Senior Governance, Risk, and Compliance Analyst

At Qualia, we take pride in revolutionizing the B2B real estate technology landscape, transforming the home buying and selling experience into a seamless, secure, and enjoyable journey. Our innovative SMB and Enterprise products connect users across the real estate ecosystem—including homebuyers, sellers, lenders, title and escrow agents, and real estate professionals—onto a unified digital closing platform, enhancing clarity and transparency in real estate transactions. Millions of consumers leverage Qualia through our business partners nationwide to successfully close on homes each year. YOUR ROLE As a key member of our team, you will contribute to the development of payment solutions designed to streamline financial transactions in real estate closings. You will play a vital role in our Compliance and Payment Operations department, managing daily payment processes, transaction oversight, and issue resolution while scaling compliant and repeatable procedures as our business expands. Collaborating with Compliance, Operations, Product, Engineering, Customer Support, and our banking partners, you will ensure all payment activities align with regulatory standards, network rules, and internal controls. Additionally, you will assist in establishing a robust Compliance and Payment Operations function in partnership with the Director of Compliance. KEY RESPONSIBILITIES Compliance & Risk Management Support our Compliance Management System (CMS) for embedded payments, focusing on governance, oversight, and operational excellence. Assist in building and managing a future team of Payment Operations Analysts. Monitor payment activities across various channels for ACH returns, transaction irregularities, and potential fraud, escalating issues as per established protocols. Address escalations related to customer onboarding, coordinating with the sponsor bank to resolve matters within SLA. Own and manage daily payment operations workflows, including exception handling, returns management, and issue tracking. Facilitate internal and external audits by collecting evidence, validating controls, and ensuring compliance with documented policies and procedures. Ensure adherence to NACHA Operating Rules, Reg E, BSA/AML requirements, consumer protection obligations, and sponsor bank standards. Resolve Level 2 and Level 3 customer complaints in collaboration with Customer Support. Oversee onboarding workflows and address any escalations. Process Improvement & Growth Track and analyze key operational and risk metrics, including ACH return rates and exception volumes, to inform decision-making.

Who We AreAt Stealth Fintech, we are committed to transforming the landscape of ERP-native B2B payments. As a well-backed early-stage startup operating in stealth mode, we are developing innovative solutions designed to redefine how businesses transact. If you are passionate about addressing significant challenges from the ground up, we invite you to join our team. Led by visionary founders, we are focused on building modern infrastructure for B2B payments that empowers enterprises to leverage their ERP systems for swift, transparent, and controlled payment processes, whether it’s paying suppliers, card issuers, or reimbursing employees globally.About the PositionWe are in search of a Payments Compliance Analyst to enhance our compliance program tailored for enterprise clients making payments to vendors and suppliers worldwide. In this role, you will facilitate compliance operations related to onboarding and payment monitoring, collaborating closely with our regulated payment partners. Our platform integrates within ERP and finance systems, allowing enterprises to automate accounts payable and supplier payments across borders. Your primary focus will be on managing supplier risk at scale, ensuring compliance in onboarding and payment execution while supporting complex workflows for large enterprises.Your Key ResponsibilitiesSupport compliance for enterprise vendor and supplier payment flows, involving high-value and recurring payments, which includes:Conducting Know Your Business (KYB) and customer due diligence for enterprise clients.Performing fraud and sanctions screening for both domestic and international vendors, suppliers, and contractors.Conduct transaction monitoring and investigations for global supplier payments.Review risks associated with sanctions, embargoes, and adverse media, specifically concerning:Supplier jurisdictions.Counterparties and beneficial owners.Assist with Suspicious Activity Report (SAR) and Suspicious Transaction Report (STR) filings, regulatory reporting, and internal escalations.Collaborate with Product, Engineering, and ERP integration teams to:Embed compliance controls within accounts payable and supplier workflows.Support the integration of new payment rails, currencies, countries, and supplier types.

