principal contributors to Bazel, we create tools that enable engineering teams—ranging from startups to Fortune 500 companies—to enhance developer velocity and improve build performance.Discover more about our mission, culture, and team: EngFlow | VideoWe are seeking an Implementation Engineer to act as the pivotal technical resource for our customers. You will support engineering teams during trials and ongoing usage, assist in the integration and optimization of their build workflows, and collaborate with internal teams to deliver an exceptional experience.Key ResponsibilitiesServe as the primary technical point of contact for new and existing customers—providing guidance as they adopt and scale our platform.Diagnose, investigate, and resolve complex issues relating to build systems, integrations, and environments.Assist customers in optimizing their utilization of EngFlow’s products, ensuring seamless adoption within their developer workflows.Collaborate with the Engineering team to identify and track product bugs, performance regressions, and feature feedback from the field.Develop and maintain both internal and external documentation to enhance future support and empower developers.Engage with the wider community through forums, Slack, GitHub, and conferences—representing EngFlow’s voice with empathy and technical expertise.Foster a culture of operational excellence through metrics, tooling enhancements, and automation.Requirements3+ years of experience in software development, technical support, SRE, or similar developer-facing roles.Proficiency in troubleshooting and optimizing build systems and workflows.Excellent communication skills and the ability to convey technical concepts clearly to non-technical stakeholders.Experience with cloud technologies and distributed systems is a plus.

About DecagonDecagon stands at the forefront of conversational AI technology, enabling brands to deliver exceptional concierge-level customer experiences. Our innovative platform empowers industry leaders such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across multiple channels, including voice, chat, email, and SMS.At Decagon, we envision a future where customer experiences are transformed from mundane support tickets to swift resolutions and meaningful conversations. We take pride in being backed by renowned investors who share our ambitious vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.Our dynamic team thrives in an office environment, united by a commitment to excellence and rapid execution. Our core values drive our culture: Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle.About the RoleAs a pivotal member of Decagon’s founding Implementations Team, you will spearhead the development and scaling of our world-class AI Agent implementation function. You will be responsible for crafting and executing the strategy that ensures seamless deployments across complex environments, setting the stage for long-term success for our customers.Your role will involve collaborating closely with customer teams to understand their workflows, designing strategies aligned with their objectives, and instilling confidence in their AI journey. You will work cross-functionally with Sales, Product, and Engineering teams to translate customer needs into successful implementations and sustainable outcomes. Your leadership will guide the team through intricate rollouts, ensuring stakeholder alignment and impactful launches.The ideal candidate will possess a blend of technical savvy, executive presentation skills, and a knack for designing repeatable processes that elevate our implementation standards.In this role, you willLead enterprise AI Agent implementations from initiation to rollout, ensuring smooth execution and user adoption.Create customized strategies that integrate Decagon’s platform with each customer’s business objectives.Work closely with Sales, Product, and Engineering teams to define requirements, configure solutions, and guarantee reliable outcomes.Establish best practices for implementation processes to enhance efficiency and effectiveness.

ABOUT MITHRLAt Mithrl, we envision a future where innovative medicines are delivered to patients in mere months instead of years, and where scientific advancements occur at the speed of thought.We are pioneering the world's first commercially available AI Co-Scientist, a transformative discovery engine that rapidly converts complex biological data into actionable insights. Scientists can pose inquiries in natural language, and Mithrl provides comprehensive analyses, novel target suggestions, hypotheses, and patent-ready documentation.Our impressive growth reflects our success:Achieved 12X year-over-year revenue growthTrusted by leading biotech companies and major pharmaceutical firms across three continentsFacilitating significant breakthroughs from target discovery to patient outcomes.ROLE OVERVIEWWe are searching for a QA Engineer specializing in Scientific Software to develop the testing, validation, and monitoring infrastructure that ensures the accuracy and reliability of the Mithrl AI Co-Scientist. This position necessitates a PhD-level scientist or computational biologist who comprehends the intricacies of the drug development lifecycle and possesses practical experience with omics data. A solid scientific foundation is crucial for assessing the biological relevance of Mithrl's outputs.In this role, you will implement automated testing for analysis workflows, data ingestion pipelines, and discovery applications. You will establish CI systems for early regression detection, set up monitoring and alerting for system performance, and ensure every module in Mithrl generates scientifically valid and reproducible outputs. This position is a vital link between scientific knowledge and software quality engineering, essential for maintaining trust in Mithrl's analytical capabilities.If you are a scientist passionate about product reliability, reproducibility, and the validation of machine learning-powered scientific tools, this role offers a uniquely impactful opportunity.KEY RESPONSIBILITIESDevelop automated testing frameworks for data ingestion, analysis modules, discovery applications, and new product features.Create scientific validation frameworks to ensure correctness and reproducibility of machine learning-driven biological analyses.Implement continuous integration workflows that conduct end-to-end tests with every commit, identifying scientific and computational regressions.Establish monitoring and alerting systems to track health, performance, and reliability metrics.

