Senior Customer Solution Engineer

Role overview Unily is expanding in the enterprise Employee Experience sector and seeks a Senior Solutions Engineer based in London. This role supports complex enterprise sales efforts across the EMEA region, working closely with internal teams and prospective clients. What you will do Collaborate with Account Executives to identify and pursue high-value opportunities, guiding prospects through complex buying decisions. Blend strategic insight with technical expertise to shape solution strategies and communicate the benefits of transformation initiatives. Act as a trusted advisor throughout the sales process, helping clients understand how Unily addresses their current needs. Lead product demonstrations, workshops, and proofs of concept that highlight business value and outcomes. Requirements Significant experience managing complex, multi-stakeholder enterprise deals within the EMEA region. Strong skills in clarifying intricate sales processes and building trust with both prospects and clients. Comfortable working alongside technical and commercial teams. This position suits someone who brings structure to ambiguity and communicates both the strategy and technical aspects of Unily’s solutions.

About Hebbia Hebbia is a pioneering AI platform for investors and bankers, dedicated to generating alpha and maximizing returns. Established in 2020 by George Sivulka and supported by notable investors such as Peter Thiel and Andreessen Horowitz, Hebbia empowers investment decisions for major firms including BlackRock, KKR, Carlyle, Centerview, and 40% of the world’s largest asset managers. Our flagship product, Matrix, is renowned for delivering exceptional accuracy, speed, and transparency in AI-driven analysis, currently assisting in managing over $30 trillion in global assets. We provide the intelligence that equips finance professionals with a competitive edge. Our AI technology reveals signals that are invisible to the human eye, uncovers hidden opportunities, and accelerates decision-making with unparalleled speed and confidence. We don't just streamline workflows; we revolutionize capital deployment, risk management, and value creation across markets. At Hebbia, we are not just a tool; we are the competitive advantage that enhances performance, alpha generation, and market leadership. About the Solutions Engineering Team The Solutions Engineering team transforms buyer interest into firm enterprise conviction. In intricate evaluations where customers assess risk, they clarify ambiguous challenges, construct tailored AI workflows, and validate value within real data environments. Their efforts significantly boost win rates, shorten deal cycles, and instill confidence in executives, positioning the team as a primary driver of revenue and product credibility, rather than merely a sales support function. As Hebbia expands into new markets and segments, each move necessitates deeper technical validation, requiring the Solutions Engineering team to grow and adapt rapidly. Their insights create repeatable solution patterns that refine positioning and unlock larger deals, making this function a core driver of scalable growth. Role Overview As a Solutions Engineer at Hebbia, you will be a key leader responsible for orchestrating technical strategies in complex, high-stakes enterprise evaluations. You will operate at the confluence of commercial leadership and AI execution, crafting structured solutions that meet client needs.

Join our dynamic team at Linear as a Solutions Engineer based in Europe. In this role, you will be instrumental in providing technical solutions and support to our clients, ensuring they maximize the value of our innovative software products. You will collaborate with cross-functional teams to understand customer requirements and deliver tailored solutions that meet their needs.As a Solutions Engineer, you will engage with clients through various stages of the implementation process, offering expert guidance and technical support. Your ability to communicate complex concepts clearly will be vital to building strong relationships with our clients.

