Senior Customer Support Associate (Fluent in German)

Join our dynamic team as an IT Manager where you will lead innovative IT projects and ensure seamless IT operations. As a key player, you will oversee the IT strategy and execution, driving the implementation of cutting-edge technology solutions. Your fluency in German will be essential as you collaborate with international teams and clients.

Join us for an engaging and interactive skills workshop hosted by the CBS German Society in collaboration with Roland Berger. This unique event, titled 'Think Fast, Play Smart', is designed to enhance your critical thinking and teamwork abilities through fun and challenging activities. Participants will also have the opportunity to connect with fellow students and professionals while enjoying a lively atmosphere at Boulebar.

Sobi seeks a Marketing Support Manager / Office Manager based in Copenhagen. This hybrid position blends marketing coordination with responsibility for daily office operations. The role plays a key part in supporting the marketing team and ensuring the workspace stays organized and efficient. Key responsibilities Coordinate marketing activities and help manage campaign logistics Handle administrative tasks for the marketing team Oversee office logistics to keep daily operations running smoothly Role focus This position centers on both hands-on marketing support and practical office management. Success in this role means balancing team needs with the day-to-day demands of the office environment.

As an Account Manager for the Nordics, you will serve as the primary liaison for our Danish-speaking clients, ensuring they receive exceptional service and extensive support on our platform. Your understanding of both technical aspects and customer needs will enable you to foster economic growth and success for our clients. Your primary objective will be to enhance customer retention and satisfaction throughout the Nordics region.

Discover an exceptional opportunity to shape the Admin experience, not merely as a maintenance function, but as the cornerstone of Airtame's growth strategy. We believe that simplifying management and deployment for IT administrators is essential in empowering users to maximize their screen utilization in educational and corporate settings.At Airtame, we seek a dynamic Product Manager to spearhead the digital backbone of our platform. You will be responsible for enhancing the Admin experience, enabling our clients to manage their Airtame devices—whether physical in meeting rooms and classrooms or virtual instances on mini PCs, video bars, and interactive flat panels—across their organizations. As we ramp up our SaaS revenue, the strategic significance of this platform is paramount, directly influencing our product's usability, unit economics, and scalability.The Mandate: Architecting the Self-Serve Revenue EngineYour mission will be to transform the Admin Experience into a high-velocity growth engine. You will oversee the entire self-service journey, ensuring that administrators can seamlessly transition from a 'Try Now' trial to a fully licensed, multi-site deployment without the need for direct interaction with a sales representative. Additionally, you will provide valuable insights to support sales when larger prospects engage with the product. This role is pivotal, with your contributions to automated onboarding, transparent license management, and remote configuration serving as the primary drivers of our SaaS revenue objectives.Join a dedicated, cross-functional team in our Copenhagen office, where we champion high trust and professional autonomy, valuing clear communication and a flat organizational structure. You will lead an empowered squad of engineers and a designer, working collaboratively to prioritize and address product opportunities that drive user engagement and business growth.Defining the Admin ExperienceThe Admin experience is where hardware complexity meets software agility. You will tackle the core functional needs necessary to fuel Airtame’s growth:Fleet Management at Scale: Streamlining the process of mass-configuring devices, scheduling firmware updates, and managing digital signage content across hundreds of locations from a single browser tab.Global Visibility: Equipping administrators with essential data and health checks to proactively oversee their fleet, ensuring that classrooms, meeting spaces, and signage screens are consistently operational.The Conversion Path: Fine-tuning every interaction point within the web UI to make the value of our product immediately apparent, facilitating the decision to convert into a paid license.

