Senior Engineer - Full Stack & Infrastructure for AI Adoption

Role overview The Engagement & AI Adoption Manager at epay plays a central role in strengthening connections and advancing digital initiatives within Euronet’s global operations. Based in London, this position manages the company’s internal digital presence, leads the AI Champions Program, and partners with marketing and communication teams across different regions. Key responsibilities Manage Euronet’s internal digital platforms, keeping content and engagement relevant and effective. Lead the AI Champions Program, supporting employees as they adopt and integrate AI tools and practices. Collaborate with the Global Director of Special Projects, Global Marketing Director, and teams in Internal Communications, Marketing, and country-level business units. Encourage collaboration and teamwork across departments and geographies. Enhance internal communication channels to keep employees informed and connected, wherever they are based. Collaboration Global Director of Special Projects Global Marketing Director Internal Communications and Marketing teams Country leaders and business teams Impact Success in this role means helping employees engage with AI, improving communication across the company, and fostering a sense of belonging throughout Euronet’s international workforce.

Hello! Thank you for your interest in joining our team at Lightspeed! Are you on the lookout for a fresh opportunity or merely exploring the job market? If so, you've come to the right place! We are actively seeking a Customer Adoption Manager to become a key member of our Launch team in London. As the Adoption Manager, you will spearhead the creation and execution of a high-impact Adoption strategy that connects our innovative product development with delivering exceptional value to our customers. You will be tasked with establishing a robust engagement model that embodies our principle of being "Digital by Default, Human by Design," ensuring that customers from all segments fully leverage the Lightspeed platform. Your role will be pivotal in converting "Feature Usage" into a strategic advantage for improving Net Revenue Retention (NRR) and Customer Lifetime Value (LTV). You will orchestrate a team that effectively combines scalable tech-driven automation with personalized, impactful human support to accelerate user adoption and build strong defenses against customer churn.

Join Our Vision at WriterAt Writer, we empower leading enterprises to harness the potential of AI-driven work. Our mission is to amplify human capabilities through superintelligence. By delivering reliable AI solutions, we unite IT and business teams to drive transformative changes across organizations. Our comprehensive platform is used by industry giants such as Mars, Marriott, Uber, and Vanguard, enabling them to create and implement AI agents that leverage their proprietary data, powered by Writer's enterprise-level LLMs. With a valuation of $1.9B and support from top-tier investors like Premji Invest, Radical Ventures, and ICONIQ Growth, Writer is solidifying its status as a frontrunner in enterprise generative AI.Founded in 2020, with strategic hubs in San Francisco, New York City, Austin, Chicago, and London, our dynamic team thrives on innovation and speed. We seek intelligent, driven individuals to join us in shaping the future of work through AI. Role OverviewWe are on the lookout for a dedicated customer success professional who will take charge of deployment and activation success across our customer portfolio. You will immerse yourself within your clients' organizations, grasp their business goals, and develop programs, communities, and frameworks that translate AI investments into tangible results. Collaborating closely with a Transformation Lead, you will identify the appropriate Writer capabilities for each unique use case and craft and implement strategies that foster significant adoption, including building advocacy networks, facilitating tailored workshops, and guiding clients on scaling their AI initiatives over time.The ideal candidate possesses a proactive, builder's mindset in customer success: you will not wait for customers to engage; instead, you will create the environment for engagement.This opportunity is a hybrid role based in our London hub.

Join Version 1 as the AI Solutions & Internal Adoption Lead, where you will spearhead the implementation and integration of innovative AI solutions across our organization. Your role will be pivotal in driving the internal adoption of AI technologies, ensuring our teams leverage these advancements to enhance operational efficiency and deliver outstanding results.You will collaborate closely with cross-functional teams, guiding them through the process of adopting AI tools and best practices. Your expertise will be essential in fostering a culture of continuous improvement and innovation.

