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Senior eDiscovery Project Manager

tgsDubai, Dubai, United Arab Emirates
On-site Full-time

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Experience Level

Manager

Qualifications

Preferred Qualifications:Proven experience in project management within the eDiscovery or litigation support fieldStrong understanding of ISO27001 and information security management practicesExcellent communication and interpersonal skills to foster client relationshipsAnalytical mindset with the ability to troubleshoot and resolve issues effectivelyProficiency in using eDiscovery tools such as Relativity and LAWAbility to manage multiple projects simultaneously in a fast-paced environment

About the job

Summary:

The Senior eDiscovery Project Manager is responsible for steering the execution of litigation support initiatives, ensuring the highest standards of quality and adherence to deadlines. This role necessitates the cultivation of strong, collaborative relationships with clients, understanding their unique technical requirements, and providing insightful recommendations on best practices. Proactively identifies potential challenges within projects and implements solutions swiftly to maintain progress.

As part of the TLS global information security management team, you will play a key role in overseeing risk management related to the Australian information security management system (ISMS) in accordance with ISO27001 standards. Your responsibilities include ensuring compliance with established policies and procedures, maintaining their relevance against current risks, and introducing new protocols as dictated by business needs. Additionally, you will act as the primary liaison regarding TLS Australia’s security posture and incident management, as well as serving as the subject matter expert on security components for client projects.

Position Responsibilities:

  • Lead and manage litigation support projects from inception to completion

  • Oversee the entire project lifecycle, ensuring alignment with client specifications

  • Monitor delivery timelines and enforce quality assurance measures, adapting to changes in project scope as necessary

  • Engage with clients regularly, offering proactive solutions to enhance their workflows throughout the project lifecycle

  • Provide support for client inquiries regarding web hosting software and perform administrative functions to fulfill client needs

  • Track multiple projects to guarantee all deadlines are met

  • Utilize Relativity and LAW for document production, including tasks such as bates stamping and conducting OCR

  • Create custom event handlers and scripts in Relativity to optimize workflows

  • Collaborate closely with production teams to allocate resources effectively based on client priorities

  • Act as the main point of contact between production teams and clients during all phases of a project

  • Employ strong analytical skills to explore potential solutions and determine optimal actions

  • Ensure all tasks meet client and industry standards while adhering to specified job criteria and deadlines

  • Participate in client meetings alongside sales teams to facilitate deal closures

  • Handle additional special projects or responsibilities as required

About tgs

tgs is a leading provider of innovative technology solutions and services, dedicated to delivering exceptional value to our clients. With a commitment to excellence and a focus on security and compliance, we empower businesses to navigate the complexities of the digital landscape.

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