Managing spend shouldn't be a hassle. At Pleo, we are revolutionizing the way businesses handle expenditure. Our intuitive solutions streamline financial processes, making them efficient and empowering for both finance teams and employees, all while driving businesses to 'go beyond'.The name 'Pleo' signifies 'more than you'd expect', a principle that has guided our success over the past decade.We are at a transformative juncture in our journey; every decision we make influences our 40,000+ clients, our operations, and our shared success. We seek individuals who take pride in identifying customer needs, simplifying complex challenges, and respectfully questioning the status quo while aiming high. With ambitious goals propelling us forward, we embrace the thrill of not having all the answers yet! Our team of over 850 people, representing more than 100 nationalities, is committed to shaping the future of business spending together.About the RoleAs the Manager of Internal Technology, you will serve as the technical and strategic linchpin for our People Technology framework. Your primary focus will be to enable the organization through well-coordinated, scalable, and dependable People systems. You’ll ensure that our People Tech stack aligns with Pleo’s growth strategy, operational model, and employee experience, turning business requirements into innovative technical solutions.Your role will enhance the synergy of our systems, provide technical mentorship within the People Tech domain, and contribute to the creation of a world-class HRIS environment, particularly as we advance our recent HiBob implementation and the broader People systems ecosystem.This position integrates hands-on engineering, architectural stewardship, and leadership influence. You will be instrumental in defining the long-term vision for People Tech, guiding fellow engineers, and collaborating with People Operations, Talent Acquisition, Payroll, and L&D to craft scalable and user-centered processes.If you are passionate about resolving intricate challenges within human systems, designing resilient architectures, and ensuring technology genuinely facilitates business operations and growth, this position is for you.Your ResponsibilitiesAs the Manager of Internal Technology, your tasks will include:Defining the technical roadmap and architecture for our People SaaS ecosystem, including HiBob, GreenHouse, Zinc, Contractbook, and supporting tools, while establishing integration standards and evaluating new platforms.Collaborating with People Operations, Talent Acquisition, Payroll, and Learning & Development teams to create efficient and human-centric processes.

Role Overview The Quality Assurance Manager at Unilabs ensures that quality management standards remain high and consistent with leadership expectations. This position maintains and updates the quality management systems to comply with current regulations and industry practices. Main Responsibilities Ensure all activities align with Unilabs' quality assurance system and regulatory requirements, including GCP, GCLP, CLIA, and ISO 15189 (IVDR). Key Duties Audits: Develop and approve detailed audit plans. Conduct internal audits of facilities, processes, and studies. Oversee external audits and assess Centers of Excellence (CoE). Prepare for quality assurance audits and supplier assessments. Support authority inspections and customer audits. Represent Unilabs Pharma solutions during customer audits at CoE locations. Deliver training programs focused on quality standards. Administer and maintain the Quality Management System. Handle deviations, including root cause analysis and implementation of Corrective and Preventive Actions (CAPA). Report Key Performance Indicators (KPIs) to Management and Group QA. Participate in meetings, committee work, and training sessions as needed. Support quality-related projects and drive organizational improvements. Review and contribute to Master Service Agreements. Serve as the main quality assurance contact in regulatory authority registers. Prepare documentation for Quality Management reviews. Location This role is based in Copenhagen, Capital Region of Denmark.

We are seeking a highly skilled Senior Project Manager to join our dynamic team at Turner Townsend in Copenhagen. In this pivotal role, you will be responsible for leading and managing complex real estate projects from inception to completion. Your expertise will guide our clients through the entire project lifecycle, ensuring successful delivery on time and within budget.Your ability to foster strong relationships with stakeholders, coupled with your project management acumen, will be instrumental in driving project success. You will collaborate with multidisciplinary teams and utilize your strategic thinking to solve challenges and optimize project outcomes.

We are seeking a dedicated and experienced Rail Depot Manager to oversee the operations at our rail depot in Copenhagen. In this pivotal role, you will be responsible for ensuring the efficient management of rail services, coordinating maintenance schedules, and leading a team of professionals committed to delivering excellence in rail transport.Your leadership will be essential in fostering a safe and productive work environment while implementing strategies that enhance operational efficiency and customer satisfaction.

Role overview Turner Townsend is seeking a Data Center Procurement and Contracts Manager to join the team in Copenhagen. This position plays a central role in shaping procurement strategies and overseeing contracts that support data center operations. The focus is on driving performance and maintaining cost efficiency across multiple projects. What you will do Develop and implement procurement strategies tailored to data center projects. Oversee contract management, ensuring compliance and delivering value to the business. Collaborate with stakeholders to negotiate contract terms and put procurement solutions into practice. Track supplier performance and manage costs throughout the lifecycle of each contract. Location This role is based in Copenhagen.

Join ZURU on an exhilarating journey to revolutionize industries and reshape the future through unparalleled creativity and cutting-edge automation. Our diverse business portfolio includes: ZURU Toys, which reinvents play through innovative design; ZURU Tech, a frontrunner in building automation; and ZURU Edge, which leads the charge in developing next-generation FMCG brands tailored for today's modern consumers.Established in 2003 by brothers Nick and Mat Mowbray, who have been recognized as EY Entrepreneur of the Year and inducted into the World Entrepreneur Hall of Fame, ZURU has expanded to a vibrant team of over 5,000 across more than 30 countries. As one of the world's largest toy manufacturers, our award-winning portfolio boasts beloved brands such as Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers, alongside our innovative FMCG brands including MONDAY Haircare, NOOD, BONKERS, and Rascals.