Welcome to Adyen Adyen is a leading financial technology platform that integrates payments, data, and financial services into a single solution, catering to renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses by providing them with tools designed for ambition. We foster an environment where our employees can thrive, supported by a culture that encourages personal and professional growth. Our motivated teams tackle unique technical challenges collaboratively, delivering innovative and ethical solutions that accelerate business success. Position Overview: Payments Risk Operations Analyst We are seeking a skilled Analyst to join our Payments Risk Operations team. This role is perfect for professionals adept at navigating intricate cases, managing critical long-term projects, and harmonizing compliance with a customer-focused approach. In this position, you will play a vital role in supporting our sustainable business growth, ensuring alignment between Adyen and our clients with Payment Networks’ regulations and our internal risk appetite. You will serve as a strategic ally to our global clients, guiding them through the compliance landscape while proactively identifying and mitigating emerging threats within the payment ecosystem. Collaborating closely with our internal teams, including Compliance, Sales, Account Management, Product, and Partnerships, you will optimize processes and develop scalable solutions to safeguard our portfolio. By transforming complex requirements into actionable strategies, you will mitigate non-compliance losses and drive operational excellence. Ideal Candidate Profile The ideal candidate will possess strong analytical skills, a proven history of managing cross-functional projects, and the capability to scale complex operations in a dynamic environment.

Nium: A Global Leader in Payments Innovation Nium is at the forefront of revolutionizing real-time, cross-border payments, dedicated to building the global payments infrastructure of the future. Our advanced payment solutions are transforming how banks, fintechs, and businesses globally manage their finances, enabling them to collect, convert, and disburse funds instantly across borders.Our extensive payout network supports transactions in 100 currencies across over 220 markets, with real-time processing in 100 of those. We facilitate fund disbursements to accounts, wallets, and cards, and enable local collections in 35 markets. Nium's burgeoning card issuance service is operational in 34 countries, and we hold regulatory licenses in over 40 countries, ensuring seamless onboarding, swift integration, and comprehensive compliance regardless of geography. Our dual headquarters are located in San Francisco and Singapore.Position Overview We are seeking a detail-oriented and proactive Senior Analyst for Licensing and Reporting in our Regulatory Compliance team. This role is crucial for maintaining and overseeing regulatory licenses across the United States, including Money Transmitter Licenses, as well as various jurisdictions in the Americas such as Canada, Brazil, and Mexico. The Senior Analyst will also be responsible for managing ongoing regulatory reporting requirements and supporting the Ongoing Due Diligence (ODD) Program within the Americas Regulatory Compliance framework.The ideal candidate will possess a strong organizational aptitude, comprehensive regulatory knowledge, and the ability to collaborate effectively across functions including Compliance, Legal, Finance, HR, and other internal teams to ensure strict adherence to regulatory obligations.Key Responsibilities

Airbnb, founded in 2007, has revolutionized the way people travel by connecting over 5 million hosts with more than 2 billion guests worldwide. Our platform offers unique stays and experiences that foster genuine connections with communities around the globe.The Role:The Airbnb Payments team is dedicated to facilitating seamless monetary exchanges through user-friendly payment services, embodying our mission to 'belong anywhere.' We are constructing a premier payments platform capable of processing billions of dollars across 191 countries and 75 currencies through a complex network of payment partners. As we expand, we will be integrating new partners, licenses, compliance measures, and enhancing the payment experiences for both guests and hosts.As a Senior Staff Engineer and Technical Lead within the Payments Compliance organization, you will oversee the technical strategy and architectural vision across a comprehensive Compliance engineering landscape, which includes Policy Enforcement, Identity, Screening, Auditing, and Compliance Experience. Your focus will be to ensure the scalability and cohesion of compliance systems while aligning them with the broader objectives of the company in an increasingly complex regulatory environment.We seek a seasoned technical leader capable of bridging deep systems expertise with organizational influence. You will drive Compliance's strategic initiatives, defining component integration, identifying shared capabilities, and ensuring optimal use of platform investments made by partner teams. Your decisions will significantly impact Airbnb's compliance with obligations such as Anti-Money Laundering (AML), Know Your Customer (KYC), and sanctions screening, all while minimizing operational costs and enhancing customer experience.This role extends beyond the Compliance team, requiring collaboration with various engineering teams and cross-functional stakeholders across Product, Content, Legal, and Design.

