About the job
Location: Bengaluru (WFO)
Experience: 10–15 years in B2B or Enterprise AI/SaaS environments
Function: Chief Operating Officer
About BlueMachines.ai
BlueMachines.ai specializes in developing cutting-edge voice AI solutions tailored for enterprise workflows. We create and implement conversational AI agents powered by Generative AI, enabling businesses to automate valuable interactions across diverse sectors including banking, finance, insurance, travel, education technology, and business process outsourcing.
The Role
As the Senior Director of AI Solutions & Delivery, you will spearhead a dedicated team focused on transforming the BlueMachines platform into successful, scalable enterprise implementations. This pivotal role combines product implementation, solution design, and delivery management. You will oversee customer delivery outcomes from start to finish, ensuring a scalable delivery model that maintains product integrity and incorporates real-world feedback into our platform.
This position goes beyond traditional customer success roles, as success will be evaluated based on time-sensitive project outcomes rather than relationship management. Trust in voice AI is established through effective delivery, and you will ensure that our promises translate into reliable customer experiences at scale.

