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Senior Executive - Digital Process Automation

Funding Societies | ModalkuSingapore, Singapore, Singapore
On-site Full-time

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Experience Level

Senior

Qualifications

Qualifications:Proven experience in process automation and workflow optimization. Proficiency in using digital tools such as Activepieces, SendGrid, HubSpot, and Jira. Strong analytical skills with a focus on problem-solving and efficiency improvement. Excellent communication and collaboration skills to work effectively across teams. Ability to adapt to changing environments and manage multiple priorities.

About the job

Funding Societies | Modalku stands as the premier digital finance platform for SMEs in Southeast Asia. Operating in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proudly backed by esteemed investors including Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to empower small and medium-sized enterprises (SMEs) with accessible business financing, funded by both individual and institutional investors, while also providing comprehensive payment solutions for SMEs and consumers alike.

At Funding Societies | Modalku, we embrace our core values encapsulated in GETFS:

  • Grow Relentlessly: We strive for excellence and authenticity in our work.
  • Enable Teamwork, Disable Politics: Our success is built on collaboration and mutual support.
  • Test Measure Act: We foster a culture of curiosity, innovation, and experimentation.
  • Focus on Impact: We prioritize actions that yield tangible results.
  • Serve with Obsession: Our commitment to customer satisfaction drives our long-term relationships.

We are currently looking for a dynamic and detail-oriented Senior Executive to spearhead digital automation initiatives across various business functions in Singapore. This role is pivotal in streamlining internal workflows, minimizing manual tasks, and boosting operational efficiency through the strategic design, implementation, and maintenance of automation tools and processes.

You will collaborate closely with cross-functional teams—including Product, Sales, Credit, Collections, Client Experience, and Operations—to develop scalable solutions that enhance productivity and data visibility.

Key Responsibilities:

Automation & Workflow Implementation:

  • Design, build, and optimize workflow automations utilizing tools like Activepieces, SendGrid, HubSpot, Jira, and other low/no-code platforms.
  • Identify repetitive tasks and propose scalable automation solutions to enhance process efficiency.
  • Lead automation projects for product workflows (e.g., Start-up Financing onboarding and renewal processes) ensuring seamless integration and accurate reporting.
  • Develop and maintain CRM dashboards and performance tracking tools for improved visibility of business metrics.

Project Support:

  • Collaborate with cross-functional SG teams on both ad-hoc and strategic automation initiatives.
  • Provide technical and operational support for new digital tools, workflow enhancements, and system rollouts.
  • Document workflows, standard operating procedures (SOPs), and user guides to facilitate change management.

System Maintenance & File Management:

  • Maintain and enhance existing automation flows to ensure reliability, scalability, and compliance.

About Funding Societies | Modalku

Funding Societies | Modalku is the leading SME digital finance platform in Southeast Asia, committed to providing accessible and innovative financial solutions to empower small and medium enterprises across the region.

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