About Scribd:At Scribd Inc. (pronounced “scribbed”), we are on a mission to ignite human curiosity. Our products—Everand, Scribd, Slideshare, and Fable—foster a world filled with stories and knowledge, democratizing the flow of ideas and empowering collective expertise.We are committed to maintaining a culture where our employees can be authentic and courageous; where we engage in constructive debates and remain committed to our decisions as we navigate the twists and turns of our journey. Every member of our team is encouraged to take initiative as we place our customers at the forefront of everything we do.At Scribd, we believe in striking a balance between personal flexibility and community engagement. Through our flexible work initiative, Scribd Flex, employees, in collaboration with their managers, can choose a work style that best meets their individual needs. This initiative emphasizes intentional in-person interactions to foster collaboration, culture, and connection, necessitating occasional attendance in the office for all Scribd employees, irrespective of their work location.What do we seek in our new team members? We hire for “GRIT.” This concept embodies the fusion of passion and perseverance towards long-term objectives. At Scribd, we recognize the potential that GRIT can unlock, and we expect our employees to embrace a GRIT-driven approach to their work. In practical terms, GRIT stands for the ability to set and achieve Goals, deliver Results, contribute Innovative ideas, and positively impact the broader Team through collaboration and a constructive attitude.About the Role and Team:The Risk Operations team is pivotal in safeguarding the business by managing payments and fraud risks, aimed at reducing costs while enhancing overall customer and business value. As a Risk Operations Analyst II, Payments & Fraud, you will play an essential role in cultivating a world-class, cross-functional payments team. Your responsibilities will extend beyond reactive risk management to proactive strategies that enhance business outcomes. This position will entail collaborating with various teams to foster clarity and integrate risk considerations into the growth and scaling strategies of Scribd.

About FinixAt Finix, we are at the forefront of innovation in payment processing. Our full-stack acquirer processor empowers businesses of all sizes with modern payment solutions designed for flexibility and efficiency. By processing billions of dollars annually, we enable SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and seamlessly onboard merchants. Our no-code, low-code, and developer-friendly tools allow businesses to get operational in hours rather than months.With over $175 million in funding, including a $75 million Series C round led by Acrew Capital and supported by industry giants like American Express Ventures and Sequoia Capital, Finix is poised for rapid growth and continued innovation.Role Overview: Finix is seeking a dedicated Compliance Operations Specialist to enhance and expand our compliance initiatives across our operations in the United States and Canada. Reporting directly to our Head of Compliance & Regulatory Counsel, you will play a pivotal role in regulatory reporting, coordinating audit responses, and implementing process improvements.As a Compliance Operations Specialist, your responsibilities will include filing Suspicious Transaction Reports (STRs) and Unusual Activity Reports (UARs), managing both bank and compliance audits, fostering sponsor bank relationships, and facilitating cross-functional compliance workflows. This position will be primarily based in San Francisco while supporting our operations across North America.

Join Cardless as a Payment Operations Manager and play a pivotal role in streamlining our payment processes. You will lead a dynamic team to enhance operational efficiency and ensure seamless payment experiences for our customers. This position requires a strategic thinker with strong analytical skills, capable of identifying opportunities for improvement and implementing effective solutions.

