Senior Customer Support Engineer

Role overview LaunchDarkly seeks a Senior IT Support Engineer to join the team in Oakland, California. This position centers on maintaining and enhancing internal IT infrastructure. The engineer will handle complex technical challenges and deliver high-level support to employees throughout the company. Key responsibilities Troubleshoot and resolve advanced technical issues impacting both systems and end users Support daily IT operations to ensure reliable system performance Collaborate with teams across departments to assess technology needs and implement solutions that improve productivity and efficiency Apply technical knowledge to ongoing IT projects and initiatives Collaboration This role works closely with cross-functional teams to refine internal processes and contribute to the success of company-wide IT initiatives.

Fivetran helps organizations access and use their data by making it easy to move information into data warehouses, ready for analysis. The company focuses on removing barriers to data access so teams can work with reliable, up-to-date information without heavy engineering work. Role Overview The Customer Support Engineer II will join the API Connector Team in Oakland, California. This role supports Fivetran’s customers by diagnosing and resolving technical issues, especially those related to data pipelines. The position combines technical troubleshooting with a strong customer focus, working alongside both internal teams and external partners to deliver timely solutions. Support Engineers at Fivetran advocate for customers and help prevent future issues through collaborative problem-solving. Work Location and Schedule This is a full-time, hybrid role based in the Oakland office. The schedule includes two days per week onsite, with the rest remote, to encourage both flexibility and in-person teamwork. Key Responsibilities Provide virtual technical support to Fivetran customers and partners. Work closely with customers and stakeholders to ensure satisfaction and resolve issues promptly. Investigate and solve technical problems within the Fivetran ecosystem using logs, internal and external tools, and your technical knowledge.

Since its inception, Fivetran has been dedicated to simplifying data access, making it as seamless and reliable as electricity. With Fivetran, customer data is delivered into warehouses in a canonical format, ready for querying, without the need for engineering or maintenance. Our technology empowers organizations to embrace a truly data-driven approach.About the RoleFivetran is at the forefront of building data pipelines that fuel the modern data stack for thousands of companies. We are seeking a Customer Support Engineer for our API Connector Team. In this role, Customer Support Engineers (CSEs) face intriguing technical challenges while collaborating with both internal and external stakeholders to ensure challenges are resolved promptly. As a Support Engineer, you will work alongside our dedicated customer teams to deliver an unparalleled experience. Our CSEs are considered the technical champions for our customers, employing a collaborative and comprehensive approach focused on both resolving and preventing issues.This is a full-time, hybrid position based out of our Oakland, CA offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, requiring two days in the office each week to foster teamwork and connection.

About the Role AECOM is hiring a Senior Mechanical Engineer in Oakland. This position focuses on delivering practical engineering solutions for a range of projects. The work supports sustainable designs that make a real impact in local communities. What You Will Do Apply advanced mechanical engineering skills to challenging projects Work closely with a team of experienced professionals Contribute to designs that prioritize sustainability and community benefit

Join our dynamic team at Coffman Engineers Inc. as a Senior Structural Engineer where your expertise will shape the future of structural design and engineering. In this role, you will leverage your extensive experience to lead complex projects, mentor junior engineers, and collaborate closely with cross-functional teams to deliver innovative and sustainable solutions.

arxlight-ai develops advanced drones to address security and safety challenges. The company designs and builds both hardware and software in-house, with a mission to deliver UAV systems that support the protection of lives. Role overview The Senior Electrical Engineer will take on the design, development, and deployment of hardware for intelligent robotic UAS platforms. This position works at the intersection of hardware, software, and autonomy, shaping systems that integrate perception, planning, control, and communication functions. Collaboration and impact This role requires close collaboration with mechanical, software, and firmware engineers. The main objective is to help transition robotics software from simulation environments into reliable, real-world field performance.