About WRITERAt WRITER, we empower the world's leading enterprises to harness the potential of AI-driven operations. Our mission is to enhance human capabilities through superintelligence, demonstrating its feasibility with reliable AI that bridges IT and business teams for comprehensive organizational transformation. With our robust end-to-end platform, numerous renowned companies such as Mars, Marriott, Uber, and Vanguard are developing and implementing AI agents rooted in their organizational data, propelled by WRITER's enterprise-grade LLMs. As a company valued at $1.9B and supported by top-tier investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly establishing itself as the frontrunner in enterprise generative AI.Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, we are a dynamic team that thinks big and acts swiftly. We are in search of innovative and diligent builders to join us on our mission to redefine the future of work with AI. About the RoleWe are seeking a knowledgeable customer success professional who will oversee the deployment and activation success across a diverse portfolio of customers. By immersing yourself in your customers' organizations, you will gain insights into their business goals and formulate programs, communities, and frameworks that translate AI investments into tangible results. Collaborating closely with a Transformation lead, you will identify the most suitable WRITER capabilities for each use case and design strategies that promote impactful adoption: establishing champion networks, conducting tailored workshops, and advising clients on how to scale their AI initiatives over time.The ideal candidate will possess a proactive, builder's mindset regarding customer success—taking the initiative to create conditions for engagement rather than waiting for customers to reach out.This is a hybrid role based in our London office.‍ What You'll DoTake ownership of activation and platform successDevelop a deep understanding of each customer's unique use cases, business objectives, and success metricsCollaboratively build custom AI solutions with customers, translating their specific use cases into workflows that generate measurable business impactDesign and implement activation strategies that foster significant platform adoption and drive business outcomesEstablish champion programs, office hours, usage dashboards, tailored training, and workshops

Join Us at LegoraAt Legora, we are revolutionizing the legal industry. Our mission is clear: to create a collaborative solution that empowers legal professionals by working alongside them. We believe that the best way to achieve results is by partnering with lawyers throughout the entire process.Our AI-driven workspace enables legal experts to enhance their productivity, uncover new insights, and streamline complex workflows. We are proud to be trusted by prestigious law firms globally, including Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, and we are committed to continuous innovation.Joining Legora means becoming part of a dynamic team that strives for excellence and innovation, ensuring that we empower lawyers to perform at their best with technology that understands their needs. If you are passionate about driving change in a high-impact environment and collaborating with talented individuals, this is your opportunity.

As a Founding Engagement Manager at conduct, you will play a pivotal role in shaping our customer engagement strategies. You will collaborate closely with diverse teams to enhance client relationships and drive business growth. Your expertise will guide our initiatives, ensuring we deliver exceptional value to our clients while fostering a culture of innovation and excellence.

RealtimeBoard Global is seeking an Engagement Manager to join the team in either Amsterdam or London. This position centers on working directly with clients to help them use the company’s products and services effectively. Building strong relationships, guiding projects from start to finish, and supporting ongoing client success are central to this role. Key Responsibilities Act as the primary contact for assigned client accounts Oversee project delivery and ensure all objectives are achieved Collaborate with clients to understand their goals and match solutions to their needs Develop and sustain long-term partnerships with clients Location This role is available in Amsterdam, NL and London, UK.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer success and engagement strategies. Your expertise will help our clients maximize the value of our platform, ensuring seamless implementation and integration. You will be the liaison between our clients and internal teams, facilitating communication and project management to enhance customer experience.

At Ripple, we are on a mission to revolutionize the way value is transferred globally, akin to how information flows today. Our innovative crypto solutions are designed for financial institutions, businesses, governments, and developers, enhancing the global financial landscape and fostering economic equality. Join us and experience unparalleled career growth while collaborating with a supportive team environment.If you are eager to make a tangible impact and seize incredible career advancement opportunities, we invite you to join us in creating real-world value.THE ROLE:As an Engagement Manager at Ripple Treasury, you will play a pivotal role in driving complex professional services projects that engage clients. You will ensure that our Treasury solutions are implemented smoothly, on schedule, and with outstanding client satisfaction. Acting as a trusted partner for our enterprise clients, you will coordinate cross-functional teams, manage multiple project streams, and guarantee that every implementation yields measurable business benefits. Your leadership will significantly shape the client experience with Ripple Treasury from the outset, paving the way for enduring success.

