Senior Customer Technical Lead

Join Grab Holdings Ltd. as a Lead Technical Program Manager specializing in Salesforce Implementation. In this pivotal role, you will lead cross-functional teams to drive the successful delivery of Salesforce projects, ensuring alignment with business objectives and technical requirements.Your responsibilities will include defining project scope, managing timelines, and facilitating communication between stakeholders. You will leverage your technical expertise to troubleshoot issues and implement best practices, ultimately enhancing our Salesforce ecosystem.

As a Lead Technical Program Manager at Grab, you will oversee and drive the execution of critical technical projects that empower our platform and enhance user experience. You will collaborate with cross-functional teams to define project scope, establish timelines, and ensure successful delivery.Your leadership and strategic insight will be vital as you navigate complex challenges and leverage innovative solutions to meet our business goals.

Join our dynamic team at Stripe as a Technical Program Manager, where you will play a pivotal role in driving the execution of our technical projects. You will collaborate with cross-functional teams to ensure alignment and efficiency, influencing product development and engineering initiatives.In this role, you will be responsible for defining project objectives, managing timelines, and facilitating communication across stakeholders. This is a unique opportunity to lead impactful projects and help shape the future of financial technology.

Company Overview At Coupang, we are driven by a passion to amaze our customers. Our goal is to elicit the response, “How did we ever live without Coupang?” We are revolutionizing the multi-billion-dollar e-commerce sector with innovative solutions that simplify shopping, dining, and daily living. As one of the fastest-growing e-commerce platforms, we have built a stellar reputation as a trustworthy leader in South Korean commerce. With a dynamic startup atmosphere backed by the resources of a global public entity, we maintain our rapid growth trajectory, continuously launching new services. Our entrepreneurial spirit fosters an environment ripe for innovation and initiative-taking. At Coupang, you will witness not only your growth but that of your team and the entire company. Join us in our mission to redefine the future of commerce, where we push the limits of possibility to tackle challenges and reshape conventional trade-offs. About the eCommerce Engineering Team The eCommerce Engineering team is dedicated to transforming our customers' shopping journeys, ultimately making them wonder how they ever managed without us. Comprising top-tier engineers from diverse backgrounds, we are on a fast track to becoming a world-class eCommerce platform in our markets. Tasked with managing Coupang's core eCommerce services and emerging business ventures like Coupang Eats and Coupang Fresh, our vision is to deliver exceptional, reliable, and seamless shopping experiences through a highly efficient engineering team. Our core values center around Customer Focus, Ownership, and Collaboration. Position Overview As a Senior Technical Program Manager in the eCommerce Engineering division, you will play a pivotal role in leading one of Coupang’s most significant technology sectors. This includes overseeing operations across Coupang and Coupang Eats, along with other confidential initiatives. You will be responsible for defining, refining, and enhancing operational excellence within a large-scale organization. Lead strategic projects and technical initiatives that significantly affect millions of customers. Assume end-to-end responsibility from diagnostics and strategy formulation through to execution.

Company OverviewAt Coupang, we are committed to astonishing our customers. We strive to create an experience that makes them wonder, 'How did we ever live without Coupang?' Driven by our passion for simplifying shopping, dining, and living, we have become a transformative force in the multi-billion-dollar e-commerce sector. Our rapid growth has established us as a leading and trusted player in the South Korean market.We combine the excitement of a startup with the stability of a large global public enterprise, empowering us to innovate and deliver new services at an impressive pace. Our entrepreneurial spirit fosters opportunities for driving initiatives and embracing innovation. Here at Coupang, you will witness personal, team, and company growth every day.Our mission is to redefine the future of commerce. We continuously push the envelope of possibility to tackle challenges and challenge conventional tradeoffs. Join us to craft an extraordinary experience in this dynamic, high-tech, and hyper-connected world. About the TeamOur eCommerce Engineering team is dedicated to transforming the shopping experience for our customers, inspiring them to say, 'How did I ever live without Coupang?' Comprising a diverse group of talented engineers, our team is rapidly evolving to establish a world-class eCommerce platform in our target markets.The eCommerce Engineering division is responsible for Coupang's core eCommerce services and continuously invests in new business services like Coupang Eats and Coupang Fresh to delight our customers. We aim to create a world-class eCommerce platform by prioritizing reliable and seamless shopping experiences through a highly effective engineering team, guided by our core values: Customer Focus, Ownership, and Collaboration. Position OverviewAs a Senior Technical Program Manager, you will be the key driving force behind one of Coupang's largest tech divisions – eCommerce Engineering. This role encompasses overseeing operations across Coupang, Coupang Eats, and other confidential business ventures. You will define, refine, and enhance operational excellence within a large organization.Lead Coupang’s strategic projects and technical initiatives that have a direct or indirect impact on millions of customers.Assume end-to-end responsibility, from diagnostics and strategy development to execution and implementation.