Since its inception, Fivetran has been dedicated to providing seamless and dependable access to data, akin to the reliability of electricity. With our technology, customer data is effortlessly integrated into their warehouses in a standardized format, ready for analysis without the need for engineering or ongoing maintenance. We take pride in the fact that more organizations are utilizing our solutions daily to become data-driven.About the RoleAs we build data pipelines that empower the modern data stack for thousands of companies, we are on the lookout for an exceptional and collaborative individual to join our Performance Engineering Team in the Platform Group as a Senior Staff Software Engineer. In this role, you will focus on developing top-tier enterprise capabilities and features tailored to our most demanding customers. The work you engage in will be highly visible and vital to the sustained growth and success of Fivetran, impacting our entire product suite as we advance our next-generation offerings in enterprise, data governance, and solutions engineering.Your main responsibility will be to ensure our product suite meets or surpasses performance benchmarks, enhancing overall product performance. This includes proposing and designing features that improve performance, executing performance tests, analyzing results to pinpoint issues, and proactively resolving them. You will also monitor system performance over time, identify trends, and suggest enhancements. Collaborating with engineers across various teams, you will participate in discussions, debates, and code reviews to refine ideas, designs, and implementations.The ideal candidate will embody a humble learning attitude, embracing current realities while approaching challenges from a foundational perspective. They will contribute innovative insights, empowering the team to make informed design choices. You will be actively involved in implementation tasks, consistently refining decision-making factors to align with strategic objectives.This full-time position is based in our Oakland office. Our hybrid work model provides a mix of remote flexibility and in-person collaboration, with two days in the office each week to foster team connection and growth.

AECOM is looking for an experienced Senior Manager of Construction Engineering to join our team in Oakland, CA.Role Overview:Guide and mentor employees while adhering to established policies.Develop and implement procedures that impact the organization effectively.Address a variety of complex issues requiring insightful analysis and an understanding of current business trends.Serve as an advisor to subordinates to ensure project schedules are met and technical issues are resolved efficiently.Possess budget management responsibilities.Recognize that poor decision-making or failure to meet objectives may lead to increased costs and affect the organization’s short-term goals.Oversee project administration throughout the construction cycle, focusing on technical, financial, and client satisfaction aspects.Accountable for the planning, design, and management of construction activities while coordinating personnel daily.Key Responsibilities:Conduct roadway construction inspections, quantity calculations, and ensure compliance with project specifications.Identify and address potential issues related to construction projects.Provide timely engineering solutions for challenges that arise.Maintain compliance with health and safety regulations to protect public and workforce during construction activities.Prepare documentation, including quantity calculations, records, reports, and correspondence relevant to construction efforts.Assist in creating final As-Built plans and reports upon project completion.Manage all required office engineering tasks such as project file organization and processing progress payments.Oversee compliance monitoring of Storm Water Pollution Prevention Plans (SWPPP) and Best Management Practices (BMP).

Role Overview Coffman Engineers, Inc. is looking for a Senior Electrical Engineer with at least 12 years of experience in electrical design and engineering. This position is based in Oakland. What You Will Do Lead electrical engineering projects from concept through completion Mentor and support junior engineers as they develop technical skills Work closely with professionals from other disciplines to deliver project solutions Ensure projects meet client requirements and comply with regulatory standards Who We’re Looking For 12+ years of experience in electrical design and engineering Strong leadership and project management skills Ability to guide and mentor less experienced engineers Comfort working with multidisciplinary teams

Since its inception, Fivetran has dedicated itself to simplifying and ensuring reliable access to data, akin to the way electricity is provided. With our solutions, customers receive their data seamlessly organized and ready to analyze in their data warehouses, eliminating the need for engineering or ongoing maintenance. We take pride in empowering more organizations to harness our technology daily and adopt a truly data-driven approach.About the RoleAt Fivetran, we are in the business of constructing data pipelines that support the modern data architecture for thousands of companies.We are looking for a passionate Senior Software Engineer to join our rapidly expanding team. You will play a vital role within the databases team by enhancing performance, improving reliability and architecture, and developing new features for our data pipeline services.This is a full-time, hybrid position based in our Oakland or Toronto offices. Our hybrid work model fosters a mix of remote flexibility and in-person collaboration, with two days a week dedicated to office attendance for team building and connection.

New Leaf Energy is a leading clean energy developer dedicated to partnering with landowners, policymakers, and various stakeholders to expedite the transition to a renewable energy future. By identifying high-value sites and collaborating with local communities, we work to develop impactful clean energy projects alongside long-term asset owners.We are currently looking for a Senior Utility Electrical Engineer to join our dynamic team. While our preference is for this role to be based in Lowell or Boston, MA, we are open to candidates in our Oakland, Troy, or Chicago offices. We value in-person collaboration and promote a hybrid work environment, requiring in-office presence at least two days a week on Tuesday, Wednesday, and Thursday, with flexibility on other days.In this position, you will assess potential distributed energy resources (DER) sites, craft regulatory policies, review proposed relaying and integration schemes, and provide engineering guidance to ensure optimal integration with the utility system.Internally, you will closely collaborate with teams from Interconnection, Policy, Project Development, and Development Engineering. Externally, you will act as the technical engineering lead when working with utility engineers across various service territories to design interconnection facilities and system modifications that enable the integration of parallel distributed generators while ensuring the safe and reliable operation of the distribution system. Developing a comprehensive understanding of New Leaf Energy’s design philosophy, engineering standards, and their financial implications on projects will be essential.Key Responsibilities Include:Evaluating and providing actionable feedback on distribution- and ISO-level utility impact studies regarding accuracy, required system upgrades, project design changes, and cost-effectiveness;Assisting project developers with the assessment of potential PV sites and estimating interconnection costs;Reviewing interconnection drawings and application packages for compliance with relevant utility standards and regulatory requirements;Managing the technical aspects of the interconnection process at the project level;Providing training and mentorship to the internal engineering team;Participating in internal initiatives for process improvement in terms of time and quality;Engaging actively in state- and industry-level technical policy working groups to advocate for policies and standards that facilitate clean energy integration.