Role Overview Red Bull GmbH is hiring a Category Analytics & Insights Manager in Copenhagen. This role focuses on guiding data-driven decisions to strengthen Red Bull’s position in the market. What You Will Do Analyze category trends and market data to uncover patterns and opportunities. Work closely with teams across the business to share findings and support strategic planning. Translate complex data into clear, actionable insights for internal stakeholders. Collaboration Expect frequent collaboration with colleagues from different departments, using insights to shape business initiatives and support Red Bull’s growth in the region.

Join Trustpilot as an Account Manager focusing on small and medium businesses (SMB) in Copenhagen. In this dynamic role, you will be responsible for nurturing client relationships, driving user engagement, and ensuring customer satisfaction. Your expertise will help SMBs leverage Trustpilot's platform to enhance their online reputation and grow their businesses. If you are passionate about helping businesses succeed and have a knack for strategic account management, we want to hear from you!

Join Ebury as an FX Client Portfolio Manager, where you will play a crucial role in managing and developing our client relationships in the foreign exchange market. You will be responsible for advising clients on FX strategies, managing their portfolios, and ensuring they receive the highest level of service. This position is perfect for someone with a passion for financial markets and a drive to excel in a dynamic environment.

Sobi is seeking a Patient Access Manager to join the team in Copenhagen. This role centers on improving how patients receive access to Sobi’s therapies. The Patient Access Manager leads efforts to ensure patients can obtain their medications without unnecessary delays. Key responsibilities Lead and support a team dedicated to streamlining patient access to Sobi’s treatments Develop and implement strategies that enhance patient access services Use operational experience to identify and remove barriers, helping speed up the delivery of needed medications Location This position is based in Copenhagen.

Managing employee expenses should not be a cumbersome task. At Pleo, we are revolutionizing spend management. Our solutions streamline financial processes, making them not only efficient but also empowering for both finance teams and employees. Our mission is to help businesses transcend traditional barriers.The term ‘Pleo’ signifies ‘more than you’d expect’, and embracing this principle has been the cornerstone of our success for over a decade.We’re at a transformative stage in our journey; every decision we make shapes the experience of our 40,000+ clients and influences our collective success. We seek individuals who take pride in identifying customer needs, simplifying complex challenges, and respectfully challenging the status quo. With ambitious goals propelling us, we are eager to explore the unknown together. We are a passionate, innovative, and diverse team of over 850 professionals from more than 100 nationalities, all dedicated to redefining the future of business spending.Role OverviewWe are in search of an Engineering Manager to lead our Employee Spend & Mobile Segment at Pleo. This pivotal role places you at the helm of enhancing our technical capabilities and driving innovation. You will work with one or two of our squads, managing up to 12 direct reports, while closely collaborating with Product Managers and Designers.Reporting to our segment’s engineering lead, you will spearhead our mobile app projects and oversee user features and enhancements for Pleo. Additionally, you will partner with cross-functional teams to ensure successful outcomes.Your Leadership PhilosophyWe believe in hiring leaders we would be proud to work for, regardless of their role in the organization. This ethos should resonate in every interaction.We seek someone who values people as individuals. Our focus is on authentic leadership and continuous personal development.We hope you will exemplify vulnerability, transparency, and active listening to your team.With this leadership approach, we believe you and your team can chart an extraordinary path forward, celebrating successes together at the peak rather than being left behind.

Planday, headquartered in Copenhagen, develops workforce management tools for shift-based businesses. The platform helps companies with scheduling, communication, and team efficiency. Now part of the Xero group, Planday supports hundreds of thousands of users throughout Europe and continues to expand in its core markets. Role overview The Regional Marketing Manager - Nordics is based in Denmark at Kuglegårdsvej 7. This role leads marketing across Denmark, Norway, and Sweden, Planday’s most established region, known for strong brand recognition and a loyal customer base. The position is central to maintaining Planday’s market leadership, building new business opportunities, and deepening engagement with existing customers. Collaboration is key in this role. The Regional Marketing Manager works alongside Sales, Partnerships, Product Marketing, and the broader marketing team. As the main marketing contact for the Nordic commercial teams, this person ensures that marketing efforts align with regional revenue objectives. Key focus areas Grow the sales pipeline in priority sectors Design and deliver regional marketing programs that support sales Increase demand and customer engagement in established Nordic markets Adapt global campaigns for Nordic audiences Develop marketing campaigns tailored to the Nordic region Strengthen Planday’s industry presence and build market relationships Main responsibilities Lead and execute marketing initiatives across the Nordics, delivering integrated campaigns to increase awareness, engagement, and demand for Planday Work across multiple channels, including events, digital marketing, partnerships, public relations, industry sponsorships, and content marketing