Join Databricks as a Senior Technical Program Manager in our Professional Services team, where you will lead critical technical projects and drive impactful solutions for our clients. In this role, you will collaborate closely with cross-functional teams to ensure the successful delivery of services that enhance our customers' data analytics capabilities.

About the Position Jane Street is on the lookout for a motivated and detail-oriented Technical Program Manager to join our dynamic team in Singapore. In this pivotal role, you will provide essential organizational and coordination support for our engineering projects. As technology is the backbone of our operations, this position offers a unique opportunity to collaborate closely with our engineers in the development and optimization of Jane Street’s trading technology. Your technical expertise will be invaluable as you guide projects through their entire lifecycle. This includes defining objectives, creating timelines, monitoring progress, managing developer resources, identifying potential risks, and liaising with relevant teams. You will also be responsible for communicating project schedules, priorities, and updates to the broader organization. To thrive in this role, you will need exceptional communication skills and the ability to juggle competing priorities effectively. Collaboration will span various teams within Jane Street—such as developers, business units, operations, and support—as well as external financial organizations, ensuring that every project is completed on time while meeting or surpassing established goals and expectations. Our work culture fosters a flexible problem-solving environment that encourages innovative thinking when developing processes and tools for ongoing projects. We seek a strategic thinker who takes into account both team and project goals during problem resolution. This role is part of Jane Street’s technology group, which designs, deploys, and maintains the infrastructure that supports our trading activities. You will gain exposure to a diverse range of global market systems, enhancing your understanding as you work to improve them. Success in this position requires a passion for independent work within small teams, a willingness to learn quickly, and the ability to make impactful decisions for the firm. At Jane Street, the “P” in TPM can represent various roles. Depending on the team and circumstances, you may find yourself anywhere from Program Manager to Product Manager. Therefore, being comfortable with ambiguity and eager to engage hands-on with challenges will lead to your success. You may also notice a corresponding job posting for “Technical Product Manager” on our site—feel free to apply to whichever role aligns more closely with your experience and interests, and we will ensure your application is directed appropriately.

About AirwallexAirwallex is the premier unified payment and financial platform tailored for global enterprises. Our unique blend of proprietary technology and software empowers over 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN, by providing fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance on an international scale.Established in Melbourne, our innovative team of over 2,000 professionals spans 26 global offices. With a valuation of US$8 billion, we are backed by top-tier investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. Join us in revolutionizing the future of global payments and finance.Attributes We ValueWe seek dynamic builders with entrepreneurial spirit who aspire to make a significant impact, accelerate their learning, and take true ownership of their work. You bring substantial expertise and sharp analytical skills, driven by our mission and operating principles. You thrive in fast-paced environments, make informed decisions, and possess a genuine curiosity to explore deeper.You value humility and collaboration, transforming innovative ideas into tangible products, and you have a track record of executing projects from start to finish. Utilizing AI to enhance productivity and solve problems efficiently is part of your toolkit. Here, you'll confront complex, high-stakes challenges alongside exceptional colleagues and advance your career as we shape the future of global banking. If this resonates with you, let’s create what’s next.About the TeamThe Financial Engineering team is committed to constructing and refining Airwallex's financial systems and processes through cutting-edge technology solutions, ensuring seamless integration and support for our corporate financial operations globally. We collaborate with Finance, Operations, and Corporate IT to support the systems that drive our business.Your ResponsibilitiesWe are searching for a Finance Systems Technical Program Manager to oversee the implementation and enhancement of our finance systems. This role will involve prioritizing and managing all IT finance-related systems projects and will be crucial in ensuring that our finance systems are robust, efficient, and aligned with business objectives.

