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Senior Data Engineer - Real-Time Analytics

AircallLondon Office
On-site Full-time

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Experience Level

Senior

Qualifications

Key Responsibilities:Design, implement, and maintain robust data pipelines and architectures. Collaborate with cross-functional teams to understand data needs and deliver actionable insights. Optimize data processing workflows for efficiency and scalability. Monitor and troubleshoot data quality and integrity issues. Qualifications:Proven experience as a Data Engineer or in a similar role. Strong proficiency in SQL and data modeling. Experience with big data technologies (e.g., Hadoop, Spark). Familiarity with cloud services (e.g., AWS, GCP). Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work collaboratively.

About the job

Join Aircall, a leading unicorn in the realm of AI-powered customer communications, where over 22,000 businesses globally harness our platform to enhance revenue, expedite issue resolution, and scale their customer-facing teams. We are transforming the communication landscape by integrating voice, SMS, WhatsApp, and AI into a cohesive workspace.

Our growth is driven by a core philosophy: enable teams to work smarter, not harder. With our AI Voice Agent automating routine calls, AI Assist optimizing post-call tasks, and AI Assist Pro providing real-time insights, our solutions empower teams to achieve higher revenue and faster resolutions.

Headquartered in Paris, with a robust presence in North America through our Seattle office, and teams across cities like Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall has created a product that delights customers and a business model that scales rapidly, fueled by our commitment to innovation in AI across various product lines.
At Aircall, you will be part of an ambitious, product-focused, and execution-driven team. We value visible impact, swift decision-making, and genuine growth.

Our Work Culture: We are dedicated to understanding our customers, leveraging data meticulously, and striving for substantial outcomes. We champion ownership, continuous learning, and thoughtful execution. If you excel in a collaborative and dynamic environment where trust and impact are paramount, you will thrive here.

We seek a passionate and dedicated Senior Data Engineer to become an integral part of our expanding Engineering Team. In this pivotal role, you will oversee our analytics and event platform stack.

As a vital member of the Analytics & Data Platform team, your contributions will serve over 22,000 customers worldwide. Your efforts will unlock valuable data insights, enabling our clients to make informed decisions through real-time analytics, monitoring, and detailed reports.

About Aircall

Aircall is a pioneering unicorn in customer communications, leveraging AI technology to transform how businesses engage with customers. With a global footprint and a commitment to innovation, we are dedicated to enhancing the efficiency and effectiveness of customer-facing teams through our integrated platform.

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