Transform the Future of Finance.At Light, we are on a mission to revolutionize the outdated ERP systems of the industrial age with innovative software that is dynamic and responsive. Our Smart Financial Platform empowers modern, global enterprises with features like automated accounting, real-time reporting, and seamless financial operations that adapt to the speed of business.We take pride in co-creating solutions with our clients, delivering rapid results, and maintaining an unwavering commitment to excellence. In a short span, Light has evolved from a concept to the backbone of leading enterprises such as Lovable, Legora, and Keyshot. Our users don't just utilize Light—they revel in it.As part of an early-stage team, you will help define a new software category—think engineers who are passionate about finance, designers focused on reconciliation, and operators considering finance as a product. If you are excited about modernizing financial workflows and transforming how the world manages money, you belong here.Supported by top-tier investors and guided by industry leaders, we are crafting groundbreaking products with the freedom to innovate boldly and take ownership of our results.Join us in making Light the go-to solution for next-generation finance.This Solutions Engineer RoleLead technical pre-sales initiatives for multinational clients assessing Light's platform, particularly organizations transitioning from or enhancing legacy ERPs.Conduct product and technical demonstrations that highlight how Light effectively addresses intricate financial workflows, system integrations, and scalability.Collaborate closely with the technical and financial stakeholders of prospects to comprehend existing systems, data flows, and challenges.Design and propose architecture and implementation strategies tailored to client requirements, ensuring feasibility and scalability.Assist with RFPs and respond to technical inquiries, elucidating how existing or custom integrations will function.Your Role in the TeamYour primary goal is to convert intricate client needs into persuasive technical solutions—demonstrating to both clients and Light how the platform adds value. You will serve as a vital link between sales, product management, engineering, implementation, and clients. Strong presentation skills, comprehensive ERP knowledge, and an ability to distill complexity are essential. This role is highly visible and client-facing, with direct accountability for driving deal closures and ensuring technical alignment from the outset.

Department Overview:Join our dynamic Customer Success team at InfoSum, where we integrate support, customer operations, and solutions engineering to deliver unparalleled value to our clients. Our mission is to empower our customers to fully leverage the InfoSum platform, providing them with essential support and continuously gathering insights from their use cases for internal improvements.Sub Department Overview:The Customer Success team is dedicated to understanding and addressing the needs of our signed clients. We achieve this by consulting on 1PD strategy, platform utilization, and fostering partnerships. By providing feedback to the core business, we uncover essential requirements and opportunities that facilitate collaboration across departments for renewals, addressing platform challenges, upselling opportunities, and managing legal inquiries to ensure excellent service delivery.Job Overview:As the Director of Solutions Engineering, you will be pivotal in ensuring that InfoSum’s clients maximize the value derived from our platform. You will lead a talented team of Solutions Engineers, offering technical expertise and strategic direction to assist clients in implementing, optimizing, and scaling their use of InfoSum’s technology. This role requires a unique combination of technical skills, leadership qualities, and customer engagement abilities to drive successful outcomes for our clients while supporting the growth of InfoSum.Core Responsibilities:Lead and mentor the Solutions Engineering team, promoting a culture of technical excellence and a customer-first approach.Collaborate closely with the Customer Success and Sales teams to identify client needs and deliver technical solutions that enhance adoption and create value.Serve as a strategic consultant for customers, advising on best practices for data collaboration, identity resolution, and platform integration.Manage the implementation of InfoSum’s technology for new clients, ensuring smooth onboarding and integration with existing data ecosystems.Work with Product and Engineering teams to relay customer feedback, influencing product development priorities.Create and refine technical documentation, best practices, and training materials to facilitate customer onboarding and ongoing education.Encourage the team to proactively seek out opportunities to expand usage, enhance performance, and ensure long-term customer success.Support pre-sales initiatives by providing technical expertise during client engagements, effectively communicating the value of InfoSum’s platform.Handle technical escalations, troubleshooting complex issues, and coordinating with internal teams to deliver timely resolutions.Drive continuous improvement within the Solutions Engineering function, enhancing processes to boost efficiency and customer impact.

For over two decades, Smartsheet has been at the forefront of empowering individuals and teams to accomplish anything they set their minds to. Through our innovative work management solutions, we enable teams to automate mundane tasks, extract valuable insights, and scale operations more intelligently. Above all, we are dedicated to creating an environment that fosters big thinking, decisive action, and the pursuit of meaningful work. When challenges meet purpose, and passion transforms into progress, that is the magic we experience every day.We are in search of an Enterprise Solutions Engineer who will play a pivotal role in providing technical expertise throughout the inside sales process. As a trusted advisor, you will guide clients in the successful deployment and adoption of Smartsheet solutions.This prominent position is part of our Enterprise Sales team and will report directly to the Manager of Enterprise Solutions Engineering.Your Responsibilities:Become a recognized Smartsheet expert, developing comprehensive knowledge in workflow definition and solution design.Collaborate closely with Account Executives to deliver dynamic technical demonstrations of the Smartsheet SaaS platform, integrations, and add-ons.Work in tandem with fellow Solutions Engineers to craft inventive solutions tailored to customer requirements utilizing Smartsheet.Identify, construct, and present Smartsheet solutions that effectively address specific customer challenges.Foster strong relationships with sales teams to ensure successful sales engagements, which may include providing daily product and technical support to cross-functional partners.Assist in preparing technical responses to inquiries from prospects, FAQs, and knowledge base entries; help establish best practices for widespread usage across large enterprises.Engage with Product teams to align offerings with customer needs.Occasionally support marketing events by traveling onsite to represent Smartsheet, showcase the platform, and connect with customers or prospects.Perform other duties as assigned.