As a Technical Team Lead, you will oversee and manage all facets of technical projects to ensure their successful completion within stipulated timelines and budgets while adhering to contractual obligations. Your role involves leading a dedicated project team, fostering effective communication and collaboration.You will interpret contract specifications and extract critical information necessary for project management to meet objectives. Identifying system requirements and managing system designs, reviews, and deliverables will be key responsibilities.In this position, you will coordinate daily activities, manage risks, and supervise resources to guarantee project success. Regular reports and updates will be provided to customers, internal teams, and management.Monitoring payment milestones to ensure timely billing in accordance with the project schedule will also be part of your responsibilities.

Join our dynamic team at ncs3 as a Java Technical Lead in Singapore. We are seeking an experienced professional who will play a pivotal role in leading our Java development projects, ensuring high-quality deliverables and mentoring junior developers. If you are passionate about technology and eager to advance your career in a collaborative environment, we want to hear from you!

Join bjakcareer as a Technical Lead for Applications, where you will spearhead innovative software development projects. In this role, you will guide a talented team of developers, ensuring the delivery of high-quality applications that meet our clients' needs. You will utilize your technical expertise to make architectural decisions, mentor junior engineers, and promote best practices within the team.

As a Competency Program Development Manager at Xcellink, you will spearhead the growth, design, and execution of the XODA Training Academy’s initiatives. Our mission is to cultivate a robust pipeline of skilled talent and establish the academy as a trusted ally in the industry. You will be instrumental in crafting, promoting, and overseeing innovative traineeship programs that address the expanding technical talent gap. Your leadership will drive initiatives that foster future-ready skill sets in critical technology sectors while enhancing our ecosystem through the development of both internal and external competencies.Key Responsibilities:1. Business Development and Growth Formulate and implement strategies to advance the Training Academy as a prominent commercial and strategic entity. Promote and position traineeship and training programs as effective solutions for industry partners to build internal competencies and tackle talent shortages. Identify new markets and partnership opportunities to broaden the Academy’s influence and effectiveness. Foster strong relationships with clients and stakeholders to secure program sponsorships, training engagements, and career pathways for trainees. 2. Program Management Direct the design and execution of comprehensive training and talent programs, ensuring alignment with client objectives, timelines, and business goals. Oversee the daily operations of the academy, including scheduling, resource allocation, budget management, and quality assurance. Monitor and report on essential performance metrics such as placement rates, client satisfaction, and revenue growth. Continuously enhance program offerings to remain aligned with industry demands and technological advancements. 3. Trainee Engagement and Support Manage the recruitment, onboarding, and development of trainees, ensuring a premium experience and successful career transitions. Provide leadership and mentorship to trainees throughout their learning journey, collaborating closely with trainers, mentors, and hiring partners. Track trainee progress and proactively address challenges to ensure successful outcomes. 4. Curriculum and Program Development Design and implement competency-based learning pathways focused on in-demand technical skills and industry standards. Collaborate with subject matter experts and partners to develop relevant, current training content. Ensure the academy’s curriculum remains adaptable to evolving workforce trends and technological innovations. 5. Data-Driven Strategy Leverage data and insights to evaluate program performance, identify trends, and inform strategic decisions. Regularly provide reports and recommendations to stakeholders based on data analysis.

