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Senior Customer Marketing Manager at Perk | London

PerkLondon
On-site Full-time

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Experience Level

Senior

Qualifications

Position OverviewIn the role of Senior Customer Marketing Manager, you will play a crucial part in enhancing customer engagement and nurturing relationships, converting neutral customers into passionate advocates for our brand. Your efforts will be vital in reinforcing our credibility and driving customer-centric initiatives. Key ResponsibilitiesDevelop and implement comprehensive customer marketing strategies that resonate with our target audience. Analyze customer behavior and feedback to refine marketing approaches and improve engagement. Collaborate with cross-functional teams to create impactful campaigns and initiatives. Utilize data-driven insights to enhance customer experiences and advocate for their needs within the organization.

About the job

About Us

Perk, previously known as TravelPerk, is a pioneering platform dedicated to transforming travel and spend management. Our innovative tools are designed to eliminate tedious manual tasks and streamline aspects of business operations, from travel bookings and expenses to invoice processing. By addressing the inefficiencies that rob employees of valuable time, we're committed to enhancing productivity and fostering a culture of innovation.

With over 10,000 satisfied clients globally, including notable names like Wise, On Running, Breitling, and Fabletics, we aim to tackle the staggering seven hours of lost productivity every week per employee, contributing to a $1.7 trillion challenge.

Since our inception in 2015, Perk has expanded to a vibrant team of more than 1,800 individuals across 12 global offices, with our headquarters located in London and Boston. We blend cutting-edge innovation with simplicity and control, redefining the workplace experience for businesses and their employees.

Our core values emphasize ownership, delivering exceptional experiences, and teamwork. We prioritize curiosity, purpose, and a positive mindset to unlock the full potential of our talent. Our diverse team comprises leading experts from the travel and SaaS sectors, representing over 70 nationalities. If you are eager to make a genuine impact and reshape the way millions engage with their work, we would be thrilled to welcome you aboard.

Discover more at www.perk.com.

About Perk

Perk is at the forefront of travel and spend management innovation, committed to transforming business operations and enhancing workplace productivity through our intelligent platform.

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