About UsSmarsh is dedicated to empowering organizations to effectively manage risk while harnessing intelligence from their digital communications. With a thriving community of over 6,500 clients in regulated sectors, Smarsh provides indispensable tools for identifying compliance, legal, and reputational risks across more than 80 communication channels, helping to avert potential regulatory penalties and negative publicity. Our commitment to relentless innovation has earned us recognition from industry analysts such as Gartner and Forrester, while our sustained growth has placed us on the Inc. 5000 list of the fastest-growing American companies since 2008.We are in search of a highly skilled Senior Solutions Engineer to collaborate with our Sales Executives in pursuing various opportunities, including renewals, upsells, and acquiring new clients. The ideal candidate will bring exceptional technical proficiency in B2B Enterprise SaaS sales. In this role, the Senior Solutions Engineer will be instrumental in effectively positioning all Smarsh products in the market and advancing sales cycles towards technical victories.

About DecagonDecagon stands at the forefront of conversational AI, enabling brands to provide unparalleled concierge-level customer experiences. Our cutting-edge technology empowers leading enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across all communication channels, including voice, chat, email, and SMS.We envision a future where customer interactions are revolutionized, moving from mundane support tickets to swift resolutions and enriching conversations that foster deeper relationships. Our mission is supported by prestigious investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, who share our innovative vision.As a company that values collaboration and excellence, we operate from our London office, where our principles—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our collective growth and success.About the RoleWe are seeking a Senior Solutions Engineer, a pivotal technical role that will help define the future of our AI-driven solutions in the enterprise sector. This position bridges pre-sales engineering, product strategy, and enterprise architecture. You will act as a trusted technical advisor to enterprise clients, facilitating value-driven solutions and integrating Decagon’s AI-native platform into complex ecosystems.

Role Overview Okta is hiring a Senior Solutions Engineer in London. This position focuses on delivering identity solutions to a wide range of clients. The work combines technical expertise with client-facing collaboration, aiming to improve user experience and maintain strong security and compliance standards. What You Will Do Work directly with customers to understand their requirements and design solutions tailored to their needs Implement Okta's identity products across varied client environments Collaborate with cross-functional teams to ensure smooth project delivery Provide technical guidance throughout the solution lifecycle Mentor junior engineers and contribute to team knowledge sharing What Matters Here Strong background in identity solutions and security Ability to translate client needs into actionable technical plans Experience working with diverse stakeholders Commitment to Okta's mission of secure access for all users

Ironclad stands at the forefront of the AI contracting revolution, transforming agreements into valuable assets. With our platform, contracts are expedited, insights are revealed in real-time, and operations are streamlined—all while maintaining your control. Ironclad seamlessly integrates the entire contract process, offering leaders the visibility they require to stay ahead. Esteemed organizations such as OpenAI, the World Health Organization, and the Associated Press trust Ironclad to boost their operational efficiency.Recognized industry-wide, Ironclad is a leader in the Forrester Wave and the Gartner Magic Quadrant for Contract Lifecycle Management, and has earned accolades as a Fortune Great Place to Work and one of Fast Company’s Most Innovative Workplaces. Furthermore, our commitment to innovation has placed us in Forbes’ AI 50 and Business Insider’s Companies to Bet Your Career On. Our growth is supported by top investors like Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more details, visit www.ironcladapp.com or connect with us on LinkedIn.This role is hybrid, requiring attendance at our London office at least twice a week on Tuesdays and Thursdays for collaboration purposes. Additional in-office days may occur for team or company events.Candidates must possess the unrestricted right to work in the United Kingdom.Solutions Engineering at IroncladAs a Solutions Engineer (SE) at Ironclad, you will serve as a pre-sales technical expert within our Sales Team. Collaborating closely with prospects as well as our Sales, Implementation, and Product teams, you will play a pivotal role in the technical evaluation and sales process.Ironclad SEs are innovative, value-centric technology enthusiasts who thrive on interaction. They enhance sales through effective communication, focusing on customer use cases, technological infrastructure, and solution architecture. With an in-depth understanding of our platform, SEs enable prospects to see how Ironclad can meet their needs.Moreover, SEs contribute to the continuous improvement of our platform by capturing complex technical requirements from the market and translating them into actionable insights for our Product team.

