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Senior Data Scientist - Member Insights for Growth

SoFiCA - San Francisco; WA - Seattle
On-site Full-time

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Experience Level

Senior

Qualifications

To excel in this role, you should possess:Proficiency in SQL, Python/R, and Tableau. Strong statistical analysis and data interpretation skills. Experience with A/B testing and experimental design. Ability to conduct customer segmentation and price elasticity analyses. Expertise in building and maintaining dashboards and reporting systems. Excellent communication and collaboration skills. A passion for leveraging data to drive business growth.

About the job

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About Us:

Join us in shaping a brighter financial future.

At SoFi, we are transforming how individuals engage with personal finance, utilizing cutting-edge, mobile-first technology to empower our millions of members in achieving their financial goals. As a next-generation financial services provider and national bank, we are leading the way in a rapidly evolving industry. We take pride in our work, knowing it has a profound impact on people's lives, guided by our core values at every step. Invest in yourself, your career, and the financial landscape with us.

We are seeking a talented Senior Data Scientist to make significant contributions to our Member Data Science team, focusing on propelling member growth through diverse initiatives. In this role, you will be crucial in establishing measurement frameworks and analytical systems that underpin our growth strategies from start to finish. Your responsibilities will include defining key performance indicators (KPIs), developing tracking systems, designing experiments, performing customer segmentation and price elasticity analyses, and enhancing member acquisition economics through predictive modeling.

As a Senior Data Scientist in the Member Growth division, you will be responsible for defining and managing essential growth KPIs, constructing and maintaining reliable dashboards to monitor performance, and setting clear success metrics throughout the growth funnel. You will delve into analyses such as customer segmentation, funnel analysis, A/B testing, and trade-off assessments to pinpoint optimization levers for conversion, while becoming a subject matter expert in our member referral program. You will also develop models (e.g., propensity or uplift models) to guide targeting, prioritization, and investment decisions across growth initiatives. This role demands robust technical expertise (SQL, Python/R, Tableau, Statistics), a deep understanding of metrics, segmentation, experimentation, and excellent collaboration skills.

This position is inherently cross-functional, requiring close collaboration with engineering, product management, lifecycle marketing, data science, design, operations, finance, and executive teams to set growth objectives, outline referral program strategies, prioritize features, share insights, and implement actionable solutions.

About SoFi

SoFi is a dynamic financial services company and national bank committed to revolutionizing personal finance through innovative technology. We empower our members to achieve their financial goals while fostering a supportive and engaging community.

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