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Senior Director of Engineering and Quality

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Qualifications:Proven experience in a senior engineering leadership role within a technology company. Strong knowledge of engineering principles, quality assurance practices, and product development processes. Demonstrated ability to lead cross-functional teams and drive collaboration. Excellent communication and interpersonal skills. Experience with scalable technology solutions and automation practices. Passion for continuous improvement and innovation.

About the job

Join Us in Shaping the Future

For nearly 60 years, Coates Group has been at the forefront of creating impactful connections between some of the world’s most renowned brands and their customers. While we have achieved significant milestones, our journey is just beginning!

As a global technology leader, we focus on delivering vibrant, intelligent, personalized, and engaging customer experiences, facilitated through our advanced digital hardware, proprietary content management systems, and industry-leading signage solutions. If you’ve ever interacted with our digital solutions at global establishments like McDonald's, you’ve experienced our innovation firsthand. With operations in over 50 international markets and nine offices worldwide, our global headquarters proudly resides in Sydney, Australia.

At Coates Group, we embody the values of a family-owned business combined with the innovative mindset of a startup. Our mission is clear: Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication, and creativity, we have garnered industry accolades and set records while maintaining our focus on continuous growth and innovation. We are proud recipients of the Australia Good Design Award and have successfully implemented the largest hardware deployment in Quick Service Restaurant history.

We embrace curiosity, charisma, and authenticity, valuing the diverse talents of our team. We are visionaries, kindness advocates, experts, creators, thinkers, challengers, collaborators, and high achievers. Together, as a Crew, we are revolutionizing how the world’s premier brands utilize technology to enhance customer experiences.

The Senior Director of Engineering & Quality will lead engineering and quality initiatives to execute the product roadmap through scalable, reliable, and cost-effective technological solutions. This pivotal role entails providing strategic technical leadership, overseeing Engineering and Quality Directors, and collaborating closely with Product, Delivery, and Account teams to foster operational excellence, modern engineering practices, automation, and sustained product quality.

About Coates Group

Coates Group is a pioneering global technology company focused on delivering dynamic and engaging customer experiences. With nearly six decades of expertise, we connect the world's leading brands with their customers through innovative digital solutions.

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