companyPeopleCert logo

Senior CRM & Analytics Associate at PeopleCert | Athens, Greece

PeopleCertAthens, Attica, Greece
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Senior

Qualifications

Manage our CRM platform (Microsoft Dynamics 365) to ensure data quality, segmentation accuracy, and operational efficiency in marketing. Create and sustain reporting infrastructure with Power BI, Databricks, and Looker Studio, providing timely insights to the team and senior executives. Develop complete end-to-end analytics solutions for data ingestion, cleansing, transformation, and modeling, guaranteeing clean datasets for reporting and analysis. Utilize CRM data to enhance customer segmentation frameworks for email marketing, analyzing campaign performance across engagement metrics to optimize targeting and content relevance. Perform ad-hoc analytical investigations on critical business questions from senior stakeholders, such as promotional effectiveness, pricing strategies, cross-sell opportunities, and customer behavior patterns. Enhance customer segmentation models, lead scoring frameworks, and predictive models to facilitate personalized marketing and boost conversion rates.

About the job

PeopleCert is looking for a Senior CRM & Analytics Associate to join the Digital Growth team in Athens, Greece. As a global provider of professional skills assessment and certification, PeopleCert operates in more than 200 countries and supports brands like ITIL, PRINCE2, DevOps, and LanguageCert.

Role overview

This position combines data engineering, marketing technology, and commercial performance. The Senior CRM & Analytics Associate manages CRM operations, web analytics, and the data infrastructure that supports these functions.

What you will do

  • Build and maintain data pipelines for accurate and accessible data
  • Organize and structure datasets to support analysis and reporting
  • Analyze data to generate insights that inform growth strategies, campaign performance, and customer experience
  • Present findings and recommendations to senior management
  • Lead projects and drive improvements within the team

Requirements

  • Strong analytical skills with experience designing and implementing data solutions
  • Ability to work across CRM, web analytics, and data infrastructure
  • Confidence presenting insights to senior stakeholders
  • Initiative and a sense of ownership

This role influences PeopleCert’s digital growth and customer experience by shaping how data guides decisions across the organization.

About PeopleCert

At PeopleCert, we are dedicated to driving the future of education technology through innovative assessment and certification solutions. Our global reach and commitment to excellence set us apart in the professional skills industry.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.