About the job
Cresta is dedicated to transforming every customer interaction into a strategic advantage by unlocking the full potential of contact centers. Our cutting-edge platform merges the finest aspects of artificial intelligence and human expertise to enable contact centers to uncover valuable customer insights and implement best practices, automate conversations and redundant processes, and empower each team member to operate more efficiently. Emerging from the esteemed Stanford AI lab, our co-founder and chairman, Sebastian Thrun, is the visionary behind Google X, Waymo, Udacity, and more. Our leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, and Tim Shi, an early member of OpenAI.
We have built a world-class team composed of AI and ML specialists, market leaders, and top investors, including Andreessen Horowitz, Greylock Partners, and Sequoia, alongside former AT&T CEO John Donovan. Our esteemed clientele features brands such as Intuit, Cox Communications, Hilton, and Carmax, and we’ve been acknowledged by Forbes and Bain Consulting as one of the premier private AI companies globally.
Join us on this exhilarating journey to transform the workforce through AI. The future of work starts here, at Cresta.