At Taktile, we are revolutionizing the way financial institutions utilize artificial intelligence to make pivotal decisions. As we expand our footprint with enterprise clients across the financial services sector, we are on the lookout for a Lead Solutions Engineer to become a vital part of our pre-sales team. In this role, you will showcase the transformative capabilities of AI-driven decision-making to some of the world's foremost financial institutions.As the Lead Solutions Engineer specializing in enterprise pre-sales, you will serve as the technical liaison between our potential enterprise clients and our AI-powered decision-making platform. Collaborating closely with the Sales Team, you will design and implement AI-driven solutions tailored for the most innovative players in the financial sector. Your primary objective will be to secure the technical win by illustrating how Taktile harnesses Generative AI and advanced Machine Learning to tackle intricate challenges related to credit, risk, and fraud. You will be a trusted advisor to our clients, helping them to achieve their strategic objectives and realize the value of incorporating Taktile into their decision-making technology stack.If you are enthusiastic about pioneering technology, stay informed on the latest advancements in AI, and possess several years of practical experience with Python, APIs, and contemporary AI models in customer-facing roles, all while thriving in a collaborative environment that fosters growth, then this opportunity is made for you!

Are you passionate about delivering exceptional solutions in a fast-paced environment? Join Algolia as a Senior Solutions Engineer, where you will play a critical role in shaping the technical success of our customers. In this position, you will leverage your deep technical expertise and innovative problem-solving skills to help clients implement our search and discovery APIs effectively.Your responsibilities will include collaborating with cross-functional teams, providing technical guidance, and ensuring the highest level of customer satisfaction. If you thrive in a dynamic environment and have a knack for translating complex technical concepts into practical solutions, we want to hear from you!

CoreWeave is recognized as The Essential Cloud for AI™, designed for innovators by innovators. Our platform provides cutting-edge technology, tools, and expert teams that empower pioneers to confidently build and scale AI solutions. With the trust of leading AI laboratories, startups, and global enterprises, CoreWeave merges exceptional infrastructure performance with profound technical expertise to drive breakthroughs and transform compute capabilities. Established in 2017, CoreWeave became a publicly traded entity (Nasdaq: CRWV) in March 2025. Discover more at www.coreweave.com.As a proud Living Wage accredited employer, we prioritize fair compensation for our team.Your Responsibilities:Lead the effort as a Lead Solutions Architect, serving as a technical expert to guide enterprise clients in exploring AI-driven solutions for engineering challenges.Collaborate with sales teams and Deployment Strategists to meticulously understand customer needs and design tailored technical solutions that showcase the value of AI in intricate engineering workflows.Oversee proof-of-value initiatives, prototype AI workflows, and validate technical feasibility using client data.Ensure that proposed solutions are technically sound, provide quantifiable benefits, and are primed for seamless transition to implementation teams.

Partly is building a global platform for automotive replacement parts, aiming to modernize a $1.9 trillion industry still tied to legacy systems and fragmented data. Backed by investors such as Blackbird Ventures, Square Peg, and Octopus Ventures, and supported by leaders from Figma and Notion, the company has grown rapidly and now supports hundreds of businesses worldwide with its cataloging and management solutions. With expansion underway in the UK and Europe, Partly is seeking a Technical Solutions Engineer to help drive this growth from London or remotely within the UK. Role overview This position focuses on solving complex data challenges in the automotive sector. Automotive data is often inconsistent and scattered across formats, and this role centers on working directly with enterprise customers to understand their data needs and demonstrate how Partly's AI platform can address longstanding issues. The Technical Solutions Engineer manages the entire data journey for clients, from ingestion through transformation to deployment, while collaborating closely with Sales, Customer Success, Product, and Engineering teams. The role reports to the EU General Manager. What you will do Work with enterprise automotive customers to understand their data environments and business goals, applying Partly's AI platform to solve complex problems. Partner with Account Executives on evaluations and pilots, define success metrics, lead technical discussions, and deliver meaningful results for clients. Design and present tailored solutions that highlight the value of Partly's platform in real-world scenarios. Serve as a trusted technical advisor, offering architectural and integration guidance to customer engineering and data teams. Share insights from customer projects with Product and Engineering, helping shape the product roadmap. Document patterns and trends from customer engagements into repeatable playbooks for future use.