Fictiv Empowers Hardware Innovators to Accelerate Product DevelopmentFictiv is dedicated to assisting product innovators in bringing their ideas to life.As a global leader in manufacturing and supply chain solutions, Fictiv enables companies to scale operations across its four manufacturing hubs located in India, Mexico, China, and the U.S. Businesses leverage Fictiv to access premium production, streamline supply chain logistics, and reduce associated risks—ensuring a swift transition from prototype to mass production. To date, Fictiv has successfully delivered over 35 million parts for various sectors including aerospace, robotics, automotive, and climate technology, empowering them to innovate more rapidly, conserve valuable resources, and enhance profitability. About the Role:Fictiv is at the forefront of developing next-generation intelligent manufacturing platforms. Our AI Team functions as a dedicated innovation unit, concentrating on delivering groundbreaking product capabilities for both Fictiv and Misumi.In contrast to maintaining outdated systems or releasing minor updates, this team investigates 0→1 product concepts, swiftly prototypes them with genuine users, and collaborates with the larger engineering team to evolve these ideas into production-ready solutions.This position is well-suited for engineers who excel in exploratory environments. You will operate at the nexus of AI, manufacturing, and real-world data, pinpointing opportunities where intelligent automation can significantly enhance digital manufacturing processes.An inventor's mindset, entrepreneurial spirit, and strong technical expertise are essential as you continuously test and refine concepts before scaling them up.Your contributions will shape the future of AI in digital manufacturing utilizing the proprietary datasets and operational insights from Fictiv and Misumi.

Role overview arxlight-ai is hiring a Senior Mechanical Engineer for its Oakland engineering team. This position centers on designing, developing, testing, and refining mechanical systems and components. The work is hands-on and technical, with regular collaboration across disciplines to deliver solutions that balance reliability and cost. Main responsibilities Design, develop, and analyze complex mechanical systems, components, and products. Create and review technical drawings, specifications, and related documentation. Conduct simulations, perform calculations, and carry out stress and thermal analyses to validate designs. Build and test prototypes, troubleshoot issues, and resolve design challenges as they come up. Collaborate with manufacturing, quality, and project teams to ensure designs are practical and meet standards. Maintain compliance with codes, standards, and safety requirements in all mechanical designs. Lead process improvement efforts to boost performance, reliability, and reduce costs. Participate in design reviews and offer technical input throughout the product development cycle.

Are you ready to shape the future of engineering?At Simpson Gumpertz & Heger (SGH), we are a leading national engineering firm dedicated to providing holistic solutions for our clients' most challenging projects. Our team harnesses a wealth of diverse experiences, technical strengths, and in-depth knowledge in structures, building enclosures, performance and code consulting, and applied science to deliver exceptional results. With over 800 professionals across the country, we are continuously pushing the boundaries of innovation.Why choose a career with SGH?Our environment encourages curiosity and exploration. Every team member is both a learner and a mentor, committed to personal development, teamwork, and advancing our industry standards. We are building a community that aspires for excellence and never settles for the status quo.Here are just a few reasons to love working at SGH:Our Work: Clients trust us to clarify their needs and provide exceptional solutions for complex projects.Our People: We are innovative thinkers and supportive colleagues, dedicated to continuous learning and professional growth.Our Commitment: We operate with integrity and have a strong sense of responsibility to give back to our communities and professions.Our Contribution: We offer a competitive and comprehensive compensation and benefits package that supports healthy lifestyles, strong relationships, and future success.We are seeking an individual passionate about engineering, architecture, and problem-solving.The Senior Consulting Engineer/Architect will lead small to medium-sized projects, providing design consultations, evaluating, investigating, and creating repair designs for existing buildings. You will oversee intricate standalone projects or manage multiple concurrent projects, mentor junior staff, and cultivate robust client relationships. Active engagement in professional associations and committees relevant to your technical expertise is expected. Key responsibilities include climbing ladders and scaffolding, working at heights, and traveling to various job sites by car, train, or air. This is an in-office role located in Oakland, CA, with options for flexible working hours.Key Responsibilities:Provide expert consultation on building enclosure waterproofing design...