Join Mithrl as a Lead Bioinformatics EngineerAt Mithrl, we envision a future where groundbreaking medicines are swiftly delivered to patients, transforming the landscape of health care.Mithrl is pioneering the world's first commercially available AI Co-Scientist, a revolutionary discovery engine that converts complex biological data into actionable insights in mere minutes. By simply asking questions in natural language, scientists receive immediate responses with comprehensive analyses, innovative targets, hypotheses, and patent-ready reports.Our impressive growth trajectory includes:12X year-over-year revenue growthTrusted by top-tier biotech firms and major pharmaceutical companies across three continentsFacilitating real breakthroughs from target discovery to patient outcomes.About the RoleWe are in search of an innovative Lead Bioinformatics Pipeline Engineer to architect and expand Mithrl’s multimodal scientific processing pipelines. You will be responsible for developing workflows that convert raw biological data into clean, reproducible outputs that fuel Mithrl’s AI Co-Scientist. Your work will encompass a range of modalities including microarray, imaging, spatial transcriptomics, genomics, epigenomics, flow cytometry, and more.This pivotal role lies at the core of our technical infrastructure. You will design Nextflow and nf-core style pipelines, implement modality-specific validation and quality control layers, and collaborate closely with our Tabular Data Team and Knowledge Curation Team to ensure seamless data harmonization, variable ID mapping, and schema alignment. Your contributions will enable scientists to pose inquiries and receive accurate, data-driven answers instantaneously.If you are passionate about constructing robust scientific workflows and tackling high-impact challenges, you will find your place here.

As an Implementation Manager at Benchling, you will play a pivotal role in ensuring the successful onboarding and deployment of our cutting-edge platform for our clients. You will coordinate with various teams, including Product, Engineering, and Customer Success, to tailor solutions that meet customer needs and drive adoption. Your expertise will help clients fully leverage the capabilities of Benchling, ultimately enhancing their research and development processes.

Join us as an Implementation Specialist at Lever, where we redefine the recruitment landscape!PLEASE NOTE: This role is part of an internal testing process for Lever's environment—applications are not accepted for this position.Founded a decade ago, Lever addresses the critical challenge of hiring top talent. Our innovative software is trusted by industry leaders like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. We are at the forefront of transforming talent acquisition, and we are proud to be recognized as one of the best workplaces in San Francisco and the entire U.S. Our team, the "Leveroos", is our greatest asset, and we are committed to fostering a culture that prioritizes people.

Hover uses proprietary AI and a decade of property data to help people visualize and estimate changes to their homes or buildings. Homeowners, contractors, and insurance professionals rely on Hover’s interactive 3D models, which can be created from a smartphone scan in minutes. Major insurers like Travelers, State Farm, and Nationwide trust the platform, and investors include Google Ventures and Menlo Ventures. The company values curiosity, purpose, and a commitment to supporting customers and each other. Hover encourages diverse perspectives and aims to build an inclusive, high-performance culture focused on growth and excellence. Role Overview The Implementation Manager leads major customer launches, especially for large and complex accounts. This position drives cross-functional coordination, working with Product, Sales, Sales Engineering, Customer Success, and key customer stakeholders to deliver projects on time and with impact. The role manages enterprise programs that deepen customer engagement and value on the Hover platform. Responsibilities include connecting strategy to day-to-day execution, refining processes, and setting high standards for customer implementation. As Hover scales insurance account rollouts, this person will bring structure and accountability to high-stakes projects and help define the future of the implementation function. Key Responsibilities Oversee end-to-end implementation for enterprise customers, ensuring alignment with customer goals and schedules (including stakeholder mapping, milestone planning, risk management, and resource allocation). Develop a strong understanding of the Hover platform and product features to communicate value to both end users and executive leaders. Serve as the main point of accountability for all launch deliverables and cross-team initiatives. Facilitate technical and non-technical meetings with customers, internal teams, and external partners. Anticipate and address challenges to keep projects on track and deliver successful outcomes. Location San Francisco or New York