Our MissionAt Omnea, we are transforming the operational landscape for enterprise businesses, starting with the most challenging aspect: procurement. The traditional procurement process can be cumbersome, often involving 50+ emails and coordination among Finance, Legal, Security, and IT departments just to approve a single purchase.Having secured $75M from Khosla Ventures, Insight Partners, and Accel, our aim is to streamline this process. Our innovative AI-driven platform connects every stakeholder, step, and system, enabling rapid, secure, and efficient procurement. We offer a comprehensive solution that allows users to request purchases, automate approvals and renewals, assess supplier risks in real-time, and gain complete visibility into spending.This represents a $7B+ untapped market, and our growth trajectory demonstrates the significant opportunity ahead: we have increased our Annual Recurring Revenue (ARR) tenfold to double-digit millions within just 18 months and have earned the trust of global enterprises such as Spotify, MongoDB, Monzo, and Albertsons. We are proud to be recognized as the 4th fastest growing startup in Europe.Our team has a successful track record, having previously scaled Tessian (a leading cybersecurity technology firm, backed by Sequoia, Balderton, and Accel, which was acquired post-Series C). Our members include former founders and operators who have successfully grown unicorns, launched top-tier products, and operated at the highest levels in the industry. You will collaborate with leaders such as Ben, Abs, Sabrina, and Rebe.What We're Looking ForWe are in search of a technically adept and customer-focused Enterprise Solutions Engineer to join our dynamic team. This role is perfect for someone enthusiastic about taking ownership in a pre-sales capacity, acting as the primary technical advisor to prospective clients.You will be instrumental in developing customer solutions, ensuring our platform aligns with their unique requirements, and facilitating a seamless transition to our Customer team. Your contributions will directly influence deal success, from conducting technical discovery sessions to crafting tailored demos and Proofs of Concept (PoCs), as well as troubleshooting and addressing technical inquiries. This collaborative position demands a blend of technical and finance/procurement expertise, along with a strong customer-oriented approach.

Our MissionAt Planday, a part of Xero, we believe that scheduling goes beyond merely filling shifts. It’s about discovering the ideal balance that fuels business growth while allowing team members to achieve a fulfilling work/life balance.Our goal is to harness the power of Agentic AI to pave the way for a future where managers can effortlessly free up precious time for both their businesses and teams. We are not just developing software; we are on a transformative journey to humanize shift work, making work/life balance accessible for all shift workers. By leveraging cutting-edge technology, we empower individuals to realize their full potential both at work and in life.Founded in 2004 and headquartered in Copenhagen, Denmark, Planday has been instrumental in crafting optimal schedules for hundreds of thousands of users globally. Since being acquired by Xero in 2021, our commitment to innovation has only strengthened.Your ImpactAs a Senior Solution Engineer, you will play a pivotal role in Planday’s go-to-market strategy, collaborating closely with Sales, Product, and Engineering teams to help customers understand how our solutions can seamlessly integrate into their operational and technical landscapes. You will serve as both a value-driven sales advocate and a technical authority, adept at translating intricate capabilities into tangible business outcomes for decision-makers.This role is crucial as we increasingly engage with more complex buyer groups across Mid-Market and Enterprise sectors, where multiple stakeholders, integrations, and technical specifications significantly influence purchasing decisions.You will bridge the gap between commercial aspirations and technical realities, ensuring that we can confidently position Planday within sophisticated customer environments while proactively mitigating obstacles that could hinder deal closures.Your ResponsibilitiesCollaborate with Account Executives on active opportunities to assess requirements and devise the optimal technical strategy.Define technical win strategies early in the sales process, identifying potential risks, dependencies, and competitive advantages.Lead technical discovery sessions and deliver demonstrations that link Planday to concrete business results.Articulate integration, security, and ecosystem considerations into clear value propositions for both technical and executive audiences.Design and develop practical proofs of concept, integrations, or tailored customer-specific solutions as needed to secure deals and demonstrate feasibility.Engage closely with Product and Engineering to address customer-specific requirements and ensure alignment with our technical capabilities.

