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Senior Data Analyst - End Customer

RelayLondon - Hybrid
Hybrid Full-time

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Experience Level

Senior

Qualifications

Qualifications:Proven experience in data analysis within a logistics or fast-paced operational environment. Strong proficiency in data visualization tools and statistical software. Excellent problem-solving skills and ability to work collaboratively across teams. Strong communication skills to convey complex data insights to non-technical stakeholders. A degree in a relevant field such as Data Science, Mathematics, Computer Science, or a related discipline.

About the job

Relay is revolutionizing the logistics landscape in the digital age. With a record-setting logistics Series A funding of $35M from top-tier deep-tech investors like Plural, Relay is outpacing 99.98% of venture-backed startups in growth. We are on a mission to build the most talented team in the logistics sector.

Our Mission is to eliminate barriers in commerce. High delivery costs currently serve as a hidden tax on e-commerce, shaping what can be sold online and restricting participation. We aspire to create a future where goods flow freely among people, enhancing the online shopping experience for everyone.

About the Team
• Comprising approximately 110 professionals, with over half specializing in engineering, product development, and data analytics.
• Home to 45+ advanced degrees in fields such as computer science, mathematics, and operations research.
• We process and analyze thousands of data points for every parcel we manage.
• Our culture thrives on first-principles thinking, rapid feedback loops, and constant experimentation.

The Role

In our data-driven environment, we leverage data to inform all our operations. Our small but influential data team focuses on a variety of projects ranging from operations research to optimize daily parcel deliveries to comprehensive business metrics that inform our growth and investment strategies.

We seek a Senior Data Analyst for the End Customer segment. This position presents a unique opportunity to use your analytical expertise to enhance the design and performance of our critical logistics infrastructure as we expand.

You will collaborate closely with teams across routing, sortation, first mile, middle mile, last mile, marketplace, and our commercial functions, while also working with operations, product, and engineering teams to identify challenges, formulate hypotheses, and extract insights.

As an essential member of key cross-functional teams, you will gain significant exposure to real-world operations and the chance to effect real change through data.

About Relay

Relay is at the forefront of transforming logistics for the online marketplace. With substantial backing and an ambitious vision, we are dedicated to fostering innovation and efficiency in the delivery of goods, making e-commerce accessible and cost-effective for everyone.

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