Join DoorDash USA as a Senior Battery Engineer, taking charge of the comprehensive battery system architecture for our innovative robotic platform. This pivotal role involves overseeing the entire battery system design, from cell selection to full pack integration, addressing electrical configurations, mechanical packaging, thermal management, charging strategies, range calculations, and safety measures.Your contribution is vital for enhancing robot performance, reliability, safety, and lifecycle costs. We are looking for a candidate who possesses profound technical expertise in battery pack design and exceptional cross-functional execution capabilities.Key ResponsibilitiesBattery System Architecture & OwnershipLead the complete battery system design for our robotic platform.Establish system requirements, including energy density, power delivery, lifecycle, safety, and environmental constraints.Oversee cell selection and supplier evaluation.Define and optimize series and parallel configurations to achieve performance and reliability targets.Develop battery system specifications and validation plans.Mechanical Packaging & IntegrationDesign resilient mechanical packaging solutions suited for dynamic robotic environments.Ensure structural integrity under shock, vibration, and drop conditions.Work closely with mechanical and industrial design teams to integrate the battery within confined robotic packaging constraints.Enhance serviceability, modularity, and manufacturability.Thermal & Cooling SystemsDevise and validate cooling strategies, both passive and active.Model and simulate thermal behavior under peak loads and rapid charging conditions.Guarantee safe operation across various environmental temperature ranges.Implement strategies to mitigate thermal runaway and cell-to-cell propagation.

About Fictiv Fictiv supports product innovators throughout their manufacturing journeys. As a global manufacturing and supply chain company, Fictiv helps organizations scale by connecting them with four manufacturing hubs in India, Mexico, China, and the United States. Clients rely on Fictiv for advanced production capabilities, streamlined logistics, and reduced supply chain risks. Since 2013, Fictiv has delivered over 35 million commercial and prototype parts to sectors like aerospace, robotics, automotive, and climate technology, helping teams innovate faster and use resources efficiently. Role Overview Title: Senior Software Engineer (Backend, Node.js / AWS) Location: Oakland, CA office (Remote options available for residents of CA, OR, or WA) What You Will Do Fictiv is building a cloud-based, AI-driven digital manufacturing platform that accelerates the transition from prototype to production. As a Senior Backend Engineer, you will help develop and scale the systems that power this platform and support a global network of manufacturing partners. The work supports innovation in electric vehicles, robotics, and next-generation consumer products. Design and build reliable, scalable backend services on AWS Develop and maintain event-driven, asynchronous systems using Node.js Create and manage APIs (REST and GraphQL) for both customer-facing and internal applications Work closely with product, frontend, and infrastructure teams to deliver new features Participate in technical design discussions and promote best engineering practices Diagnose and resolve production issues to improve system reliability Enhance code quality through testing and observability improvements Fictiv welcomes engineers ready to solve complex, real-world problems at scale as the company continues to grow.

Join Artech Information Systems LLC as a Deskside Support Technician in Oakland, California. In this pivotal role, you will provide essential technical support directly to end-users, ensuring their computing needs are met efficiently and effectively. Your responsibilities will include troubleshooting hardware and software issues, installing and configuring systems, and assisting users in maximizing their technology experience.

Speechify seeks a Senior Software Engineer to focus on Windows and desktop applications. This role is based in Oakland, CA and centers on building tools that support users with reading challenges. Role overview This position involves developing and refining desktop applications for Windows. The work emphasizes usability and accessibility, ensuring products are effective for a wide range of users. What you will do Build and enhance Windows desktop applications, prioritizing ease of use and accessibility features. Collaborate with engineers and designers to deliver features that assist individuals with reading challenges. Use technical expertise to address complex problems and deliver practical solutions. About Speechify Speechify creates tools designed for people with reading challenges. The team values collaboration and focuses on thoughtful engineering and design to improve user experience.

We are seeking a highly skilled and motivated Senior DevOps Engineer to join our dynamic team. If you are passionate about automation, cloud infrastructure, and continuous integration/continuous deployment (CI/CD), this is the perfect opportunity for you!