Join AvePoint: Shaping the Future of Data ManagementAvePoint stands as a trailblazer in the realm of data management and governance, serving over 21,000 clients globally. We enhance digital workplaces across major platforms including Microsoft, Google, and Salesforce, backed by a strong network of over 3,500 channel partners. Our solutions are prominently featured in more than 100 cloud marketplaces. Discover more about us at www.avepoint.com.We believe in the power of our people and are committed to fostering a culture of agility, passion, and teamwork. At AvePoint, you have the opportunity to shape your career, make a lasting impact, and take charge of your future. Unleash your potential with us!

Join Adyen as a Technical Support Team Lead and play a pivotal role in enhancing our customer experience. In this leadership position, you will guide a team of dedicated support professionals, ensuring they provide exceptional technical assistance to our clients. Your expertise will help streamline processes and foster a customer-centric culture. You will collaborate closely with cross-functional teams to resolve complex issues and improve our service offerings.

Join bjakcareer as a Technical Lead in Machine Learning, where you will spearhead innovative machine learning projects and lead a talented team of engineers. Your expertise will drive the development and deployment of cutting-edge algorithms and models, shaping the future of our technology. Collaborate with cross-functional teams to identify opportunities and deliver impactful solutions.

Join our dynamic team at Accion Labs as a Dynamics CRM Technical Lead. In this critical role, you will be responsible for leading the technical implementation of Microsoft Dynamics CRM solutions, ensuring they meet client specifications and business requirements. You will work closely with cross-functional teams to deliver innovative and scalable solutions that enhance customer engagement and drive business success.

Join Datadog’s dynamic GTM Enablement team as a Technical Solutions Field Enablement Manager, where you will enhance the capabilities of our internal product experts including sales engineers, technical support engineers, and account managers. In this role, you will design and implement comprehensive training programs to foster a culture of continuous learning and support for our teams across the APJ region.As we scale rapidly, your ability to simplify complex concepts and deliver engaging onboarding experiences will be crucial. You will collaborate with local and global teams to create content that showcases our top-tier cloud monitoring solutions, ensuring our technical personnel are equipped to address customer challenges effectively.Datadog empowers organizations by providing a powerful monitoring service for hybrid cloud applications, enhancing agility, and offering complete visibility across applications. As part of our team, you'll contribute to our mission of driving successful digital transformations.We value a collaborative office culture and embrace a hybrid workplace model to support a balanced work-life experience for all our Datadogs.

Join our dynamic software engineering team as an OutSystems Technical Lead, where your expertise will play a pivotal role in enhancing our applications. In this position, you will architect and develop scalable solutions utilizing the OutSystems low-code platform, ensuring they align with both business objectives and technical specifications. Your key duties will include leading a development team, managing integrations, and ensuring adherence to high coding standards and best practices. You will also provide mentorship to your team, tackle complex technical issues, and oversee the delivery of secure, high-performance applications. Collaboration with stakeholders and cross-functional teams will be essential to meet our organizational goals. Additionally, you will keep abreast of the latest advancements in the OutSystems platform to maximize its value for the enterprise. This role requires a solid technical foundation, complemented by strong leadership capabilities.

Responsibilities:• Take ownership of the technical roadmap and architecture for enterprise Finance, Risk, and Compliance Systems (FRCS) platforms.• Lead the design and implementation of integration solutions, ensuring proper technical delivery and governance across ERP, EPM, GRC, and automation systems.• Guarantee system stability, performance, and compliance across all finance-related platforms.Qualifications:• Minimum of 8 years of experience in finance system integration, technical architecture, or leadership in ERP/EPM environments.• Proven expertise in SAP/Oracle integration, APIs, and middleware solutions (such as MuleSoft, Boomi, CPI, etc.).• Extensive experience in leading technical delivery for finance transformation initiatives or complex multi-system ecosystems.• In-depth understanding of financial data structures, FRCS processes, as well as security and compliance requirements.• Experience ensuring end-to-end data integrity across ERP, EPM, GRC, and reporting platforms, with a focus on compliance, audit readiness, and risk management for FRCS systems.• Ability to effectively collaborate with Finance, Risk, Audit, Technology, and third-party vendors.