About the job
Relay is an innovative digital banking platform designed to empower self-made entrepreneurs with essential financial tools and insights. Our mission is to eliminate financial uncertainty, providing clarity, confidence, and control over every dollar earned, enabling business owners to transform their hard work into enduring success.
We are seeking an experienced Senior Data Scientist to join our impactful Data team. In this pivotal role, you will enhance Relay's data capabilities by developing predictive models, facilitating experimentation across various teams, and supporting data-driven decision-making processes. As a key strategic partner, you will collaborate closely with data engineering and business intelligence to translate complex business inquiries into actionable insights that drive success in GTM, Sales, Finance, and Product.
Note: We operate in a hybrid work environment, collaborating in the office three days a week (Tuesday to Thursday).
Key Responsibilities
- Lead predictive modeling initiatives across critical business areas such as customer lifetime value (LTV), churn analysis, retention strategies, and customer quality assessment.
- Facilitate the implementation of Relay's experiment infrastructure, establishing rigorous A/B testing protocols to enable confident, data-informed decisions across the organization.
- Collaborate with cross-functional teams including GTM, Sales, Finance, and Product to convert ambiguous business challenges into well-defined analytical problems with measurable outcomes.
- Define and refine core metric definitions to ensure the business operates from a consistent and reliable data foundation.
- Present insights and findings to stakeholders through compelling narratives that go beyond mere numbers, illustrating their implications and next steps.
- Contribute to strategic roadmap planning and influence prioritization decisions among data team members and cross-functional partners.
- Mentor junior data scientists to elevate the standard of business-aligned, impactful data science across the team.
Ideal Candidate Profile
- You possess hands-on experience in building...