As an Engagement Manager at Stripe, you will play a pivotal role in driving customer success and engagement. You will lead initiatives that not only deepen customer relationships but also help clients derive maximum value from our platform. Your expertise will guide strategic projects and foster collaboration across teams, ensuring seamless implementation of our solutions.

Join Collibra's Engagement Team Collibra is on the lookout for an experienced Engagement Manager to become a vital part of our vibrant Professional Services team. Reporting directly to the Senior Director of International Professional Services, you will play a pivotal role in guiding our Professional Services Engagement Management team. In this position, you will provide essential leadership and oversight to the implementation team, ensuring that our customers can effectively install, configure, and utilize our products. You will be instrumental in collaborating with customers to enhance their time-to-value, maximize product advantages, and offer the necessary process, technical, and expert guidance throughout the implementation phase. This is a hybrid role based in our London office, requiring in-office attendance at least two days a week. Our hybrid model fosters connection, collaboration, and continuous team progress. As an Engagement Manager at Collibra, your responsibilities will include: Overseeing a variety of activities spanning team leadership, customer engagement, project governance, and revenue forecasting. Leadership & Team Management Guide and oversee the Engagement team. Provide escalation support for team and customer projects. Supervise team initiatives in customer product installation, configuration, and initial operations. Manage timesheet approvals and serve as a delegate. Conduct performance and development reviews, as well as annual compensation assessments. Engagement Team Development Contribute to the continuous development of the Engagement and Professional Services organizations. Manage and participate in Delivery, Engagement, and Sales meetings. Handle resource requests and facilitate resource planning sessions with Engagement Managers, Delivery, and PS Sales teams. Collaborate with the Customer Experience (CX) team on new initiatives across the organization. Project & Portfolio Governance PS Offering Portfolio Management: Oversee Change Control for the PS organization concerning new and existing service offerings. Maintain project software hygiene (Asana/Jira) and host project meetings for Portfolio Management. Continuously enhance portfolio management processes. Project Overview: Additional details about project management responsibilities can be discussed during the interview process.

About UsAt Legora, we are committed to transforming the landscape of legal work. Our approach is unique; we collaborate closely with legal professionals to ensure our solutions are built with their needs in mind. This partnership allows us to create a product that truly delivers.Our AI-driven workspace not only accelerates workflows but also empowers legal experts to ask insightful questions and uncover valuable insights. We constantly innovate to redefine legal technology, making complex processes more efficient and human-centric. Whether it’s analyzing thousands of documents in mere minutes or designing intelligent workflows alongside industry leaders, we are turning visionary ideas into reality.Trusted by prestigious global firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across more than 40 countries, we are just getting started. Our rapid shipping, effective iteration, and strategic scaling are intentional and part of our mission.Joining Legora means becoming part of a team that believes in excellence—where ‘good enough’ is not acceptable. We thrive on collaboration, empowering lawyers to excel with technology that genuinely understands their needs. If you are passionate about building from the ground up, working with exceptional talent, and driving change in a high-stakes field, this is the opportunity for you.We are not just shaping the future of legal tech — we are defining it. Ready to be part of this intelligent future?The RoleAs the Engagement Manager for Strategic Accounts, you will report to the Account Director. Your primary responsibility will be to ensure our major law firm, management consultancy, and financial services clients consistently receive exceptional service, while continuously deriving value from Legora.We seek an individual who excels in engaging with executive-level stakeholders and is passionate about developing playbooks and strategies to foster enduring partnerships.Key Responsibilities:Serve as the main point of contact and strategic advisor, understanding client objectives, identifying new use cases, and helping key clients maximize their returns on investment with our platform.Be readily available to assist end-users, efficiently discussing their use of Legora and exploring potential new applications. This role will require independent on-site engagement with clients.