Do you have extensive experience in managing large-scale IT projects? Are you passionate about delivering innovative IT solutions to critical societal challenges? If so, you might be the perfect addition to our team as an IT Manager at Netcompany. In this role, you will be presented with challenges that demand both strong leadership and technical IT skills.Job Responsibilities and TechnologiesAs an IT Manager at Netcompany, you will be responsible for steering IT projects towards successful completion. You will oversee your project team, manage risks associated with major project deliveries, and take accountability for both quality and progress. Additionally, you will provide consulting and business development support to clients, as well as engage in proposal writing.Alongside your managerial duties, it is essential that you possess robust IT expertise. As an IT Manager, your ability to offer strategic advice and solve problems regarding the technical solutions provided to clients will be paramount.In addition to project management, you will also serve as a mentor for motivated junior and senior consultants. This mentoring relationship will enable you to guide and develop your mentees throughout their careers at Netcompany.Your role will encompass the following tasks:Leading and ensuring the progress of projects, often utilizing agile development methodologiesParticipating in steering committee meetings with representatives from both Netcompany and the clientAdvising clients regarding deliverablesCoordinating across various project streams such as testing, organizational implementation, and developmentLeading proposal teams and conducting development discussions with menteesAbout YouWe envision that you:Possess strong IT skills and relevant experience within the IT industryHave experience managing larger IT deliveries, including agile development methodologiesDemonstrate a solid commercial understanding and are an ambitious, trustworthy leaderHold a relevant Master's degree, such as in Software Engineering, Computer Science, Information Technology, or similar fields.Advance Your Development with UsAt Netcompany, we focus on your personal and professional growth. We offer a structured career model that allows you to build upon the experiences you bring with you.When you join us, you will receive a personal mentor who will act as your partner in progressing your personal and career goals. This close relationship with an experienced colleague in management will provide you with direct insight into various business areas and responsibilities that align with your interests and aspirations.Furthermore, you will participate in our training program, Netcompany Academy, where you will have access to courses and seminars tailored to your career stage. All courses are taught by experienced Netcompany colleagues, ensuring that all content is of the highest quality.

At Trustpilot, we are embarking on an exciting journey as a profitable, high-growth FTSE-250 company. Our vision is grand: to become the universal symbol of trust. We operate the world's largest independent consumer review platform, and while we've made significant strides, there is still much thrilling work ahead. Join us at the forefront of trust!We are on the lookout for a customer-focused Account Manager to play a key role in Trustpilot's new chapter in our home market: Denmark.Although Trustpilot is already well-known, our mission is to ensure that our Danish customers fully appreciate the substantial value, strategic opportunities, and future direction of our platform. In this role, you won’t just manage accounts; you will be the commercial driving force.In this crucial position, you will be responsible for customer retention and growth. Acting as a Trusted Advisor, you will forge long-lasting relationships and develop strategic success plans that guarantee customers receive the utmost value from Trustpilot’s offerings. Your expertise will be vital in driving retention, reducing churn, and maximizing growth within this essential market.As a member of our newly established team dedicated to Denmark, you will work directly from our Copenhagen HQ alongside our Country Manager, Ana Marija. If you are enthusiastic about becoming a Trusted Advisor and actively cultivating a significant market, this is your chance.Your Responsibilities:Manage a customer portfolio for the Danish market, serving as the primary contact.Analyze market trends and customer behaviors in Denmark to pinpoint areas for improvement and growth.Build strong relationships with customers to ensure satisfaction, product adoption, and contract renewals.Create and implement customized strategies to enhance customer satisfaction and value delivery specifically for the Danish market.Deliver a top-tier experience by understanding client objectives and KPIs, ensuring that Trustpilot meets them.Boost renewal rates and diminish churn.Recognize and actively pursue upsell opportunities and new revenue streams.Act as a trusted advisor by advocating for client needs within internal support, product, engineering, and sales teams.Successfully onboard clients, ensuring they fully leverage their paid subscriptions.