About Juniper SquareAt Juniper Square, our mission is to empower individuals by unlocking the immense potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital constitute half of the financial ecosystem but are often inaccessible to the general public. We are at the forefront of digitizing these markets, enhancing efficiency, transparency, and accessibility in one of the most dynamic sectors of finance. If you are passionate about leveraging technology to improve market functionality and wish to be part of a values-driven organization, we invite you to apply.We offer a range of work arrangements, from fully remote positions to full-time roles in our physical offices. Our commitment to a digital-first approach enables effective collaboration across 27 U.S. states, 2 Canadian provinces, India, Luxembourg, and England. For those who prefer an office environment, we maintain physical locations in San Francisco, New York City, Mumbai, and Bangalore.Your RoleAs a Senior GRC Analyst, you will play a pivotal role in supporting our governance, risk management, and compliance (GRC) framework. The ideal candidate will possess extensive experience in developing scalable and tailored risk management and compliance processes suited for a high-growth organization. Strong analytical, problem-solving, and communication skills are essential, as you will collaborate with diverse cross-functional teams to foster effective risk management practices.Key ResponsibilitiesCustomer Trust and AssuranceCompliance ManagementOversee the maintenance and onboarding of security compliance certifications and frameworks, including SOC2, ISO, and more.Collaborate with cross-functional teams to gather controls evidence for timely submissions to external auditors.Facilitate a seamless audit process through effective communication and teamwork.Continuously enhance the audit process through automation and rationalization of controls.

Join Twitch as a Senior Tax Analyst in our Tax Operations team. In this role, you will leverage your expertise to manage and optimize tax processes, ensuring compliance with local and international regulations. You will work collaboratively with cross-functional teams to identify tax-saving opportunities and implement best practices. Your analytical skills and attention to detail will be crucial in this dynamic environment.

Join the Airwallex TeamAs a leader in global payments and financial solutions, Airwallex is revolutionizing the way businesses manage their financial operations. Our platform unifies payments, treasury, and embedded finance, empowering over 200,000 businesses worldwide, including industry giants like Brex, Rippling, and SHEIN.Founded in Melbourne, our dynamic team of over 2,000 innovators spans 26 offices globally. With a valuation of US$8 billion and support from premier investors, we are at the forefront of creating the global financial platform of the future. If you’re eager to make a significant impact and take on ambitious challenges, we invite you to be part of our journey.

Join Zip as a Payment Operations Specialist, where you'll play a crucial role in enhancing our payment processing capabilities. As part of our dynamic team, you will be responsible for managing payment workflows, analyzing transaction data, and resolving payment discrepancies. Your skills in problem-solving and attention to detail will be key as you ensure a seamless payment experience for our customers.

Role Overview Crusoe is seeking a Senior Governance, Risk, and Compliance (GRC) Analyst in San Francisco, CA. This role focuses on keeping operations in line with regulatory requirements and internal policies. The analyst leads efforts to identify, assess, and reduce risks, working closely with teams across the company to strengthen the compliance framework. The position shapes risk management strategies and supports the integrity of the organization.

Join our dynamic team at Harvey as a Senior Marketing Operations Analyst, where you will leverage your analytical expertise to drive our marketing performance. In this pivotal role, you'll collaborate with cross-functional teams to optimize marketing strategies, improve operational efficiencies, and enhance customer engagement. Your insights will shape our decision-making processes, ensuring alignment with business objectives and market trends.

Join Hive as a Legal Operations Analyst and play a pivotal role in supporting our legal team. You will collaborate with executives and various departments to navigate commercial, regulatory, marketing, and policy decisions. Your expertise will drive legal research and compliance initiatives, focusing on both U.S. and international regulations that impact our operations and those of our clients. By enhancing our legal operations through effective tools and processes, you will contribute to contract management and legal education. We’re looking for a proactive individual who excels in research and reporting, is meticulous in creating legal documentation, and is eager to deepen their understanding of legal frameworks. Reporting to the General Counsel, you will work closely with our in-house legal team, ensuring they remain informed about legal changes and can disseminate guidance effectively across the organization, especially in collaboration with Sales, Marketing, and Engineering departments.