Role Overview Metaview is hiring an Engagement Associate based in London. This position focuses on building and maintaining strong relationships with clients, supporting their needs, and helping shape engagement strategies that improve customer satisfaction. What You Will Do Develop and nurture connections with clients to understand and address their needs Support engagement efforts that contribute to positive customer experiences Work closely with internal teams to ensure consistent, high-quality service What We Look For Clear, effective communication skills Ability to collaborate with colleagues from various backgrounds Interest in building relationships and supporting a collaborative workplace

As an Engagement Manager at Postman, you will play a pivotal role in enhancing customer success and fostering long-term relationships with our clients. You will leverage your expertise to guide users through the Postman platform, ensuring they maximize their investment in our services. This is an opportunity to be part of a dynamic team that is committed to innovation and excellence in API development.

Join WalkMe, an SAP company, a pioneer in the Digital Adoption Platform (DAP) that empowers businesses to leverage technology effectively in a complex digital environment. Our platform enhances employee productivity through guidance, engagement, insights, and automation, enabling organizations to maximize their digital assets and ensure successful digital transformations.In collaboration with SAP, WalkMe is reshaping the digital transformation landscape, allowing enterprises to fully utilize SAP's powerful ERP solutions while improving user experience and productivity through our intuitive platform.As a Pre-Sales AI Consultant at WalkMe, you will be instrumental in collaborating with Sales and Presales teams throughout the EMEA region. Your role will focus on assisting customers in evaluating, adopting, and scaling WalkMe AI solutions. You will serve as a trusted technical advisor, aligning customer AI strategies and business objectives with WalkMe’s innovative capabilities.This position is highly interactive and customer-centric. You will lead technical discovery sessions, conduct AI-focused demonstrations, and support customers in integrating WalkMe AI into their broader enterprise AI initiatives. Additionally, you will partner with internal teams across Sales, Product, Engineering, and Support to ensure that customer insights and feedback are effectively communicated and utilized.This role reports to the VP of Presales, EMEA, and focuses on markets where WalkMe has a strong presence, such as the DACH region, the UK + Ireland, and Israel.

About SanaSana is an innovative AI lab dedicated to creating superintelligence for the workplace. We believe that organizations can achieve their goals more efficiently when teams have seamless access to knowledge, can automate repetitive tasks, and can learn anything with the assistance of intelligent AI.As a proud part of Workday, we are focused on developing AI that empowers individuals and enhances productivity. If this mission resonates with you, you've come to the right place.About the RoleAt Sana, we are passionate about revolutionizing learning. By transforming how the world learns, we aspire to make a positive global impact. Join our dynamic London team as an Engagement Associate, collaborating with a diverse group of driven professionals from esteemed organizations such as Google AI, Spotify, BCG, and McKinsey.Our Impact team is renowned for its adaptability, entrepreneurial mindset, and unwavering commitment to excellence, reflecting our core belief that learning is the cornerstone of meaningful change.In this role, you will closely partner with the companies that choose Sana, collaboratively solving problems, designing innovative solutions, and implementing strategies to drive impactful change. We measure our success by the results we achieve through the adoption and rollout of Sana. You'll be challenged to learn and adapt continuously to meet the unique needs of each organization and team, and to implement creative solutions that we can all be proud of. By expanding this team, we aim to significantly transform how people learn across various industries worldwide.

Role Overview Playtech is seeking a Product Manager focused on Engagement & Gamification Tools for its London office. This role centers on developing products that strengthen user engagement and retention across Playtech’s gaming and entertainment platforms. What You Will Do Lead the development of engagement and gamification tools, from concept through launch. Work closely with engineering, design, and business teams to define product vision and priorities. Analyze user feedback and market trends to identify opportunities for improvement. Shape strategies that enhance user experiences and increase platform retention. Ensure the timely delivery of high-quality product features. Who You’ll Work With This position collaborates with cross-functional teams across Playtech, including product, engineering, design, and business stakeholders.

Join Reddit as a Senior Product Adoption Strategist focused on the lower funnel segment in the EMEA region. In this pivotal role, you will be responsible for driving product adoption and enhancing user engagement through strategic initiatives. Collaborate with cross-functional teams to develop and implement innovative solutions that meet the needs of our diverse user base. Your expertise will be instrumental in shaping the future of product strategy at Reddit.