About the job
Summary:
The Senior e-Discovery Project Manager plays a pivotal role in managing litigation support projects, ensuring they are executed with the utmost quality and efficiency. You will foster strong relationships with clients, gaining insights into their technical specifications and providing guidance on best practices. Your proactive approach will help identify and resolve potential project challenges before they escalate.
In this position, you will join the TLS global information security management team, focusing on risk management and compliance with policies related to the Australian information security management system (ISMS) in accordance with ISO27001 standards. You will ensure adherence to ISMS policies, implement necessary updates, and serve as the primary contact for TLS Australia’s security posture and incident management, as well as a domain expert for security aspects of client projects.
Position Responsibilities:
- Lead the execution of litigation support projects from start to finish while adhering to client specifications.
- Oversee project life cycles and maintain delivery schedules, ensuring quality assurance and managing scope changes.
- Engage with clients to offer proactive solutions that enhance their workflows throughout the project lifecycle.
- Respond to client inquiries regarding web hosting software and perform administrative tasks to fulfill client needs.
- Manage multiple projects to ensure timely completion and adherence to deadlines.
- Utilize Relativity and LAW for document production tasks such as bates stamping, load file creation, and OCR.
- Design custom event handlers and Relativity Scripts to optimize workflow efficiency.
- Collaborate with production staff to allocate resources effectively based on client priorities and deadlines.
- Act as a liaison between production teams and clients throughout project life cycles.
- Develop and apply strong analytical skills to evaluate potential solutions and determine effective actions.
- Ensure project outcomes meet client and industry standards, fulfilling all specifications and deadlines.
- Participate in client meetings alongside sales teams to assist in securing contracts.
- Engage in special projects or additional duties as assigned.