At Plaid, we envision a future where financial interactions are notably enhanced, and we are committed to driving this transformation. Our mission is to empower developers by providing the essential tools and experiences they need to create innovative financial products. Plaid serves as the backbone for millions, helping them achieve a healthier financial life. We collaborate with a diverse set of clients, including major platforms like Venmo and SoFi, alongside several Fortune 500 companies and leading financial institutions. Our extensive network encompasses over 12,000 financial organizations throughout the US, Canada, the UK, and Europe. Since our founding in 2013, we've established our headquarters in San Francisco, with additional offices in New York, Washington D.C., London, and Amsterdam.The Business Operations team at Plaid is tasked with addressing some of the most critical business challenges we face. As a small yet diverse team, we combine our unique skill sets to drive impactful solutions. This role offers a unique opportunity to collaborate closely with Plaid’s Payments team—an interdisciplinary group dedicated to leveraging Plaid’s extensive network, intelligence, and conversion capabilities to deliver flawless and secure payment experiences. You will engage with various teams, including Product, Go-To-Market, Partnerships, and Operations, on strategic initiatives that directly influence our clients, partners, and overall business performance. Your analytical capabilities will be crucial as you conduct essential data analyses to inform our operational strategies and oversee daily processes that ensure we meet our objectives. The ideal candidate is someone who approaches challenges with a strategic mindset, possesses strong analytical skills, and thrives in ambiguous situations.

Role Overview Mercury is looking for a Senior Credit Operations Analyst focused on Loan Operations. This role centers on analyzing credit operations, maintaining efficient processes, and supporting strong performance across lending activities. What You Will Do Review and analyze credit operations to identify areas for improvement Work closely with teams across the company to strengthen lending processes Provide operational insights that inform strategic decisions Help ensure loan operations run smoothly and efficiently Location This position can be based in San Francisco, CA, New York, NY, Portland, OR, or remote within Canada or the United States.

Join Hive as a Security Compliance Analyst, where you will play a pivotal role in ensuring our information security governance and compliance standards are met. Collaborate with engineers and auditors to strengthen our security compliance framework. You will be responsible for addressing auditors' inquiries and managing on-call operations, while contributing to the risk management program led by our Information Security team. If you're passionate about securing innovative AI solutions, we want to hear from you!

Join Airwallex as a Senior Analyst, Merchant Risk OperationsAt Airwallex, we pride ourselves on being the premier unified payments and financial platform tailored for global enterprises. Our innovative proprietary infrastructure and advanced software solutions have empowered over 200,000 businesses worldwide, including renowned brands like Brex, Rippling, Navan, Qantas, and SHEIN. Our services encompass everything from business accounts and payments to spend management and treasury solutions, extending to embedded finance on a global scale.Founded in Melbourne, our diverse team of over 2,000 talented professionals operates across 26 offices globally. With a valuation of $8 billion, we are backed by esteemed investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. We are at the forefront of transforming the global payments landscape. If you are eager to undertake the most ambitious work of your career, we welcome you to join us.Attributes We ValueWe seek proactive builders who embody a founder’s spirit and are driven to make a significant impact, accelerate their learning, and take genuine ownership. If you possess strong expertise in your role and a sharp analytical mindset, coupled with a passion for our mission and operating principles, you will thrive here. You are quick-thinking, curious, and adept at making informed decisions with a balance of speed and thoroughness.Your humility and collaborative nature enable you to translate innovative ideas into tangible products, ensuring you deliver results from start to finish. Utilizing AI to enhance efficiency and problem-solving capabilities, you will confront complex, high-impact challenges alongside exceptional teammates while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.Team OverviewThe Operations team at Airwallex is dedicated to ensuring the seamless execution of our services and processes. Our focus is on optimizing workflows, enhancing operational efficiency, and providing outstanding customer support. By streamlining operations and adopting best practices, we contribute to the company's growth while upholding high service standards. Our commitment lies in delivering a seamless experience for our customers and supporting Airwallex’s mission to empower businesses on a global scale.Your RoleWe are in search of a dynamic Senior Analyst to join our Merchant Risk Operations team. This role transcends a typical reviewer position; we desire a builder-operator. You will manage the daily execution of complex merchant risk operations, ensuring our processes run smoothly while contributing to strategic initiatives.