Join Vanta as a Solutions Engineer focused on expansion! In this crucial role, you will leverage your technical expertise and interpersonal skills to support our clients and drive successful implementations. You will work closely with sales, product, and engineering teams to ensure customer satisfaction and the effective use of our solutions.

Our MissionAt Omnea, we are transforming the way enterprise businesses function, beginning with one of their most challenging areas: procurement. A single purchase can often take months, generating over 50 emails and involving Finance, Legal, Security, and IT departments just to gain approval.We have successfully raised $75M from esteemed investors like Khosla Ventures, Insight Partners, and Accel to address these challenges. Our innovative AI-driven platform connects every stakeholder, step, and system to ensure that the purchasing process is swift, secure, and streamlined—offering a unified platform for requests, automated approvals and renewals, real-time supplier risk assessment, and comprehensive spend visibility.With a market potential exceeding $7B, our growth trajectory demonstrates the vast opportunity at hand: we have achieved a tenfold increase in ARR, reaching double-digit millions in just 18 months, and are trusted by leading global enterprises such as Spotify, MongoDB, Monzo, and Albertsons. We are proud to be recognized as the 4th fastest-growing startup in Europe.Our team has a proven track record scaling Tessian, a cybersecurity tech company backed by Sequoia, Balderton, and Accel, which was acquired post-Series C. Our diverse team consists of former founders and operators who have successfully grown unicorns, launched top-tier products, and executed at the highest levels. You'll collaborate with industry leaders such as Ben, Abs, Sabrina, and Rebe.What We're Looking ForWe are on the lookout for a technically proficient and client-focused Solutions Engineer to join our dynamic team. This position is ideal for an individual who is motivated to take ownership within a pre-sales role, acting as the primary technical consultant to potential clients.In this pivotal role, you will be instrumental in tailoring customer solutions, aligning our platform to address unique requirements, and ensuring a seamless transition to our Customer Success team. Your contributions will significantly influence the success of deals, encompassing activities such as conducting technical discovery sessions, creating custom demos/Proofs of Concept (PoCs), troubleshooting, and responding to technical inquiries. This collaborative position requires a blend of technical knowledge and finance/procurement insight, complemented by a customer-centric approach.

Join Lakera as a Solutions Engineer, where you will play a pivotal role in enhancing sales efficiency, driving customer satisfaction, and refining product experiences during our growth phase. In this dynamic, client-focused position, you will serve as the primary technical liaison throughout the sales journey and a vital resource for our customers' success. Your expertise will be instrumental in translating customer requirements into tailored solutions using Lakera's AI Defense Plane, enabling enterprises to safeguard their AI infrastructures and unlock innovative applications.Collaborating closely with Sales, Customer Success, Product, and Engineering teams, you will ensure that Lakera consistently fulfills its mission. Your unique combination of technical acumen, excellent communication, and genuine customer understanding will place you at the forefront of advancements in AI security.About LakeraLakera, a Check Point company, is dedicated to ensuring that AI technologies operate as intended. We envision a future where AI agents enhance both business operations and personal lives. At Lakera, we are not just envisioning this future; we are actively constructing the security framework that will support it. We empower security teams and innovators, enabling their organizations to embrace AI technologies and embark on the next phase of intelligent computing.Partnering with Fortune 500 companies, startups, and foundational model providers, we strive to protect them and their users from adversarial misalignment. We are also the creators behind Gandalf, the world's most renowned AI security game.Our pace is swift, and we operate with a sense of urgency. We function as a cohesive team while encouraging individual ownership and accountability. We value transparency at every level and are committed to continuously raising standards in everything we undertake. We advocate for a diversity of perspectives, as we believe it leads to optimal outcomes.