About CasapCasap is an innovative Series A startup that has successfully raised over $30 million from esteemed investors including Emergence, Lightspeed, and Primary Ventures. Nestled in the heart of San Francisco, our company was founded by visionary product leaders from Robinhood and Chime. We are on a transformative mission to revolutionize banking operations by automating disputes and combating friendly fraud. Our solutions are widely appreciated by both everyday users and prestigious financial institutions.We are currently seeking a dynamic Director of Implementations to spearhead and enhance onboarding and integration processes for financial institutions as we expand our cutting-edge platform at the intersection of automation and Artificial Intelligence.

Join Fieldguide as an Implementation Consultant - Advisory, where you will leverage your expertise to help clients successfully implement and optimize our innovative solutions. You will work closely with clients to understand their needs, guide them through the implementation process, and ensure they achieve maximum value from our services.

About AbridgeAbridge, established in 2018, is dedicated to enhancing understanding in healthcare. Our innovative AI-driven platform is designed to facilitate medical conversations, optimize clinical documentation efficiency, and allow healthcare professionals to prioritize their patients.Our enterprise-level technology converts patient-clinician discussions into organized clinical notes in real time, featuring robust EMR integrations. With the support of Linked Evidence and our specially designed, auditable AI, we uniquely align AI-generated summaries with factual data, enabling providers to quickly trust and verify outputs. As trailblazers in generative AI for healthcare, we are shaping industry standards for the ethical use of AI across healthcare systems.Our dynamic team includes practicing MDs, AI researchers, PhDs, creatives, technologists, and engineers collaborating to empower individuals and enhance care delivery. Our offices are located in the Mission District of San Francisco, SoHo in New York, and East Liberty in Pittsburgh.The RoleAs an Implementation Director - Nursing at Abridge, you will be instrumental in the effective deployment and implementation of our Nursing product with clients. You will serve as the primary liaison for our valued partners, ensuring seamless project execution. Your outstanding communication skills will facilitate collaboration with internal and external stakeholders to deliver projects punctually while surpassing user requirements and expectations.We seek a candidate who flourishes in a startup atmosphere, characterized by viewing challenges as opportunities, a strong execution bias, a touch of nerdiness, and a commitment to team success.What You'll DoLead customer implementations and act as the main contact for Abridge's partners throughout their initial deployments. Establish trust and confidence in our partners and team, ensuring timely implementations with high NPS, and facilitate the transition from pilot projects to comprehensive enterprise partnerships.Oversee the development, coordination, and execution of project plans in partnership with both internal and external cross-functional teams.Accountable for guiding all project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization.Identify and mitigate project risks and issues, developing contingency plans as necessary.

Adyen is looking for an Implementation Engineer based in San Francisco. This position centers on guiding clients as they integrate payment solutions, ensuring each implementation is handled smoothly from start to finish. Role overview Implementation Engineers at Adyen work closely with both clients and internal teams. The main goal is to deliver payment solutions tailored to each business, supporting every step of the integration process. Technical troubleshooting and process optimization are key parts of the job, with a focus on making sure clients are satisfied and systems run efficiently. What you will do Collaborate with clients and Adyen teams to deliver payment solutions that match specific business needs Support payment system implementations, address technical issues, and help improve integration processes Work to resolve challenges and contribute to better client experiences Requirements Technical skills related to payment systems and integrations Ability to solve problems effectively Experience working with cross-functional teams