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Senior Full Stack Software Engineer

CyaraHyderabad
Hybrid Full-time

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Experience Level

Senior

Qualifications

Proficient in full-stack development with extensive experience in JavaScript frameworks (React, Angular, Node.js). Strong understanding of RESTful APIs and microservices architecture. Experience with database management systems, including SQL and NoSQL. Familiarity with cloud platforms (AWS, Azure, Google Cloud). Ability to work collaboratively in a hybrid team environment. Excellent problem-solving skills and a passion for coding. Experience in Agile methodologies and DevOps practices. Bachelor's degree in Computer Science, Engineering, or a related field is preferred.

About the job

Join Cyara, the premier global provider of AI-driven customer experience assurance, dedicated to eliminating poor customer experiences (CX). As the sole unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara enables leading brands around the globe to refine over 350 million customer journeys annually. With businesses swiftly adopting adaptive AI systems capable of real-time learning and autonomous decision-making, Cyara offers a robust assurance layer that transforms pilot programs into production-ready deployments—utilizing AI agents to test AI agents and identify issues beyond script limitations. From comprehensive journey visibility to AI governance, trust validation, and compliance, Cyara guarantees that every customer interaction is seamless, resolving customer challenges while enhancing their satisfaction. We empower organizations to deliver secure, frictionless, and high-quality customer experiences at scale.

Our Values:
At Cyara, our core values guide our actions. We are committed to Delivering Excellence by prioritizing our customers, collaborating internationally, and continually seeking improvement. We embrace Innovative Thinking, challenging norms and learning from every encounter. Our foundation is built on Integrity, valuing authenticity, humility, and diversity, fostering trust in our relationships. We Encourage Curiosity, allowing you to experiment and grow in a vibrant environment. At Cyara, our values propel us towards a culture of innovation and excellence.

Diversity, Equity, Inclusion, and Belonging:
Cyara is committed to creating a workplace that champions diversity, equity, inclusion, and belonging (DEIB). We strive to build an atmosphere where every individual feels respected and empowered to contribute their unique perspectives. Our commitment involves ongoing evaluation and enhancement of our policies and practices to uphold DEIB principles, ensuring a merit-based evaluation process free from discrimination.

About Cyara

Cyara leads the way in AI-enhanced customer experience assurance, focusing on eliminating bad customer experiences. Our unified platform supports continuous testing and monitoring across multiple channels, empowering top brands to optimize millions of customer interactions each year.

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